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“Fantastic Staff”

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SpringHill Suites Canton
Ranked #3 of 7 Hotels in North Canton
Certificate of Excellence
USA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic Staff”
Reviewed 17 August 2014

I always enjoy staying at Springhill Suites - the rooms were clean and spacious (the hotel has only been open about a month), the internet worked well and the staff was great.

We had an issue with the lights when we first arrived. The staff was ready to move us to another room when they found that a breaker had tripped and the lights came on. Everything was taken care of quickly and they were very apologetic - they gave us free water and snacks.

The breakfast was good. It had eggs, sausage and waffles along with ham & cheese, fruit, cereals and breads. The hotel is in a great location. You have many dining options and there is a mall down the street.

The only issue is the height of the bed. Marriott seems to be moving towards high beds. When I was sitting on the edge of the bed, my feet were about a foot off the floor (I am 5'3"). You will have to "climb" into bed. My parents were with us & they were able to get into the beds (they are 75) so it is not impossible. However, if this is an issue for you, you may want to request a handicap room or ask if they have any lower beds available.

Excellent hotel.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank mom2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Chief Operating Officer at SpringHill Suites Canton, responded to this review, 17 August 2014
Hello Mom2010

Thank you for the awesome review and wonderful feedback. I will share your comments with the entire team. Please accept our apologies for the problem you experienced with the power and the height of the bed. However, I am pleased to know that we addressed your issues immediately and to your satisfaction. We understand that problems will occur. However, we realize that it is how those issues are address that matters.

We look forward to your return!
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207 reviews from our community

Traveller rating
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    5
    1
    1
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63
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2014

The hotel staff were Incredibly friendly and helpful. This hotel is in a great location. The place is new and very well designed. Rooms are very spacious, any quiet. Look forward to coming back again.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
4 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Chief Operating Officer at SpringHill Suites Canton, responded to this review, 17 August 2014
Hello John B,
I am delighted to know that you found our team helpful and friendly. We truly appreciate you taking the time to share your experience and and we truly look forward to your next visit.

See you soon!
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Buffalo, NY
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 August 2014

Incredibly friendly and helpful staff. They bend over backward & then some, to make sure you have everything you need. I travel a lot, & this staff really left an impression. Very positive experience, would absolutely recommend this place. A+

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank SteveVesey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Chief Operating Officer at SpringHill Suites Canton, responded to this review, 3 August 2014
Hello SteveVesey1,

Thank you for taking the time to share your experience. It is so refreshing to know that we have delighted our guests and presented them with the WOW factor. We appreciate having the opportunity to serve you and we will be happy to welcome you back next time you visit. Great guests like you make what we do even that much more pleasant.
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Holden, Maine
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 August 2014

We stayed here twice this month, the hotel is amazing. We had 2 great stays and look forward to coming back again. This hotel is in a great location and there are plenty of things to do in this area. The staff was very friendly and my room was perfect.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
5 Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Chief Operating Officer at SpringHill Suites Canton, responded to this review, 2 August 2014
Hello AMY L.

Thank you so much for the wonderful review. I am delighted to know that you found the room to be Perfect and the staff friendly. We truly appreciate the comments and the entire team says hello! We look forward to seeing you soon.
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Roanoke, Virginia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 July 2014

This place is fantastic....the whole place is new and gorgeous. Rooms are very spacious - even with five of us, we didn't feel cramped. And since I have to "work" while I'm gone, I appreciate the nice sized desk with good light that I got to work at during my stay. Microwave, Keurig, mini-fridge...it had it all. And the bathroom was beautiful! Breakfast was good - even had some good low-carb choices for me and my husband (scrambled eggs and turkey sausage/bacon plus cheese and salsa to put on the eggs - good stuff!) and waffles for the kids. Plus a genuinely friendly staff - everyone was so nice and made us feel welcome.

Room Tip: We were there during a balloon festival that was right across the street - ask for a room facing the...
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank fivehokies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Chief Operating Officer at SpringHill Suites Canton, responded to this review, 2 August 2014
Hello Fivehokies,

Thanks for taking the time to provide feedback. We appreciate the wonderful comments and we are truly delighted to know we were able to provide accommodations that not only allowed you to spend time with you family but you were also able to get some work done. We appreciate the opportunity to serve you and we hope to see you soon.
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Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 July 2014

I am a female business traveler. This is is my first time here and it was incredible. The staff is helpful, the room was spacious and clean but the best part was the outside area. I sat outside by the water feature and the fire pit reading a book. There was a television by for the news. It was very relaxing. Try this new Marriott properly, it is worth it!

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank Marsha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, Chief Operating Officer at SpringHill Suites Canton, responded to this review, 2 August 2014
Hello Marsha P.

Thank you taking the time to share your experience at our SpringHill Suites. I am glad to know that our team was able to take care of you when you needed assistance. We do understand how important it is to serve our guests. I am happy to hear you enjoyed the fireworks and had a good time with your dad.
We look forward to serving you in the future.
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Wayne, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 July 2014

This is a brand new Hotel that opened up July of 2014. My Father and I stayed the weekend of July 18 and the 19th we had to King rooms next door to each other that over looked the Festival, I was having problems with my knee so I had called and spoke to the front desk and Tonya was very helpful, she went to an empty room to see if she could find the perfect place for my dad and I. She reserved the perfect rooms for us, we could see all the action. It was wonderful and there's a place to sit outside with a roof on top which has a large fireplace, TV's a wonderful sitting area and a waterfall. I recommend this place to anyone who will be staying in the Canton Ohio area. The Customer Service is #1

Room Tip: Our rooms where on the 4th floor and near the elevator
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
5 Thank MichelleKenyon11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... M, chief Operating Officer at SpringHill Suites Canton, responded to this review, 2 August 2014
Hello MichelleKenyon11,

Thank you for taking the time to share your experience at our SpringHill Suites Canton. We are delighted to know that we were able to be of service to you and your father. We are glad you had the opportunity to enjoy the fireworks and Balloon Festival. We look forward to seeing you next year or sooner if you are in the area.
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Additional Information about SpringHill Suites Canton

Property: SpringHill Suites Canton
Address: 5770 Dressler Rd NW, North Canton, OH 44720-7758
Region: United States > Ohio > North Canton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in North Canton
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — SpringHill Suites Canton 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to SpringHill Suites by Marriott(R), a hotel with space and style at an affordable price. Ideal for business and leisure, our guest suites offer a seamless blend of style and function along with luxurious bedding, a microwave, mini-fridge, large work desk, free high-speed internet access,iHome clock radio with iPod charging dock and additional USB charging port as well as a spa-like bathroom. DirecTv DVR with Ultimate package, over 225 digital channels, premium movie channels, 80 satellite radio channels, Fox Sports Ohio, NFL Sunday Ticket and NBA League Pass when the season begins. ... more   less 
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Also Known As:
SpringHill Suites Canton North Canton, Ohio

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