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“Spent a great week at the Fairfield”

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Fairfield Inn & Suites Columbus East
Ranked #2 of 6 Hotels in Reynoldsburg
Carlisle, Pennsylvania
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Spent a great week at the Fairfield”
5 of 5 bubbles Reviewed 17 July 2014

Two things were outstanding at this hotel. The front desk staff and the lady in charge of their breakfast area. So, in short it is all about people.
My mother passed away and this was one of the nearer hotels. We booked 4 rooms total for our out of town families, and with Marriott's Platinum status were able to get upgrades to suites, and also received a bereavement rate. Again, thanks to all of the front desk staff - they were stellar!
Also the breakfast area was spotless, well stocked, and the lady doing all of this work was very efficient, and the food was good.

Room Tip: One tip - their policy for laundering the linens isn't clear, so make sure to tell the maids if...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank DesignMaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review, 21 July 2014
Thank you for filling out a review on trip advisor. We are so glad to hear that you enjoyed your experience with us. We take great pride in always welcoming our guests with a smile, and making them feel at home.

We do appreciate the feedback for our laundry. We will certainly be looking into the situation and taking the proper steps to ensure the rooms are cleaned properly.

We hope to see you again if you are passing through the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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131 reviews from our community

Traveller rating
    37
    39
    31
    15
    9
See reviews for
56
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26
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Level Contributor
211 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

This is a suite with a small sitting area and a decent bed. Room appeared clean but the footstool had stains. When I moved the foot stool there was some dirt under it. Breakfast was as expected. Hardboiled egg and oatmeal were good. Hardwired internet connection worked well. I could hearthe TV in the next room. I usually turn the A/c Fan to onto mask this but there was no fan on option. I just set the temp down to keep it running

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cityglow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at Fairfield Inn & Suites Columbus East, responded to this review, 10 June 2014
Thank you for your review, we value your feedback and hope you will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean City, Maryland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

After 12 hours on the road, we were lucking to find this Marriott when we were eating at a Panero. The front desk staff were welcoming, efficient and personable. The rooms were clean. The beds were comfy. The next morning they served a breakfast that had something that should please everyone. The pricing was reasonable.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SharPiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at Fairfield Inn & Suites Columbus East, responded to this review, 10 June 2014
We are so pleased you decided to stay with us after you ate at Panera. 12 hours on the road can be very tiring, we are so happy you had a good night’s sleep with us, please visit us again!
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Fairfax, Virginia
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 28 May 2014

Definitely would recommend staying here if you need to be in the area. Close to everything, yet quiet and peaceful. Staff were all very friendly and helpful. We only stayed one night, we were enroute to Northwest Ohio, but it was a pleasant place to stay. We'll stay there again!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gayle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at Fairfield Inn & Suites Columbus East, responded to this review, 10 June 2014
Thank you so much for taking the time to review us on TripAdvisor. We truly appreciate your business and we are so pleased you enjoyed your stay. Next time you are driving through we hope you will stay with us again.
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Midland, Michigan
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Checked in with Night Audit, she was real nice, she was training another girl. They were very nice and cordial, especial considering they work 3rd shift. If i check in with 3rd shift, i'm usually not afforded the same hospitality I receive during the day. Breakfast was great, staff was friendly, location is amazing, great stay, would stop again if i drive that way again and need an overnight stop.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 99p38a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at Fairfield Inn & Suites Columbus East, responded to this review, 22 May 2014
Thank you for your great feedback! Our Night Auditors are great assets to our team, I am so pleased to hear they helped give you a great experience. We look forward to seeing you in the future, next time you are in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cuyahoga Falls, Ohio
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 May 2014 via mobile

In town for a basketball tourney and stayed at the Fairfield for one night. Location is excellent, a little congested with traffic. Lots of great restaurants within walking distance. The hotel itself was ok. Check in staff and breakfast staff was exceptional. The double beds were really small and "worn". My side of the bed kept tilting toward the floor. Fell out of the bed during the night. Kids gotta kick out of it. Caulking in the bathroom was old looking and repaired poorly. Went to set the alarm for the next morning and there was some kind of goo on the bottom of the alarm clock. The kids said the pool was fine and they swam for quite a while. The breakfast was good with the typical fare,eggs, biscuits and gravy, breads and make your own waffles. All in all, this location was great because it was close to our basketball tourney and restaurants. As for the hotel, it could be updated and cleaned up a bit.

Stayed May 2014, travelled with family
Helpful?
Thank Bdubs25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review, 6 May 2014
Thank you for your review. We value your feedback and appreciate you taking the time to tell us about your recent stay. I have spoken to our Housekeeping and Maintenance Managers to ensure the caulking gets replaced and cleanliness of the alarm clock is fixed. We pride ourselves in customer service, we are so pleased you had a great experience with our front desk and breakfast associates. We look forward to seeing you in the future.
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Roanoke, Virginia
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 16 April 2014 via mobile

It was clean & staff was courteous, but that's where my expectations of the Marriott brand ended. I moved to another hotel just because of the noise. There is literally NO insulation, you can hear everything in the hotel & everything on I70. Bed didn't meet marriott standards either; it was the worst mattress of any of the 50+ marriott branded chains I've visited. Other things were dated in the hotel, but acceptable, except for the extreme noise. I read reviews on here about the noise & thought it couldn't be THAT bad because it's a Marriott brand, but I was wrong. After frequenting marriott brands and enjoying them, I am disappointed this place can carry the Marriott name. It's more of a $40-$60 night Howard Johnson, travelodge, etc.

The location of the hotel seemed amazing though, it had every thing you could possibly want very near.

Stayed April 2014, travelled on business
Helpful?
Thank TheGahden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at Fairfield Inn & Suites Columbus East, responded to this review, 20 April 2014
We apologize for any inconvenience you may have had at our property due to noise. We strive to make every guests experience enjoyable. Unfortunately our mattresses did not meet your standards; we just received brand new mattresses for all of our rooms. These mattresses are very new; they are not an old product. We will also be going through a full renovation starting in the fall. Again, we apologize regarding the noise levels; we hope you will give us another chance to make this up to you in the future.
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Additional Information about Fairfield Inn & Suites Columbus East

Property: Fairfield Inn & Suites Columbus East
Address: 2826 Taylor Road Extension, Reynoldsburg, OH 43068
Region: United States > Ohio > Reynoldsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Reynoldsburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus East 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
The Fairfield Inn & Suites Columbus East is adjacent to the Taylor Square Shopping Center in Reynoldsburg, Ohio, just off of OH-256 (Hill Rd). An 83 room hotel, we offer Marriott quality rooms, executive suites, and whirlpool suites. From convenient access to Interstate 70, to a wide variety of nearby restaurants, our hotel is perfect for both business and leisure travelers as the attractions of the Columbus area only minutes away! We welcome you to start a memorable experience at our hotel. ... more   less 
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Also Known As:
Fairfield Inn & Suites Columbus East Hotel Reynoldsburg
Fairfield Inn And Suites Columbus East
Fairfield Inn Reynoldsburg
Fairfield Reynoldsburg
Reynoldsburg Fairfield Inn

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