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“New Hotel but questionable activity”

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Holiday Inn Express Cleveland-Richfield
Ranked #3 of 6 Hotels in Richfield
Reviewed 19 June 2007

We stayed here on our way home. The hotel itself appears to be brand new. The inside was very clean and new landscaping outside. Rooms were clean. My complaint is with the hotel staff allowing outside people to come in and use the facility (swimming pool, business center and who knows what else - this is all that I saw). Even though I was the paying guest, one of these people actually questioned how long I would be using the internet so that they could use it. The area around the hotel appears to be experiencing a complete overhaul. Consequently this hotel is stuck right in the middle of an older motel and I'm not sure if the other building was a restaurant, bar or just a run down house. The employees/patrons from the motel behind this hotel appeared to be allowed to enter the hotel and use whatever they wanted. The front desk were very friendly with these people. I was with my family and although I have no complaints with the service, room or breakfast in the morning, I just didn't feel safe. This activity seemed to be very unusual compared with other hotels we have stayed in. Consequently, I will not be staying at this location in the future.

  • Stayed: June 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
2  Thank dllbzrose_5
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188 - 190 of 190 reviews

Reviewed 19 April 2016
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  • Stayed: May 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank RICARDO C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this reviewResponded 20 April 2016
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Reviewed 11 August 2015 via mobile
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Stayed: August 2015
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this reviewResponded 13 August 2015

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Additional Information about Holiday Inn Express Cleveland-Richfield

Address: 5171 Brecksville Rd, Richfield, OH 44286-9461
Phone Number:
Region: United States > Ohio > Richfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Richfield
Price Range: £66 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 
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Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio

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