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“Stayed in January 2012 in a King Suite.”

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Best Western Plus Sandusky Hotel & Suites
Ranked #4 of 34 Hotels in Sandusky
Certificate of Excellence
Reviewed 6 January 2012

Arrived to find our room was a double suite due to only about 4 other rooms taken the staff was helpful and placed us in a king suite. Very helpful staff I was in town for a funeral and the gave me a even lower rate. Room was not ready when arrived but it sure was clean.

  • Stayed: January 2012, travelled with family
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Thank apa028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 22 April 2012

We're glad to hear that the initial mix-up with your room was resolved quickly and efficiently by our staff. Guest satisfcation and loyalty is our number one priority and we do all that we can to train and develop our staff with this in mind. It's gratifying to know that, sometimes, we hit the mark spot on! We look forward to serving you on a future visit!

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752 - 758 of 904 reviews

Reviewed 22 December 2011

The hotel is very clean and very friendly! Newer decor really adds to the experience....Very convienent to highways stores, and of course Cedar Point. Flat screen TV's, fridges and microwaves in every room, not as an add on. price was very compeditive as well.. Still needs a few smoking rooms, though...LOL!

  • Stayed: December 2011, travelled on business
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Thank reinhart949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 22 April 2012

We're glad to hear that your recent stay was enjoyable and that you were satisfied with your interaction with our staff. We look forward to welcoming you back on a future visit!

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Reviewed 20 December 2011

We were on a multi-family trip to Great Wolf Lodge and spent a night here before going to the Lodge. Both rooms were upgraded for us when we arrived, free of charge. Our room had four double beds (we originally would have got a room with two beds). The room looked like it had been hardly used, really clean and everything in good repair. The bathroom was also very clean with lots of towels. All had a great, quiet night sleep. The breakfast the next day was good, for free. The eggs and bacon was not up to much but everything else was great. Lots of healthy choices and good coffee, somewhat hard to find when your use to canadian coffee. They are located on the main drag in Sandusky with lots of restaurants and shopping only a few minutes drive away. Would recommend this hotel to anyone.

  • Stayed: December 2011, travelled with family
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Thank FergusRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 22 April 2012

Thank you for your comments regarding your recent stay to our hotel property. We use comments such as yours to continually evaluate what guests like and where they think we could make improvements. We will look carefully at our breakfast offerings and take into consideration your comments on the eggs and bacon. Thank you for helping us to better serve you and all guests of our hotel in the future!

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Reviewed 25 November 2011

Nice room but springa in king bed were actually broken and made noise every time I moved. Only one small light bulb in bath. Front desk said he couldn't get replacement bulbs. The vent works just no light. But they offered first night to move me but I declined. If I had known the springs were broken I would have moved but it was ok.

The "therapy" pool is in the basement. The indoor pool and whirlpool are in the hotel next door! Too cold to walk over there to use.

There was a fresh grape in the floor of my room when I arrived but otherwise room was very clean. Pillows could be up dated. Nice large TV. Very quiet when I was there but could see that busy it would be noisy.

I booked the room the week before Thanksgiving and they did match the internet price of $63. Has had some updates but could use new beds. When the towels were replaced I did get one that had some obvious staining on it and I just put it on the floor. But others were nice. Large shower &nice tub, plenty of hot water and nice pressure.

Overall I enjoyed my stay and will stay here again. Located just off freeway close to everything. Front desk staff very nice.

  • Stayed: November 2011
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Thank notonyourlife1397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 22 April 2012

Thank you for taking the time to review your recent stay at our hotel. Your and other's comments help us to make continual improvements to our facilities as well as help us in the effort to train and develop our staff. I'm glad that you found our staff friendly and helpful and we look forward to serving you on a future stay!

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Reviewed 18 November 2011

Driving across country, without making hotel reservations for the night, we took a chance on a Best Western. We have had some bad luck in the past, but we were tired and needed to stop!

A lovely surprise awaited us with it's friendly and welcoming service. The room was large, clean and well appointed.

I had left my phone charger along the way and I called the front desk to inquire about a retailer where I could find a replacement and up A staff member came with several options fir my use.

More than an hour down the road we realized my husband had left his brief case behind and the hotel staff was happy to ship it to us rather than insisting that we return to retrieve it.

For a couple of weary travelers this Best Westwrn was a wonderful place to rest my head! Thank you all!

Thank you Best Western Sandusky, Ohio!!!

  • Stayed: November 2011
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1  Thank Jillyartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2011

We were only there for a night. The styling and cleanliness was exceptional. The service was also up to par. No complaints at all. A great Stay!

  • Stayed: October 2011, travelled as a couple
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Thank Fernando G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

Hotel itself is fine, beds are a bit stiff but the real problem we had with our stay was noise.

We asked for a quiet room, but got placed directly in the middle (near the elevator) of the hallway on the 2nd floor. People slamming their doors and shouting loudly, running up and down the halls, for both nights we stayed until about 2am (Cedar Point open until midnight).

I mentioned it to the staff at the front desk, but they weren't interested in trying to make it up to us at all, and just shrugged it off.

Location is good next to Hwy. 2 and 250, but we won't be coming back to this property again. We'll stay further West in Port Clinton, which is only about 20 minutes from Cedar Point, and far, far quieter.

  • Stayed: October 2011, travelled as a couple
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Thank DuckJock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sandusky Hotel & Suites

Address: 6011 Milan Rd, Sandusky, OH 44870-5869 (Formerly BEST WESTERN PLUS Sandusky Hotel & Suites)
Phone Number:
Region: United States > Ohio > Sandusky
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
Price Range: £72 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel Sandusky
Best Western Sandusky Hotel And Suites
Comfort Suites Sandusky
Sandusky Comfort Suites
Best Western Plus Sandusky Hotel & Suites Ohio

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