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“Could do better with the breakfast”

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Hampton Inn New Philadelphia
Certificate of Excellence
courtland, United States
Level 1 Contributor
4 reviews
4 hotel reviews
“Could do better with the breakfast”
Reviewed 2 July 2014

I really count on the Hampton Inns as they are consistent. My only concern or complaint is that the breakfasts have declined recently. Basically I am looking for fresh fruit---not thinly sliced melon and oranges--please give us real fruit--citrus fresh or frozen--I don't care--something that I can eat. usually clean rooms and comfortable beds.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 30 September 2014
Thank you for commenting on your stay with us. I do know that Hampton is constantly looking to improve all aspects of the guest experience. I will pass along the information regarding your concerns about the fruit. Thanks again and we do hope you'll come see us again when you're in our area.
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286 reviews from our community

Traveller rating
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    32
    10
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

In my opinion, there is only one place to stay when traveling to New Philadelphia and it is the Hampton. Stacy, in housekeeping, Sheri in the kitchen / breakfast area and Jackie behind the desk all ensure a wonderful visit. Clean room, nice breakfast, easy accomodations to minor requests and all while the staff converses easily with the customers. If ever a hotel felt like a home away from home, this is the place.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank namelocjas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 30 September 2014
Thank you so much for your wonderful comments regarding your time with us. Our team is top notch and we love them all! I'm so happy they could make your time with us feel like home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McDonough, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

Maintenance is not up to the standards of many Hampton Inns. This hold true with daily room cleaning, laundry room and common area cleaning. Appears owner is far too focused on profits. Some of the staff lack the professionalism one has grown to expect for a Hampton Inn.

Room Tip: Sheri makes breakfast a delight. Always has food prepared and ready before 6AM. She makes early mo...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 30 September 2014
Thank you for taking the time to comment on your stay with us. I do apologize that your stay was anything less than perfect. We do strive to make each guests stays with us wonderful and do hope you will give us another try the next time you are in our area. Thanks again and hope to see you soon.
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Dublin, Ohio
1 review
Reviewed 29 June 2014

Any time I am in New Philadelphia for business, I always book at the Hampton Inn in New Philadelphia. Jackie and Sheri are so very friendly and always remember everyone by name. The hotel is immaculate and the breakfast area is always neat and clean. I love their happy hours. After a long day, it is nice to relax with a glass of wine.
Sharon E

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharonRDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 30 September 2014
Sharon~

Thank you so much for your favorable comments regarding our property. Sheri and Jackie truly are an asset to our property. They make us smile! Thanks again and see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frederick, MD
Level 6 Contributor
222 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 27 June 2014

We stayed here while visiting the Holmes County area. The hotel was clean, and comfortable and the staff was friendly. My only complaint would be not to have a room that faced the back of the Sheetz store beside the hotel. The cars and truck noise coming from area was annoying.
I did really enjoy having a make-up mirror in the bathroom.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saltydog088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 30 September 2014
Thank you so much for your positive feedback regarding your stay with us. We do hope you will choose us again when you're back in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carthage, Tennessee
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

The Hampton Inn in New Philadelphia has been a very satisfying experience over the past 9 months that I have frequented it. The staff is very friendly and always go out of their way to make sure everything is perfect. The breakfast host whose name is Sheri is really top notch. She always greets everyone with a smile and goes beyond to make sure you get what you want. Also, Jackie has been very good at the front desk in helping to make sure rooms are what I have expected and everyhting about my stay was comfortable. A+ rating across the board for this fine staff.

Room Tip: All of the rooms that I have stayd in have been terrific.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 30 September 2014
Thank you so much for taking time to comment on our property. We do love our Sheri and Jackie. They are both such great team members and we'll keep them as long as we can. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 June 2014

Every now and then you make reservations at a hotel that exceeds expectations---this Hampton Inn falls in that category! Great front desk staff, happy hour, and breakfast. The bathroom counter in our room was huge, and was equipped with a shaving/make-up mirror (always a nice plus!). Best of all, the hotel is right on the banks of the Tuscawaras River. Get an even-numbered room and you'll have a view of the river. Plenty of restaurants in walking/driving distance, and a nice place to stay if you'd like to visit the Pro Football Hall of Fame up the road in Canton or explore Amish country to the west.

Room Tip: We had an even-numbered upstairs room, and had a great view of the river.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NSellers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review, 30 September 2014
Thank you so much for your favorable comments regarding your stay with us. We do hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn New Philadelphia

Property: Hampton Inn New Philadelphia
Address: 1299 W High Ave, New Philadelphia, OH 44663-6943
Phone Number:
Region: United States > Ohio > New Philadelphia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in New Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn New Philadelphia 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Hampton Inn New Philadelphia is located in the heart of Ohio Amish country. Our hotel has 60 guestrooms, suites and accessible rooms to accommodate all of your traveling needs. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
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Also Known As:
Hampton Inn New Philadelphia Hotel New Philadelphia
New Philadelphia Hampton Inn

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