We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Place for All Ages”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Maui Sands Resort & Indoor Waterpark
Ranked #23 of 35 Hotels in Sandusky
Chardon, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Place for All Ages”
Reviewed 19 December 2013

My husband and I purchased the Groupon deal for a family trip. By family, I mean the 2 of us, our 3 children and spouses, and 7 grandkids ages 6 months - 10 1/2 years old, for a total of 15. Each family had their own room, a large pizza with salad and breadsticks for dinner, complimentary b'fast, and passes to the waterpark. We were delighted with the size, layout, and cleanliness of the rooms. As a matter of fact our son-in-law, upon seeing their room went down and purchased an extra night's stay for his family of 6! We have heard that the hotel rooms in some of the other waterparks have only half walls with no doors separating the "kid's room" from the main bedroom but call it a separate bedroom. Our rooms at Maui Sands has an actual separate room with 4 small beds (2 bunk beds), and king bed in the other. I had read reviews that said the hallways were too cold. We experienced nice warm & cozy hallways. The pizza was average, but the kitchen workers were great. The complimentary breakfast was ok. It would have been better if there had been hot oatmeal and, perhaps, hard-boiled eggs (there did have scrambled one) - but that's just my preference. KARAN, the employee overseeing the breakfast, was wonderful! She continued to check on all of us, asking if we needed anything and refilling our drinks, taking our pics, and anything else we needed. We enjoyed her humor, as well! We ALL really enjoyed the waterpark! I've read that some people found it smaller and not as exciting as some other ones. As this is the only one we have been to, I can't comment other than to say that the various age groups of our family throughly enjoyed it! (We didn't have any teenagers.) The younger kid's area and the toddler pool were fantastic!

I highly recommend Maui Sands Resort, and we will BE BACK!

Room Tip: We stayed in the Hana suites and loved them.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hisglorygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,332 reviews from our community

Traveller rating
    408
    320
    188
    159
    257
See reviews for
930
75
4
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (297)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Macomb, Michigan
1 review
Reviewed 17 December 2013

I stumbled across a great deal on Groupon and decided this would be a nice mini-vacation to take the family before Christmas. We checked in on a Thursday which was awesome because the waterpark was not crowded and we got to enjoy each slide etc without a wait. My husband and I, as well as our 3 toddlers traveled all the way from Michigan and was greeted with such lovely hospitality from Doc. A seemingly very helpful guy, but with it being 6 degrees outside and many bags to get out of the car, some assistance with a bell cart would have been appreciated. We were notified by the receptionist that the waterpark closed at 9pm and that the voucher to redeem our dinner package (deal with Groupon) would need to be redeemed by 11p. So at 9:45 my family (very hungry after the long trip) headed down to the Volcano Grill only to be terribly disappointed to find it closed and shut down. When I asked the receptionist what were we to do about dinner, even she was shocked to discover that nobody had communicated with her about the staff going home early for the night. No accomodations were made. I was given a "sorry about that. I'll write a note with your name on it and see if someone will be able to do something for you tomorrow" and a, "But hey breakfast starts at 7am!". How do you explain that to two 2 yrs who are expecting their pizza, salad, and breadsticks that we can't eat until breakfast? We woke up and headed to breakfast at 7am and was kindly greeted by Karen who was able to brighten our spirits. The hot breakfast buffet surpassed my expectations. We checked out at 11am, no problems, and was able to continue enjoying the waterpark for a few more hours. I liked the fact that when my children inadvertently took off their wist bands, they were easily given replacements and the fact that we could take comfort in having all the life guards that surrounded the park. The only downside to that was the fact that the only thing my two 2yr olds wanted to enjoy was the kiddie pool but was disappointed to see that it was closed from 11:30am to after 4pm because they was no life guard there to supervise. A life guard in a red shirt with the word "supervisor" printed on the back, walk passed my crying girls and asked was everything ok, and I quickly explained that they were waiting on the kiddie pool. He said, "oh..." and continued to walk pass. We ended up leaving after that.

Room Tip: The O'hana suite is perfect for 2 adults and 4 small children. The 2 bunkbeds are not the typica...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Michigan
1 review
Reviewed 16 December 2013

This place knows about the Aloha Spirit!

I cannot say enough positive comments about how friendly all the staff were. From our initial call to book a room, to checking in, to the life guards, morning breakfast staff and the bartenders! Everyone provided the highest level of service that I have ever experienced in a hotel. Staff were high 5-ing the kids, talking with other guests and all ways asking if we needed anything. The night time staff, Jessica, really went above and beyond to make sure my kids had a great experience.

The pool area was clean and stacked with life guards and supervisors every where. We felt like our children were very safe.

We will be going back here again and again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandusky, Ohio
1 review
Reviewed 16 December 2013

We had a great getaway here. Smaller water park but still so much fun! Very friendly staff especially Doc and Rick (the bartender). Our kids thoroughly enjoyed it! Would highly recommend this park for younger kids. Great that you can basically see your kids from almost wherever you are, plus lots of caring life guards. The morning breakfast was delicious with lots of hot foods and cereals to choose from!

