We had the unfortunate experience of staying at this hotel in July of 2013. As we hadn't made a reservation in the area, we stopped to check availability at this facility. To their credit, they processed our check-in 45 minutes early. We requested a king-sized balcony room and were assured one was available, but received a king-sized without a balcony. We returned to the front desk and were given another room (this time w/balcony), but it had not yet been cleaned. We left and explored Port Clinton for about an hour.
We returned to a "prepared" room that started bad and got progressively worse throughout the evening. The bathroom had no toilet paper - that was the first trip to the guest services desk. When I flushed the toilet, it backed up almost to the point of overflowing. That and no trash can in the room meant a second trip to the guest services desk and we were told the maintenance would fix the problems. To give the maintenance staff time, we visited the pool for about an hour. When we returned, the guest services attendant met us in the lobby with a trash can and a request that we use the plunger in our room. She did offer us another room if that didn't meet our needs. At that point it was getting late and we'd been traveling all day, so we decided to stick it out.
To explain the rest of the problems would take several paragraphs, so I'll simply provide a list: broken sink fixture, ice container not emptied from previous guests, candy wrapper and dead gnats between the mattress and box springs, refrigerator dirty, three inch thick layer of ice in the freezer, no toiletries, had not been vacuumed, clock unplugged, cigarette ashes on back of toilet (non-smoking room), crushed cigarette butt on the floor, mold on the inside of the shower curtain.
The desk attendant was friendly but overwhelmed; we were not the only ones complaining about things that day. The only good thing I can say about this facility is the outside grounds/pool were clean and well maintained.
We left early the next morning and spent the remainder of our trip just down the street in the Travelodge, where the room was clean and the service efficient.
If you are thinking about the Best Budget Inn, I strongly advise you to reconsider.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Agoda so you can book your Clinton Inn and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Budget Hotel Port Clinton
- Budget Inn Port Clinton
- Budget Inn Best
- Clinton Inn And Suites Port Clinton, Ohio