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“Great place to stay” 4 of 5 bubbles
Review of BEST WESTERN PLUS Sandusky Hotel & Suites

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BEST WESTERN PLUS Sandusky Hotel & Suites
Ranked #5 of 35 Hotels in Sandusky
Ontario, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay”
4 of 5 bubbles Reviewed 15 October 2013

Want a great place to stay at affordable rates this is the place, comfortable rooms, good location with quality restaurants in the area. Drive to Cedar Point is quite short only 20 minutes to the best amusement in Ohio, staff are friendly and rooms are clean with comfortable beds

Room Tip: Any room is good
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Art M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, 23 October 2013
Thank you, very much, for taking precious time to rate and review your recent stay with us. We're so happy you chose to allow us to provide your lodging and hospitality needs and can't wait to welcome you back in the future. Until then, safe travels!
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802 reviews from our community

Traveller rating
    349
    269
    113
    45
    26
See reviews for
375
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
New Philadelphia, Ohio
1 review
5 of 5 bubbles Reviewed 14 October 2013

My dad decided to join us and our 3 babies at the last minute for this trip, and when the woman at the front desk realized it was going to be a tight squeeze for us she upgraded us to a 2 bedroom suite for the same rate as our single room. She also stopped by our room later and asked if we needed a crib which we did. The housekeeping staff was very friendly, as was the breakfast staff. Would definitely stay here again.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lindsay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, 23 October 2013
Thank you for taking the time to relate your recent experience with our hotel. We pride ourselves on having unparalleled customer service--and it sounds as if in your case, we were successful. We're extremely pleased to hear that you would stay with us again if you're in our area. We can't wait to be of service to you and your family many more times to come!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 14 October 2013

This was sure a far sight better than the last best western I stayed at in Tampa. The property itself was beautiful, as was the landscaping and the breakfast was really good. We were so tired when we got there, and my mom needed just a little snack and the girl at the front desk actually gave her a yogurt complete with spoons from the breakfast room. Excellent customer service.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mediteranean diver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, 23 October 2013
Thanks for taking the time to rate and review your recent stay with us. It's wonderful to hear when guests like you have such a positive experience--not only with the property itself, but most especially, when they have such great interactions with our staff. We are very well aware that our staff is simply our greatest asset. We hope to be able to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Il, United States
2 reviews
4 of 5 bubbles Reviewed 6 October 2013

The Best Western was great and we were only there for a quick night before the trip home. The hotel and staff were great and the beds were very comfy. I was surprised that many of the listed amenities (like the pool and night club) were actually at the Comfort Inn next door. We didn't have time to use it any way but if we had - walking through the rain to get to the pool and back? Breakfast was very good as well.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Harold B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, 12 October 2013
Thank you for taking the time to let us know that you enjoyed your stay with us. As you mention---and is the case in our advertising, we do have an agreement with our sister property next door to allow our guests to take advantage of the amenities located there. I'm glad to hear that you enjoyed our accommodations and that our staff was friendly and responsive to your needs. We hope to welcome you back soon!
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Muskoka, Canada
1 review
3 of 5 bubbles Reviewed 5 October 2013

We found the rooms to be average with the added advantage of having a four bed suite which was perfect for our family. Downside no pool although you can use the one next door which we didn't do. Close to restaurants and shopping and only a 10-15 minute drive to Cedar Point.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Tricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, 12 October 2013
Thank you for letting us know about your recent stay with us. I'm a bit disappointed that you found the accommodations to be merely average--as we're consistently ranked the #1 hotel on TripAdvisor for the Sandusky area. We DO have a therapy pool in the lower-level of our property (as advertised) and we also, as you mentioned, have an agreement with our sister property next door whereby our guests can take advantage of a top-rated restaurant, an indoor and outdoor pool, jacuzzi, as well as the outdoor Cabana bar. I'm glad to hear that you found the location to be convenient and hope that you'll choose to stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brookline, United States
1 review
5 of 5 bubbles Reviewed 4 October 2013

While on a cross country road trip from Bozeman to Boston we rate our stay at the Sandusky, Ohio Best Western as TOPS! There was friendly and very helpful staff. They have the full breakfast and laundry.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, 12 October 2013
Thanks for letting us know about your wonderful stay with us at the Best Western PLUS Sandusky. We're happy to hear that we were a positive part of your cross-country trip and hope that if you're in our area in the future, you'll stay with us again. Thanks, very much, for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 1 October 2013 via mobile

I was forced to select a hotel in Sandusky and was unsure where to select! This hotel was my first Best Western experience and I believe it was better than I had hoped. I am preferred with two other major hotel chains and believe this is as good as Sandusky has. The breakfast bar was excellent however two days without MILK is unacceptable and frustrating someone couldn't go and get some.. I heard excuses both days on the milk., that was unfortunate.. Tough to eat cereal without it. I will stay there again

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaDonna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, 12 October 2013
Thanks for taking the time to let us know about your recent stay with us. I must apologize for the absence of milk during your stay. We are looking into why that situation occurred so that we can make sure it doesn't happen in the future. Aside from that, I'm glad to hear that you enjoyed your stay and even happier to hear that you'd stay with us again in the future. We hope that stay will come soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Sandusky Hotel & Suites

Property: BEST WESTERN PLUS Sandusky Hotel & Suites
Address: 6011 Milan Rd, Sandusky, OH 44870-5869
Phone Number:
Region: United States > Ohio > Sandusky
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel Sandusky
Best Western Sandusky Hotel And Suites
Comfort Suites Sandusky
Sandusky Comfort Suites
BEST WESTERN PLUS Sandusky Hotel & Suites Ohio

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