I am in the midst of a weekend stay and it has been more than disappointing thus far. Initially, I was excited to come here due to the positive reviews and reasonable price but right now I am kicking myself for not staying a kahlahari. There are no elevators (we were not told this until we arrived) so we had to struggle with dragging our heavy bags up a flight of stairs! The place is a confusing maze with inadequate signage inside and out so it's difficult to navigate. We bought food at the restaurant...very high prices. The pizza was terrible and had no taste other than the unnecessarily spicy sauce. Our room is very small and we feel a bit cramped. There is dust and some sort of white substance dried up on the furniture... The room is so cold! The space heater in the sink area is supposed to service the entire room but the thermostat reads 67 degrees. Called the front desk and asked for extra blankets but they never came. Maintenance came and said, "that's some good heat" and that the fans in the room should help circulate the heat. As I type this, I am huddled in bed using a bath towel as an extra blanket. We are supposed to stay another night but I don't know if I can stand it. Did I mention that I am cold??? The staff just keeps saying that everything is a work in progress. From what I have seen thus far, I am not sure that this place is ready for the public yet. Doc said that management reads these reviews everyday...I hope so.
- Official Description (provided by the hotel):
- See the Difference a trip to the Maui Sands Resort and Indoor Waterpark can be. You'll experience the little touches that you'd only find in any Hawaiian home. And always, the warmth of a smile, because once you're here, you're family. When you compare the value you'll receive at the Maui Sands Resort against the area's other lodging choices you'll be proud to call Maui Sands home. ... more less
- Reservation Options:
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- Also Known As:
- Maui Sands Resort & Indoor Waterpark Sandusky, Ohio