Room Tip: The suite that sleeps six has a very convenient layout, nice that the adults get their own king size...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4wildboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norton, Ohio
1 review
Reviewed 14 December 2013

We've been to all of the water parks in Sandusky and Maui Sands is our new favorite. It's between Kalahari & Great Wolf in size. I love that it's not sprawling like Kalahari & I can keep track of the kids without worrying. Our teens really liked the slides and the lazy river is fun. But by far the favorite of our family is the swirling "Vortex" pool. It's just a small circle pool attached to the regular pool but you wouldn't believe how much fun it is! The water swirls in a circle so you can actually stay in one spot and swim. The best part, though, is trying to get out with the water spinning. Ok maybe the best part is trying to watch your kids get out :) The game room needs some work and it would be nice to have more of a resort feel when you first walk in. The Hawaiian leis are a nice touch. It's a new resort so I'm hoping they put in a gift shop eventually. Oh, and if you have been to any of the other resorts in town, you will be extremely impressed with the lifeguards at this park because they are so friendly and can actually answer questions civilly and intelligently. If you need something and they can't help, the will whistle for a supervisor. I can't even begin to tell you how impressed I was with all of the water park staff. I think my son summed up the difference between the employees here and some of the other parks..."They look like they LIKE working here."

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Guest Relations Manager at Maui Sands Resort & Indoor Waterpark, responded to this review, 17 December 2013
When our smallest of guests can recognize that our Staff looks like "They look like they LIKE working here." We're excited that our people are performing like the All Stars they are. Our family first mentality makes this such a great place for families of all ages. We look forward to having you back again and again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
windsor ontario
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 December 2013

We purchased a groupon and had never been here. Place had super friendly staff, very clean, and staff very helpful, especially Karan the breakfast host! Kids loved it. Beds were comfortable, kids loved the bunk beds.
Couple suggestions to place..put a clock up in water area, and improve the arcade! Other then that would definitely go again! Kids were safe to let go off by themselves b/c you could see most of the water areas. Lots of lifeguards, and safety precautions set up. So yes, I would recommend this.

Room Tip: If you have children get the room with bunks..has fridge, and microwave!
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank naynayWindsorOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Guest Relations Manager at Maui Sands Resort & Indoor Waterpark, responded to this review, 14 December 2013
What a great review, Thanks! We really work hard to make every stay a fantastic one! Really appreciate you mentioning our Staff, we're really proud of them. We look forward to having you back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berrien Springs, Michigan
1 review
Reviewed 13 December 2013

the morning girl, karen, was the friendliest staff member and was very helpful! she made us feel very at home. doc was also super friendly and welcomed us right when we got here! but, i was very disappointed that after i climbed up all the stairs and i was three stairs away when the whistle rang, and the man couldnt call someone to just stand at the bottom the stairs just to watch two 20 year olds to go down the slide, come on now.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carlyyjackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff P, Guest Relations Manager at Maui Sands Resort & Indoor Waterpark, responded to this review, 14 December 2013
It has been very cold winter already. The change in temperature from the warm park waters and the 84' air temperature in the water park, to the Winter weather can really wake you up! Our Lifeguards have quite a responsibility as they are responsible for protecting the lives of our guests and their children. When the whistle blows, everyone has to do something. Although we can not explain why that guard did what they did on that day but I can assure you that we have the best trained and best managed Lifeguards I've worked with in years. They routinely go above and beyond to ensure our guests have a great and safe time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sandusky hotels
3.1 mi away
Quality Inn & Suites Rainwater Park
0.4 mi away
BEST WESTERN PLUS Sandusky Hotel & Suites
0.3 mi away
Comfort Inn Sandusky
Comfort Inn Sandusky
#4 of 35 in Sandusky
309 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Sleep Inn
Sleep Inn
#7 of 35 in Sandusky
311 reviews
0.6 mi away
Fairfield Inn & Suites Sandusky
2.2 mi away
La Quinta Inn Sandusky - Cedar Point
Show Prices
Show Prices
Show Prices

Been to Maui Sands Resort & Indoor Waterpark? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Maui Sands Resort & Indoor Waterpark

Property: Maui Sands Resort & Indoor Waterpark
Address: 5513 Milan Rd, Sandusky, OH 44870-5858 (Formerly Maui Sands Hotel)
Region: United States > Ohio > Sandusky
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 35 Hotels in Sandusky
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Maui Sands Resort & Indoor Waterpark 2.5*
Number of rooms: 299
Official Description (provided by the hotel):
See the Difference a trip to the Maui Sands Resort and Indoor Waterpark can be. You'll experience the little touches that you'd only find in any Hawaiian home. And always, the warmth of a smile, because once you're here, you're family. When you compare the value you'll receive at the Maui Sands Resort against the area's other lodging choices you'll be proud to call Maui Sands home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Odigeo, Booking.com, Traveltool, S.L.U. and Evoline ltd so you can book your Maui Sands Resort & Indoor Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maui Sands Resort & Indoor Waterpark Sandusky, Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing