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“Not Enough Heat for the Winter”

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Mohican Lodge and Conference Center
Ranked #1 of 1 Hotels in Perrysville
Cleveland, Ohio
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not Enough Heat for the Winter”
Reviewed 15 February 2014

When we checked in in the afternoon, the room was very cold. We cranked up the heater but little happened. We went out to sit in the hall to stay warm. It was still cold after dinner. We played cards and 2 out of 4 of us wore coats and another one draped a blanket around him. This is not an isolated problem since my brother's room had the same problem. The outside temperature on arrival was about 20 degrees, not really cold for an Ohio winter. Of course, this criticism would not apply in warm months, and the Lodge rating would be better then.

Water temperature varied a lot during showers, being both too hot and too cold. The bath fixtures looked old, although the bedroom furniture looked new. This was probably just our room, since my brother's room did not have this problem.

Like many sleazy operations, the Lodge added an extra surprise fee to our bill, which was not disclosed in the quote for the room. In this case it was a $2 'Technology Fee'. I really don't think they would have lost much business if they had just raised the room cost by $2 and told people about it. I think that management acts on the principle that it is always better to deceive the customer. Not a big deal, but it shows you the kind of people you are dealing with.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura W, General Manager at Mohican Lodge and Conference Center, responded to this review, 19 February 2014
Thank you for taking the time to review your stay at Mohican Lodge. Guest feedback is the best tool we have to identify the areas in need of improvement.

I would like to apologize for the disappointments you experienced with your recent stay. We will be investigating the heating issue you mention. We constantly strive for exceptional customer service and it seems that we may have fallen short of our goals. Guest experiences such as yours prompt us to constantly be reminded of our commitment to excellence in guest services.

It is our goal to make sure every guest leaves here with a great impression of our beautiful resort, and we hope that you will give us another chance to show you the level of customer service you expect and deserve.
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303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Lodi, OH
1 review
Reviewed 5 February 2014

The scenery is wonderful at this location. The front desk ladies were fabulous and accommodating.
Peaceful and with good winter activities available. Very accommodating for business.
If you like the winter and winter hiking. This is a great area to hike. The summer is much busier.

Room Tip: Chose a room that faces the lake with a balcony. You can sit outside in the winter or summer.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank oracle3774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura W, General Manager at Mohican Lodge and Conference Center, responded to this review, 11 February 2014
How right you are! Even in the cold and snow of winter, the hiking is great and we have two ski resorts nearby. The deer and bald eagles make their appearance daily, so if you just want to relax and enjoy a hot chocolate in the dining room, you'll be sure to see the wildlife. Thank you for visiting Mohican Lodge and we look forward to hosting you again!
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Malta, Ohio
1 review
Reviewed 15 January 2014

We enjoyed our stay here. It is an inviting atmosphere with very attentive and pleasant staff. Dining is a lovely experience - the view of the surrounding forest and wildlife - the wait staff were very attentive and responded quickly to any special requests. The room was very pleasant, with a nice balcony (especially appreciated because it rained the entire time of our visit) and the beds were beautifully presented (5-Star hotel Quality!!) and were equally comfy.
It was a very nice place for a getaway.

Room Tip: Be prepared, as w/most of Ohio State Parks, for a long ride thru the park area to arrive at your des...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank DeejS1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura W, General Manager at Mohican Lodge and Conference Center, responded to this review, 25 January 2014
Thank you for taking the time to review Mohican Lodge. We are glad you enjoyed your visit! I am sorry for the inclimate weather, but I am glad you got to enjoy your stay indoors. Please visit again, when the weather is a liitle more cooperative, to enjoy some of our outdoor features. We look forward to seeing you again!
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Uniontown, Ohio
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 December 2013

My 7 year old daughter said it was better than Great Wolf Lodge so that tells you a little something. The rooms were spacious and clean with a beautiful view of the lake and six deer eating in the horizon. The restaurant offered fine dining with reasonable prices. The food and drinks were excellent as well as the ambiance. You can really appreciate the views of the lake from the large windows in the dining room. The large stone fireplace adds a cozy warm lodge feel. There are so many activities to enjoy both inside and outside. This may be the beginning of a new family tradition.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
1 Thank Tiffany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura W, General Manager at Mohican Lodge and Conference Center, responded to this review, 14 January 2014
Thank you for choosing Mohican as a family get-away! It truly has been wonderful seeing the deer and the bald eagles. I have worked here for many years and I never get tired of seeing these beautiful animals! Thank you for taking the time to review Mohican and we hope to see you again soon!
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Springboro, Ohio
Level 5 Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 December 2013

This is a nice place to stay and not overly pricey. The rooms are very spacious and clean. I can't say anything about dinner at the restaurant since it is way to expensive. I can't imagine any piece of meat loaf or plate of chicken and dumplings being with $15. The breakfast service was more reasonably priced but still not worth what you get. Unfortunately, there is nowhere else close by. It's a shame that with such a scenic dining area they serve such a low quality meal and probably know they can do so because they have a captive audience.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank Tardis4599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura W, General Manager at Mohican Lodge and Conference Center, responded to this review, 25 December 2013
Thank you for taking the time to review your stay at Mohican! I truly appreciate your feedback! I apologize for your pricing concerns regarding our restaurant and will review your comments with the food and beverage personnel. Again, thank you for staying with us and we hope to see you again in the future!
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Wadsworth, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2013

My husband and I had a memorable anniversary trip to Mohican Lodge resort. It is clean and well cared for. The rooms lack nothing and the beds are great. The shower pressure was average. Winter hiking is beautiful! Ping pong, sitting by the fire and the lounge made for a relaxing evening. The restaurant is accomodating to vegans and the fireplace a winter delite. We are returning in a few weeks, can't wait to go back!

Room Tip: Use AARP for a discount. Ask for second floor not overlooking the parking lot.
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank JLBrenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura W, General Manager at Mohican Lodge and Conference Center, responded to this review, 25 December 2013
Thank you for spending your anniversary with us! I appreciate your feedback regarding your stay and am glad you enjoyed your time with us. We look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Ridgeville, Ohio
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 November 2013

We booked rooms at the Mohican Lodge for a family get-together. We loved the spacious and relaxing common areas, perfect for talking and taking in the view. We hiked, swam, used the exercise room and enjoyed the wonderful food in the dining room. The rooms were very clean and well-appointed. The staff was extremely helpful and friendly. We look forward to returning.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jim6162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mohican Lodge and Conference Center

Property: Mohican Lodge and Conference Center
Address: 1098 County Road 3006, PO Box 429, Perrysville, OH 44864-9782
Region: United States > Ohio > Perrysville
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Perrysville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Mohican Lodge and Conference Center 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Overlooking picturesque Pleasant Hill Lake and surrounded by forests and gently rolling hills, Mohican Lodge and Conference Center is a 90-minute drive from Columbus or Cleveland. We offer 96 guestrooms, all with private balconies. Bromfields Dining Room is open year-round offering breakfast, lunch and dinner. The lodge also offers a full-service cocktail lounge and gift shop. Enjoy swimming, boating, hiking and horseback riding, as well as golf at nearby courses or a zipline tour through the tree tops. For group gatherings, we feature fully equipped meeting rooms, professional on-site meeting planners and a variety of planned or customized packages. ... more   less 
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Also Known As:
Mohican Hotel Perrysville
Mohican Resort Perrysville

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