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“BEST BIRTHDAY EVER!!!” 5 of 5 bubbles
Review of Holiday Inn Express & Suites New Philadelphia

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Holiday Inn Express & Suites New Philadelphia
Certificate of Excellence
STRASBURG
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“BEST BIRTHDAY EVER!!!”
5 of 5 bubbles Reviewed 12 August 2014

I won a free nights stay at this local hotel, and all I wanted to do was swim and have pizza with my friends and family. We checked in at 3pm and we were in the pool by 3:30, The pool is amazing!! It is nice and warm and has a nice 1ft play area for little kids (its loud though), the maintenance staff was very nice about turning on the toys and a hour later turning them off for us. We swam till 10 and no one bothered us at all it was a weekday and we had the whole pool for almost 7 hours. The room and the beds were so nice, we slept very well and the shower head felt amazing! The staff was very nice about giving us extra shampoo, conditioner, and mouth wash. The next morning when we went to breakfast we were very pleased, They had pancakes, cinnamon rolls, omelets, sausage, biscuits, gravy and all the other continental breakfast fare. We then swam for another 2 hours and checked out. The staff was so nice at check in and check out!! I will definately stay again even though we only live 12 miles away! My only complaint and they are working on getting a rubber rug is that it is very slippery right outside the pool to go to the restrooms. (side note-----visit lynn auto theater in strasburg, and tuscora park if you have kids, warthers museum is great, as is amish country!!)

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank devlinswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

Traveller rating
    55
    30
    8
    0
    4
See reviews for
37
25
5
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Sioux Falls, South Dakota
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

The ladies at the front desk are very friendly and nice. They had a lot of customers at check in time and they checked every body in with a smile and caring attitude. I really can't say enough on how well they handled the customers.
The motel is clean and safe, with plenty of restaurants nearby.
The breakfast area is the best that I have seen. Plenty of items available with comfortable seating.
Be sure to make a reservation , they fill up fast.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Clinton, Ohio
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

We have stayed at most of the Motels in the Dover - New Philadelphia area over the past several years and this one ranks at the top in terms of cleanliness and friendliness of the staff.

I was concerned about the possibility of noise because of the location. This turned out to be no problem and we had a great sleep. The price was fair for the area and the date we stayed.

The only disappointment was the breakfast. The food was plentiful and hot but very bland. My wife thought the eggs were powdered and adding salt & pepper didn't help. If we stay here again, we will probably eat breakfast at the Denny's across the street.

Room Tip: If staying in the summer months, book well ahead of time because their are many activities in the ar...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pwberndt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chillicothe, Ohio
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 24 June 2014

Newer hotel or newly remodeled, rooms seemed clean and modern, beds were fairly comfy with a sort of mix between springy and plush, AC worked great and the free breakfast was pretty good. Seems like the location was pretty good as it is close to whatever you need in New Philadelphia.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank blt3116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review, 11 July 2014
Dear blt3116,

Thank you for writing a candid review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our best to provide not just good value, but comfortable, clean and friendly accommodations. We are delighted to know that our location was suitable for the purpose of your travel, and that you found the room comfortable and breakfast selections good.

Your positive feedback makes it all worth our efforts. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level Contributor
231 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Three friends biking the Ohio and Erie Canal stayed at this location for two nights. The front desk staff was extremely friendly and helpful! Every time we passed they were always smiling and ready to answer any questions we had. The entire facility was very nicely decorated in bright colors. Breakfast/lounge area was large with comfortable chairs, sofa, tables for games, fireplace and a large TV. Breakfast had a large variety of hot/cold items and a pancake maker, in lieu of a waffle maker. A computer with internet with a large work space was available off the lobby.

This motel has four floors with stairs at either end and an elevator. We were able to bring our bikes into our room and still had plenty of room. Beds were very comfortable; Bath & Body products in the bathroom, good WiFi signal in room. Room had a thermostat which is a huge plus in my hotel stay experience! Workout room & indoor pool (water was nice and warm) were clean and brightly lit. Bistro 131 next door was doing a very good business both Fri/Sat evenings. There are other restaurants within walking distance (1/4 mi); nearest light does not have crosswalks, but we had no problem.

Observation-the person upstairs was a heavy walker and you certainly knew when they were moving about their room.

Would highly recommend this hotel for anyone visiting the area!

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LovetoWalk51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weirton, West Virginia, United States
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

This was a free night for leisure travel, but I will try to evaluate like I went here for business.

Staff was polite, informative, and answered all my questions. I asked for a late checkout and was granted one. I asked for recommendations on where to get pizza and the staff had great options. Hotel is in decent shape but is starting to show it's age a bit, but this is true of all HIE over 5 years old. Parking was good, but I think it might get crowded here during a weekday. Pool area was clean and looked really well maintained. Wifi worked exceptionally well, probably the best of any HIE hotel I've stayed at.

For anyone looking for a cheap alternative to the expensive hotels in Sugarcreek/Berlin area I would stay here.

The beds could use an upgrade. Other than that, great property.

Room Tip: We had a king room suite with a frig and microwave.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunlap, Tennessee
Level Contributor
190 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

Can't say enough good things about the entire staff, from the front desk, to the breakfast attendants, and especially the General Manager. Sure, the hotel itself is nearly brand new, spotlessly clean and decorated beautifully. Hallways are roomy; even the stairways are carpeted!
Rooms are tastefully and well appointed , with comfortable beds , linens , pillows, and towels.
Having a nice Bistro right next door was also a real treat.
All that is nice and the location is convinient off the Interstate, but really , it's the cheerful service that really stands out here.
Try it, you'll like it!! We're going to stay there again for sure on our next trip up.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kaw54realestate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites New Philadelphia

Property: Holiday Inn Express & Suites New Philadelphia
Address: 145 Bluebell Dr SW, off I-77, New Philadelphia, OH 44663-9660
Phone Number:
Region: United States > Ohio > New Philadelphia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in New Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites New Philadelphia 2.5*
Number of rooms: 83
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