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“Just a couple issues”
Review of Comfort Inn

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Comfort Inn
Ranked #2 of 5 Hotels in Painesville
Certificate of Excellence
Reviewed 20 August 2013

We stay here when visiting relatives because it's about the only option in the area. We've generally been very satisfied with the motel. It's clean and fairly new so things are usually in good condition. The housekeeping staff is always very polite.

Our room was generally nice and clean and included a microwave, flat screen, coffee maker and mini fridge.

We just had a few issues that marred an otherwise good stay.

First, if you're going to say you have Internet access, it had better work. For most of our stay, the wi-fi didn't work in our room. The day manager was condescending rather than sympathetic when I and another guest reported the problem. Fortunately there was an Ethernet outlet in the room and I had a cable with me.

Second, the bathroom could use some maintenance. The tiles in the floor were very loose. If I'd tried a little, I could have removed them with my bare hands. It gave me a poor impression of an otherwise nice room. It seems like they could be pulled up and a little construction adhesive applied and everything would be fine. The shower curtain had some black mold on it, too.

The complimentary breakfast had a good selection of fruit, yogurt, coffee, juice and waffles. There were even sausage and biscuit sandwiches on one morning.

We were split on the mattress. I liked the bed. My wife thought it was too uneven and lumpy. My daughter thought her bed was fine.

With a little maintenance it would be perfect.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontconcord, Front Office Manager at Comfort Inn, responded to this reviewResponded 26 August 2013

Thank you Bill for a good review! We aim to please each and every guest to the fullest! We do apologize for the internet connection. Since your stay, we have had this problem fixed and we have also obtained some Ethernet cables as well for your convenience! We are glad you enjoyed our beds and our breakfast! We hope you give us another chance in the future!

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279 - 285 of 444 reviews

Reviewed 20 August 2013

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Jack O
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
baymontconcord, Front Office Manager at Comfort Inn, responded to this reviewResponded 26 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 August 2013

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Paul D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
baymontconcord, Front Office Manager at Comfort Inn, responded to this reviewResponded 26 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 August 2013

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Paul M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
baymontconcord, Front Office Manager at Comfort Inn, responded to this reviewResponded 26 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 August 2013

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Michael K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2013

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Carmen V
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2013

Went to Painesville for class reunion, since I have no family in the area I was looking for a clean, convenient place to stay. The Baymont fit the bill perfectly!

  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Judith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077-9176 (Formerly Baymont Inn and Suites Concord/Mentor)
Region: United States > Ohio > Lake County > Painesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Painesville
Price Range: £62 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Newly renovated Comfort inn with many upgrades. The Comfort Inn(R) in Concord, OH is conveniently located off Interstate 90 and U.S. Route 44 near Mentor offers easy access to outdoor fun at Headlands Beach State Park, as well as: •Tri Point Medical Center •Geneva on the Lake •Ohio's Wine Region •SPIRE Institute Sports Complex •Lake Erie College Cleveland and world-class attractions like the Rock and Roll Hall of Fame, Progressive Field and First Energy Field are also a short drive away. Utilize guest laundry and enjoy amenities like: •Free WiFi •Indoor heated pool and whirlpool •Fitness center •Business center •Meeting rooms Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast, featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms offer a 37-inch flat-screen television, hair dryer, microwave, refrigerator, iron and ironing board. Some rooms feature a desk, whirlpool, and in-room tea and coffee. Create your perfect stay at the Concord, Ohio Comfort Inn. Book now to experience a cozy room and all the amenities you need for an amazing stay that will feel just like home. ... more   less 
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
Comfort Inn Ohio/Painesville

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