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“Will Definitely Return”

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Best Western Plus Sandusky Hotel & Suites
Ranked #5 of 34 Hotels in Sandusky
Certificate of Excellence
Reviewed 17 June 2014

Very friendly staff - Skylar was awesome and made you feel comfortable, the rooms were clean and nicely decorated, the granite in the bathroom was beautiful and even the shampoo and conditioner and soap provided was better than most hotels, and breakfast was great - cheese omelets, pancakes, waffles, cinnamon rolls and other pastries, sausage and biscuits... We are definitely making this our spot for all return trips to Cedar Point!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
4  Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thanks for sharing such an awesome rating and review of your recent stay with us. It's great to hear when guests appreciate our intense attention to detail and when they truly enjoy all of the amenities we have to offer. It makes all that we do very worthwhile.

We're so happy to hear that we've made loyal repeat guests out of you and can't wait to be of service to you in the future. Until then, safe travels!!

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472 - 478 of 904 reviews

Reviewed 17 June 2014

our experience was wonderful !!! we booked with your place first time. The blonde girl at the front desk was so nice. we brought friends and assumed they could just get a room . omg bike week it was. there were no rooms all around . she took the time recommended breakfast there in hotel and explained we could drink and eat next door Baci? we did go loved it. but she called for our friends and knew someone at a nearby place and worked out a stay close by for the price 0f your place . i tell everyone next year best western and we are looking at five rooms next year.or more. thankyou

Room Tip: book in advance never assume there are going to be openings
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  • Stayed: June 2014, travelled with friends
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3  Thank sherry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thank you for sharing such a wonderful rating and review of your recent stay with us. I'm SUPER excited to hear that our staff was able to help your friends and, of course, that she recommended Baci. Between our hotel, and Baci, you experienced the two top-rated hotel and restaurants on TripAdvisor. You should get a badge for that :)

Thanks for choosing to stay with us and that you for telling us that you'll be back in the future. We can't wait to be of service to you again!

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Reviewed 12 June 2014

We drove to the property at night and were a little surprised at how dark everything was. The interior was also a little too dark. The clerk was okay, but seemed disinterested in our check in process. The room was nice, clean, but overall average. Probably would stay somewhere else if in the area again. We also had a fall in the shower/tub, but little to no response from the manager when we informed him.

  • Stayed: May 2014, travelled as a couple
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1  Thank Loper64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thanks for taking the time to rate and review your recent stay with us. As we are the #1 rated Sandusky property on TripAdvisor, I'm a bit surprised to hear the word, "average" in your review--as we're obviously shooting for much higher than average. We will certainly have a discussion with out staff about projecting a bit more enthusiasm when dealing with ALL of our guests, no matter the time or day. Thank you for bringing this to our attention and we hope you'll reconsider and give us another chance to prove our commitment to continuous quality improvement in the future.

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Reviewed 11 June 2014 via mobile

Stayed for 3 nights. Hotel was nice and quiet. Rooms were just right. Front desk and maid service were very friendly. Breakfast was good. Attractions were easy to get to from this hotel. We would recommend and come back to this hotel.

  • Stayed: June 2014
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3  Thank CrazyDisneyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thanks for the wonderful rating and review of your recent stay with us! We're happy to hear that you enjoyed your stay, our friendly staff, and all of the amenities we have to offer. It's great to hear that you'll be coming back to visit us again in the future. That's the greatest marketing we could ever hope for! Be safe and we can't wait to see you again!

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Reviewed 5 June 2014

The room was clean and the staff was friendly. We got the room at a good rate. The hotel was minutes from Cedar Point and near the major mall. The only complaint I had was that the therapy pool was cold but other than that we had a nice stay.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Sebree J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 10 June 2014

Thanks for taking valuable time to rate and review your recent stay with us. We obviously love to hear the positive feedback but anything negative is just as important because it helps us focus our time and energy better. I'm hoping that you allowed our staff to correct the problem with the therapy pool right away as this is something that can easily be adjusted.

We hope to see you back again soon!

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Reviewed 4 June 2014

Staff was professional and helpful during reservation process, check-in, dinner and sightseeing recommendations. Requested room was quiet and well appointed. AC was and blessedly quiet. Laundry facilities are available. Breakfast wasn't quite my taste but was plentiful. After each room is vacated, I'd recommend changing the shower curtain for washing; this one smelled faintly soured.

  • Stayed: June 2014, travelled as a couple
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1  Thank Perky51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 10 June 2014

Thank you for taking the time to rate and review your recent stay with us! It's really nice to hear when guests like yourselves have such a great time and really appreciate all of the attention to detail we pay to our facilities, our amenities, and most of all, our guests. Thank you also for the suggestion regarding the shower curtains. We will have a discussion with our executive housekeeper to figure out a better way to combat that problem!

We hope to see you back many more times in the future!

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Reviewed 4 June 2014

Was pleasantly surprised when we walked in and was not disappointed when I saw the room. Clean and well maintained. Friendly and helpful staff. Breakfast had a nice assortment of items to choose from.

  • Stayed: May 2014, travelled with family
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3  Thank timothyo534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 10 June 2014

Thanks for taking the time to rate and review your recent stay with us. We're glad that you were pleasantly surprised but, hopefully, you'll never be surprised again when you stay with us in the future. We have a truly special property with great staff and amenities. We're glad that you enjoyed everything we have to offer and can't wait for your return visit!

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Additional Information about Best Western Plus Sandusky Hotel & Suites

Address: 6011 Milan Rd, Sandusky, OH 44870-5869 (Formerly BEST WESTERN PLUS Sandusky Hotel & Suites)
Phone Number:
Region: United States > Ohio > Sandusky
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
Price Range: £72 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel Sandusky
Best Western Sandusky Hotel And Suites
Comfort Suites Sandusky
Sandusky Comfort Suites
Best Western Plus Sandusky Hotel & Suites Ohio

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