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“An older Hampton Inn”

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Hampton Inn New Philadelphia
Certificate of Excellence
Pittsburgh, United States
1 review
“An older Hampton Inn”
Reviewed 30 July 2013

This property is rather old and the rooms show the wear and tear. It needs to be re-done and modernized. The carpeting in the room was quite dirty and the room was dark and dingy. Not enough light in the bathroom either.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Raymond P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 6 August 2013
Thank you for taking time to comment on your recent stay. We are an older property however we do try to keep up on making sure our hotel looks new and modern. We recently remodeled our lobby as well as the fitness room with new corridor carpet and guest room lights and artwork to be completed this year. We do hope you will try us again so you can see our updates and we can continue to show you our Hamptonality.
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266 reviews from our community

Traveller rating
    158
    68
    31
    9
    0
See reviews for
95
66
20
66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Mechanicsburg, Pennsylvania
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 July 2013

We were staying at the Hampton Inn in New Philadelphia. The Staff is VERY Friendly & Very Accommodating! Jackie was great! She encouraged us to eat the cookies that the staff had made, which was great for some tired travelers. She even gave us some coupons for the TX Road House across the parking lot! Very comfortable Lobby & very quiet! We were stunned to hear of flooding in the area & the river right next to the hotel was very high! The only disappointing thing was a sprinkler head that was not flesh against the ceiling-sort of scary! Other than that, everything was great!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 6 August 2013
Thank you so much for taking the time to comment on your stay. We do love Jackie! She's a new and wonderful addition to our team! I will have our maintenance team start checking rooms for sprinkler heads that are not fitted properly and get that taken care of ASAP. Again thanks for your comments and we do hope you will come back and see us again.
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1 review
Reviewed 21 July 2013

Three weary motorists received concierge-quality superior service from a dedicated staff, making our brief overnight stay a peaceful respite. From the pleasant welcome and check-in, to the amenities and superior service, quality complimentary breakfast and ease of check-out, the personal touch of the staff made all the difference. Thanks.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank AncientMarinerMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 6 August 2013
Thank you so much for your awesome comments regarding our staff while you were here. We do strive to provide excellent service for all of our guests and we are very happy you enjoyed your stay. Hope to see you again soon!
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Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2013

I arrived at the New Philadelphia, OH Hampton Inn the day following a severe Thunder storm. Flooding conditions were visible nearby, and despite the area not having power the day of the storm, the day I arrived was fine and the staff upbeat. Drive on. Excellent.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 6 August 2013
Thank you so much for taking the time to comment on your stay. That was a crazy couple of days but we managed to get through it. It's people like you that make it even better. We so appreciate your understanding duing that time and look forward to seeing you again soon.
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Canton, United States
1 review
Reviewed 11 July 2013

Everything was great, staff was nice, breakfast was really good. The comfort and style of the lobby was very nice. Location is right off the highway, so very convenient. Room was very clean, and the noon check out was really awesome also!!!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jolynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 6 August 2013
Thank you so much for the favorable comments regarding your stay. We do hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, MA
Level Contributor
213 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 10 July 2013

We frequently stay in Hampton Inns when there isn't a B & B that works for us. This was a fairly typical property with things we like about Hamptons: good breakfast, friendly staff, a refrig in the room that you can turn off. Our room however was a bit worse than typical. The window opened, but there was no screen. The air conditioner compressor was really loud when it kicked on. The bathroom floor grout needed a scrubbing, and a couple of pieces of it were missing.

We'd probably stay here again, but not that gladly.

Room Tip: Rooms on the back are more expensive, but overlook the river instead of the chain restaurants and ro...
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrewsMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 6 August 2013
Thank you so much for your comments regarding your stay. The window in your room should not open more than a couple of inches. I have had maintenance in that room to check that as well as the noisy air conditioner and missing grout. We do appreciate your feedback and hope to see you again.
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New York
Level Contributor
194 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 24 June 2013

I am a loyal Hampton Inn customer and chose this location even if it was a few miles out of my way because I have never been disappointed in this hotel chain. This hotel is just what I have come to expect - clean room, great breakfast, indoor pool, gym, even a managers welcome snack. Could not ask for more!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank creativetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 6 August 2013
I'm so glad you enjoyed your stay and thank you for taking the time to comment. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn New Philadelphia

Property: Hampton Inn New Philadelphia
Address: 1299 W High Ave, New Philadelphia, OH 44663-6943
Phone Number:
Region: United States > Ohio > New Philadelphia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in New Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn New Philadelphia 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Hampton Inn New Philadelphia is located in the heart of Ohio Amish country. Our hotel has 60 guestrooms, suites and accessible rooms to accommodate all of your traveling needs. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
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Also Known As:
Hampton Inn New Philadelphia Hotel New Philadelphia
New Philadelphia Hampton Inn

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