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Maui Sands Resort & Indoor Waterpark
Ranked #23 of 35 Hotels in Sandusky
East Lansing, Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“You get what you pay for.”
Reviewed 8 July 2013

We stayed here one night as part of a trip to Cedar Point the following day. We had three kids and the suite room with the master bedroom, the second bedroom and then the sofa bed worked well. There were conveniences like a small refrigerator and kitchen sink in the room. Things like that make it easier for families, which is what the place is designed for.

We needed extra blankets and sheets for the sofa bed and they were delivered quickly. If you are staying for more than a night a with more than 2 kids get a second room or a bigger room. The sofa bed gave my son no privacy since the girls kept coming out of their bedroom to use the bathroom, but it was one night and he was willing to deal with anything to get to Cedar Point the next morning.

The decor, and rooms are somewhat dated and worn, but functional. The room was clean and stocked with what we needed. This is not what Kalahari looks to be but it was MUCH less expensive. Since we arrived after dinner on a Friday and went to Cedar Point first thing the next morning, we really didn’t want to pay the Kalahari price for a few hours in the water park

The kids loved the slides and the lazy river was great for me after a long drive. The little kid area looked kind of small, but ours are older so they did the slides and water basketball all evening.

Oh they have a big free breakfast spread in the morning, but the food was NOT very good at all.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (302)
Date | Rating
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English first
McClure, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2013

I really enjoyed my visit to Maui Sands, my kids had a blast opting to stay another day, over going to Cedar Point for the day. The staff is very helpful and worked very hard to make my experience as wonderful as possible. Going over and above to resolve any issues I did have.

Room Tip: Ask for a room close to the Indoor Waterpark!!!
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  • Stayed July 2013, travelled with family
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    • Cleanliness
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Helpful?
2 Thank dallenjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huron, Ohio
Level Contributor
92 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 July 2013

Booked this hotel on Priceline.com for our family. It turns out (although not disclosed anywhere) that they charged an extra $20 per person for access to the waterpark because we booked on Priceline. Beware of bait and switch.

Stayed July 2013, travelled with family
Helpful?
3 Thank mitiwanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2013

This hotel is absolutely awful in so many ways. First off, our hotel room was dirty. I first noticed dust on the lamp shades and desks, empty tissue boxes, hair in the bath tub and loose change on the bathroom floor. The cleaning jobwas obviously not done at all or properly. The jacuzzi in our room broke and revealed a dusty, dirty floor board that was extremely dangerous to be near. The supervisor was awful, uneducated & unprofessional.She suggested we put a curtain up to hide the hot tub, so that I wouldn't look at it. She would not take us to a better room , stating that the other rooms were "out-dated"; which was hard to believe that a room could be more outdated than the current room we were in. Horrible hotel service,experience, and I would not send my worst enemy to stay here.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank littlemissunshine1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim F, General Manager at Maui Sands Resort & Indoor Waterpark, responded to this review, 10 July 2013
Thank you for your review. Please know that your comments and concerns are very important to us. We take what our guests say very seriously and we are addressing and correcting the concerns you faced. I would like to know more details regarding your stay so please email me at tfradette@mauisandsresort.com. Thank you again for your review and I look forward to hearing from you.
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Travellers are raving about these Sandusky hotels

Columbia, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2013

My friends and I really enjoyed the waterpark as well as the breakfast. The staff was really friendly and polite. The lifeguards were dutiful and it was just a bunch of fun.We had a great time there and I hope when we do come back to Cedar Point we have a stay at the same resort.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chandni p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Victory
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2013

We stayed here with our two teenage children for one night and really enjoyed this hotel. Rooms were spacious with lots of great little touches. Clean and nicely decorated. We loved the pocket doors that separated the master bedroom from the rest of the room. Kids enjoyed the TV in the semi-private room. Rooms were very quiet even though we stayed during Bike Week and an Anime Convention. The water park was great!! Water slides were great fun, as was the lazy river. We even played in the kids area for awhile too. The bar opens up into the water park for snacks and kid/adult drinks. The best kept secret though is the rooftop, adults only, hot tub. It is HUGE, separate from the rest of the water park and offers a great space to relax. We will definitely stay here again. The only thing I would change is that I wish the staff would have made us aware that they also had an arcade in the hotel.

Room Tip: Be careful booking through outside sites, as they don't include passes to the waterpark. Your be...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunnyohgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Huron, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2013

I was expecting to have a great and enjoyable time staying at Maui Sands but it was quite the opposite. We arrived early for check in so I didn't expect the room to be ready at 3:15 but the front desk told us it would be ready by 4. We had to wait until after 5 to check in because the room was not ready. Once we got to the room, we found an unopened condom under one of the racks to put your suitcase on which was definitely not expected. The next day we went to Cedar Point and expected our room to be cleaned and stocked with towels and soaps. However, when we returned, the beds were not made, we did not receive towels and enough soap or toilet paper so we ran out. We called down to the front desk for towels but never received them, even by the time we left the following day we still had not received them. The adjoining room where my cousins stayed was cleaned and made up though. The breakfast was included in our package but the 2nd morning we were told we had to pay. So we waited in the breakfast line for at least 20 minutes and then at the front desk for another 20 minutes to get vouchers showing that breakfast was included and then another 20 minutes in the breakfast line again just to get our food. It was an absolute hassle. Your hotel still has a lot of work to do and one last thing, since the water park closes at 10 pm, you should close down the slides a few minutes before instead of having guests walk up all the stairs expecting to slide down but instead being told the slides are shut down and having to walk back down the stairs. Its just common sense/courtesy to do so.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim F, General Manager at Maui Sands Resort & Indoor Waterpark, responded to this review, 6 July 2013
Michelle,

Thank you for taking the time to write a review regarding your stay. Our goal is to provide an excellent experience for all of our guests when they stay with Maui Sands. Please know that our number one goal is to provide our guests with clean stocked rooms and an overall fun experience. It is evident that you did not receive as such. Please know that your concerns are not only taken very seriously but also being addressed and corrected. We hope to have the opportunity to earn your business again in the future and show the improvements that have been made.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maui Sands Resort & Indoor Waterpark

Property: Maui Sands Resort & Indoor Waterpark
Address: 5513 Milan Rd, Sandusky, OH 44870-5858 (Formerly Maui Sands Hotel)
Region: United States > Ohio > Sandusky
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 35 Hotels in Sandusky
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Maui Sands Resort & Indoor Waterpark 2.5*
Number of rooms: 299
Official Description (provided by the hotel):
See the Difference a trip to the Maui Sands Resort and Indoor Waterpark can be. You'll experience the little touches that you'd only find in any Hawaiian home. And always, the warmth of a smile, because once you're here, you're family. When you compare the value you'll receive at the Maui Sands Resort against the area's other lodging choices you'll be proud to call Maui Sands home. ... more   less 
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Also Known As:
Maui Sands Resort & Indoor Waterpark Sandusky, Ohio

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