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La Quinta Inn & Suites Cleveland Airport West
Ranked #3 of 10 Hotels in North Olmsted
Reviewed 26 January 2014

Thought this hotel had a great location. As stranded travelers it was nice to have a mall and somewhere to kill time at nearby and still be close to airport. It was cold when we we were there, and there was a non-stop freezing draft in our room, but we didn't really care as we were happy to have a place to stay and I'm guessing the weather we experienced was an anomaly. Overall the staff was friendly, but not as helpful as most of other places I've stayed. Hey, the room was clean and we managed to stay warm, so it met our needs.

  • Stayed: January 2014, travelled with family
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Thank rocketman55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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351 - 357 of 549 reviews

Reviewed 13 January 2014

We had to take an overnight flight to Cleveland because of a death in the family. We arrived in the early morning, and Dusti helped us to check in then, without having to wait until the afternoon. She was kind and efficient, and enabled us to freshen up before the funeral. The room was nicely decorated and very comfortable. The complimentary breakfast is outstanding, and Donna, the breakfast attendant guru, is terrific! Her food is great and her smiling cheerfulness was just what we needed on our sad trip. The lobby area is comfortable, and the Wi-Fi worked well. We only stayed one night on our rushed trip, but we will definitely stay here again on future visits.

  • Stayed: January 2014, travelled with family
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Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar-Owner, Owner at La Quinta Inn & Suites Cleveland Airport West, responded to this reviewResponded 7 April 2014

Thanks for taking the time to write a review. Please, accept our condolences again. We have also shared your comments with both Dusti and Donna. We look forward to having you on any subsequent hotel stays that you might need in Cleveland in the future!

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Reviewed 7 January 2014

Nice room. I thought the bed was comfortable, although my wife thought it was too soft. Right across the street from a large mall. Lots of restaurant choices nearby. Continental breakfast was pretty simple, nothing of note other than being free. People at the counter were very nice throughout visit. Room was kept very tidy by housekeeping. Two negatives: 1. Whirlpool was not working on the night we wanted to sit it in to decompress. 2. Low flow shower head.

  • Stayed: December 2013, travelled as a couple
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Thank HDS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar-Owner, Owner at La Quinta Inn & Suites Cleveland Airport West, responded to this reviewResponded 7 April 2014

Thanks for taking the time to write this review. Our customers have distinct needs and requests, and we strive hard to please the majority of them, and on occasions, the minority of them as well. Our continental breakfast is a hot breakfast that is typically open for 4 hours. And, we offer a heated indoor swimming pool and hot-tub that are both currently functioning; moreover, we take pride to keep them running in an optimal environment for our guests!

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Reviewed 6 January 2014

Dusty was fantastic!!Lucky to have her!! Congrat's to La Quinta with finding her!! Room was very clean, T. V. Channels decent ! Internet good!! Overall Very Impressed!!Dusty even called me to let me know they have Cookies!!

Room Tip: Ask for Dusty!! If you are lucky and she is there she is GREAT!!
  • Stayed: January 2014, travelled on business
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Thank Jimmy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

My room had 2 queen sized beds with wardrobe, microwave, mini-fridge, wide screen TV, full-length mirror. Room was clean. Did not like the coat hangers..they were connected to the wardrobe. Did not have central air/heat but had wall-mounted heater/A/C which made it difficult to adjust temperature. Free wifi was very slow, and the printer in the business center did not work. Bathroom had shower and tub and vanity with 2 shelves. Close to mall and restaurants. I would stay here again because it was clean and convenient.

  • Stayed: September 2013, travelled on business
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Thank ronilynn777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013 via mobile

The staff here is absolutely phenomenal, going above and beyond for my boyfriend and I. When our connecting flight was cancelled, the airline was supposed to help us get a hotel for the night and fly us out the next morning. Keep in mind, we were flying out of Los Angeles at night and got to Cleveland for our Raleigh connection around 6:30am, and finally left the airport around 9:30 after waiting in the customer service line for an hour and a half. The airline did NOT set up a reservation, and we were completely exhausted. The customer service hot line even told us we would have to drive BACK to the airport to get a voucher to pay for this hotel.

Mickey, John, and Leia at La Quinta were more than accommodating, going above and beyond to help us. Mickey even drove to the airport to attain this voucher to pay for the hotel!! What a gesture. I was blown away with their professionalism and generosity. The bed was comfy and the water was hot, too!

Long story short, if I ever have the misfortune of having to visit Cleveland again, I will only stay at this here. Thanks guys for everything!!

Stayed: December 2013, travelled as a couple
Thank Kyla K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar-Owner, Owner at La Quinta Inn & Suites Cleveland Airport West, responded to this reviewResponded 7 April 2014

Thank you for taking the time to create this review. We strive to try a little harder when at all possible, to accommodate our guests during their stay. We appreciate your positive comments, and more importantly, are happy that you had a wonderful stay.

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A La Quinta traveler
Erie, Pennsylvania, USA
1
Reviewed 23 December 2013

  • Stayed: December 2013, travelled solo
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kumar-Owner, Owner at La Quinta Inn & Suites Cleveland Airport West, responded to this reviewResponded 7 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about La Quinta Inn & Suites Cleveland Airport West

Address: 25105 Country Club Blvd, North Olmsted, OH 44070-5312
Phone Number:
Region: United States > Ohio > North Olmsted
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 10 Hotels in North Olmsted
Price Range: £57 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Cleveland Airport West 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The newly renovated La Quinta Inn & Suites is located just 4 miles from Cleveland Hopkins Intl. Airport. Our rooms come fully equipped with amenities like microwave and refrigerators, free wireless high-speed Internet access, 42-inch flat screen TV w/premium cable channels. Wake up on the Bright Side with a free newspaper and our complimentary Bright Side BreakfastTM served each morning. ... more   less 
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Also Known As:
La Quinta Inn And Suites Cleveland Airport West
La Quinta Inn & Suites Cleveland Airport West Hotel North Olmsted
Hampton Inn North Olmsted
North Olmsted Hampton Inn
La Quinta Inn & Suites Cleveland Airport West North Olmsted, Ohio

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