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“SPA POOL ONLY”

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Best Western Plus Sandusky Hotel & Suites
Ranked #4 of 35 Hotels in Sandusky
Certificate of Excellence
Reviewed 25 June 2014

Be aware there is only a spa pool on site. You have to walk across a parking lot to the hotel next door to have access to swimming. The spa pool only had one strong jet in it. The others were pretty useless. It is also in the basement of the building which is a bit isolated. The room of the hotel was clean and staff extremely friendly and helpful. I would stay here again if I didn't care about going swimming.

  • Stayed: June 2014, travelled with friends
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Thank Diana E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 28 June 2014

Thank you for taking the time to rate and review your recent stay with us. We're very happy to hear that you enjoyed our wonderfully friendly and helpful staff and that you found the accommodations clean and comfortable. As we state in all of our marketing materials, we do have a small therapy pool but do share an indoor and outdoor pool with our sister property next door. We hope you DO stay with us again in the near future!

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Reviews (897)
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460 - 466 of 897 reviews

Reviewed 24 June 2014

This was probably the best experience we've had with a Best Western. The property was well maintained, the room and beds were very comfortable, and the rate was extremely reasonable compared with other properties in the area. The breakfast that morning was okay, but not one of the better motel breakfasts we've had and the breakfast area was rather small and crowded.

  • Stayed: May 2014, travelled with family
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1  Thank SueBee46530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 28 June 2014

Wow! With over 4,000 Best Westerns world-wide, having you say that our property has been your best experience is a true testament to the time, energy, and talent that we put into making every single one of our guests have the very best experience possible. Thank you so much for sharing your positive experience with us and with others. We continue to work on refining our breakfast spread and I'm hopeful that you gave our on-site staff more specific examples of what might make you more satisfied in this area. It's our intent to continually build on the product and amenities that we have to offer to our guests!

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Reviewed 22 June 2014

Truly one of the nicest hotels I have ever experienced! The front desk staff member, "Skylar" make the reservation and check in a joy!!! I would stay here again just because of how professional, friendly and accommodating he was trying to meet our special needs and requests!!

The accommodations are exemplary and pristine. My family and I were thrilled with the entire experience. I cannot recommend this hotel and staff highly enough!

Sheri Moore

Room Tip: The suite with the extra bedroom was a real treat!!!
  • Stayed: June 2014, travelled with family
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3  Thank Sherim8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 28 June 2014

Wow--thanks for the over-the-top rating and review of your recent stay with us. As you can see, we obviously place the highest value on our guests' experiences and satisfaction. We're so happy to hear that you so thoroughly enjoyed your stay and can't wait to be of service to you again in the future. Until then, safe travels and happy summer!

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Reviewed 18 June 2014

We stayed there with my family while visiting the Cedar Point Amusement Park of course :-) Very conveniently located, this hotel is a nice, clean and cozy base. The receptionist was very helpful, rooms were clean, parking was spacious, breakfast was quite good. Nothing to complain about :-)

  • Stayed: July 2013, travelled with family
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3  Thank Tadeusz Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thank you for taking the time to offer such a complimentary rating and review of your recent stay with us. It's great to hear that you enjoyed your stay, all of our amenities, and our awesome staff. We hope to see you back in the near future!

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Reviewed 17 June 2014

Very friendly staff - Skylar was awesome and made you feel comfortable, the rooms were clean and nicely decorated, the granite in the bathroom was beautiful and even the shampoo and conditioner and soap provided was better than most hotels, and breakfast was great - cheese omelets, pancakes, waffles, cinnamon rolls and other pastries, sausage and biscuits... We are definitely making this our spot for all return trips to Cedar Point!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
4  Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thanks for sharing such an awesome rating and review of your recent stay with us. It's great to hear when guests appreciate our intense attention to detail and when they truly enjoy all of the amenities we have to offer. It makes all that we do very worthwhile.

We're so happy to hear that we've made loyal repeat guests out of you and can't wait to be of service to you in the future. Until then, safe travels!!

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Reviewed 17 June 2014

our experience was wonderful !!! we booked with your place first time. The blonde girl at the front desk was so nice. we brought friends and assumed they could just get a room . omg bike week it was. there were no rooms all around . she took the time recommended breakfast there in hotel and explained we could drink and eat next door Baci? we did go loved it. but she called for our friends and knew someone at a nearby place and worked out a stay close by for the price 0f your place . i tell everyone next year best western and we are looking at five rooms next year.or more. thankyou

Room Tip: book in advance never assume there are going to be openings
  • Stayed: June 2014, travelled with friends
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3  Thank sherry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thank you for sharing such a wonderful rating and review of your recent stay with us. I'm SUPER excited to hear that our staff was able to help your friends and, of course, that she recommended Baci. Between our hotel, and Baci, you experienced the two top-rated hotel and restaurants on TripAdvisor. You should get a badge for that :)

Thanks for choosing to stay with us and that you for telling us that you'll be back in the future. We can't wait to be of service to you again!

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Reviewed 12 June 2014

We drove to the property at night and were a little surprised at how dark everything was. The interior was also a little too dark. The clerk was okay, but seemed disinterested in our check in process. The room was nice, clean, but overall average. Probably would stay somewhere else if in the area again. We also had a fall in the shower/tub, but little to no response from the manager when we informed him.

  • Stayed: May 2014, travelled as a couple
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1  Thank Loper64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this reviewResponded 21 June 2014

Thanks for taking the time to rate and review your recent stay with us. As we are the #1 rated Sandusky property on TripAdvisor, I'm a bit surprised to hear the word, "average" in your review--as we're obviously shooting for much higher than average. We will certainly have a discussion with out staff about projecting a bit more enthusiasm when dealing with ALL of our guests, no matter the time or day. Thank you for bringing this to our attention and we hope you'll reconsider and give us another chance to prove our commitment to continuous quality improvement in the future.

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Additional Information about Best Western Plus Sandusky Hotel & Suites

Address: 6011 Milan Rd., Sandusky, OH 44870-5869 (Formerly BEST WESTERN PLUS Sandusky Hotel & Suites)
Phone Number:
Region: United States > Ohio > Sandusky
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
Price Range: £75 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel Sandusky
Best Western Sandusky Hotel And Suites
Comfort Suites Sandusky
Sandusky Comfort Suites
Best Western Plus Sandusky Hotel & Suites Ohio

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