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“Best value near cedar point”

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Best Western Plus Sandusky Hotel & Suites
Ranked #4 of 35 Hotels in Sandusky
Certificate of Excellence
Toronto, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Best value near cedar point”
Reviewed 29 June 2014

We stayed at the best western for two nights while we visited cedar point. We arrived at the hotel very late the first night around 1:00 am. Our check in was quick and easy so we could get to bed to be up to go to cedar point.

We had the complimentary breakfast and it was great had yogurt, fruit, eggs, sausage, bagels, cereal, cinnamon buns, buns and breakfast gravy and of course coffe/tea/juice

The hotel is about 15 minutes from cedar point and is close to a grocery store and a number of good restaurants like longhorns, chillis, sonic, Olive Garden, outback. We liked the variety close to the hotel for lunch and dinner.

The room was large and clean. The bathroom was a good size and our room came with a microwave and a fridge, which was nice to have a couple drinks after the park. The hotel was quite and clean.

We enjoyed our stay at the best western and if we go back to cedar point again, this hotel will be where we stay again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank michysmichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 4 July 2014
Thank you for taking the time to share your awesome experience at our hotel. It's SO wonderful to hear when guests have an amazing experience like you all did. We're grateful that you took the time to let us know--but more importantly, to let other potential guests know why we're the #1 rated property on TripAdvisor for the Sandusky area.

We can't wait to be of service to you and your family again in the future--hopefully, many, many times. Until then, safe travels and happy summer!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
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English first
woodridge,Il., United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 29 June 2014

Breakfast service very poor, Laundry facility poor. Front desk good and helpful. Breakfast area not very clean. I can't believe that this is a PLUS Best Western. Several people complained about the condition that morning. (poor service , cleanliness and availability of some food )

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 4 July 2014
Thank you for taking the time to rate and review your recent stay with us. This is NOT the kind of review we're used to seeing with our property. I'm very sorry that you encountered the problems you noted in your review and I'm hopeful that you took the time to talk with the manager on duty so these issues could be addressed immediately.

As you can see, we're the #1 rated hotel in the Sandusky area on TripAdvisor. I'm hoping that you will treat your experience as an isolated incident and give us the opportunity in the future to prove our commitment to continuous quality improvement. This was definitely the exception and not the rule of our operation. Again, our apologies!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 June 2014 via mobile

We used trip advisor for this trip and tried to stay at the best rated places. We spent a lot of time at Cedar Point before we got to the hotel. The room was nice and the couch sure helped. The breakfast was good, got a little crowded at times. We spent some time at the water park so we didn't use the pool, but did walk over across the parking lot, to see it.

Stayed June 2014, travelled with family
Helpful?
Thank Kim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 4 July 2014
Thanks for staying with us and for offering such a positive rating and review of your stay. We're proud to be the #1 rated hotel in Sandusky on TripAdvisor and glad that you were able to take advantage of all of the amenities we have to offer.

We look forward to being able to be of service to you and your family again should your travels bring you back to Sandusky!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tipp City, Ohio
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2014

All the staff was very friendly and helpful. Our room was clean and it was really nice to have a couch and a refrid. in our room. You must walk next door to another hotel and use their pool. Traveled with my 2 grandchildren and we didn't mind walking next door. The kids enjoyed the pool. We visited Cedar Point and it was very easy to get to the park. The breakfast was nice in the morning before going to the park. There was enough variety with pancakes, sausage gravy and biscuits, cereal, toast, muffins, etc. We had a wonderful stay! Would stay there again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOONgirl56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 4 July 2014
Thank you for the awesome rating and review of your recent stay with us. It's gratifying to hear when our guests have such a positive experience with us--but of course, this is what we strive for with each and every one of our patrons.

It's great to hear that your room was comfortable and that you enjoyed the breakfast and all of the amenities that our hotel (and sister hotel next door) have to offer. We're grateful that you chose to stay with us and THRILLED to hear that you'll be back again in the future. Until then, safe travels!
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Sandusky, United States
1 review
Reviewed 27 June 2014

For the price I paid, I expected a lot more. The breakfast offered was nothing I would eat and looked like fast food...The pool was a walk across a parking lot to the hotel next door...really? I would not stay at this hotel again...nothing offered for the high rates. There were two clothes washers that worked...and there were two clothes dryers...only one worked...Out Of Order. With those rates, I would think they would fix the thing asap.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Wolfgang Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 28 June 2014
Thank you for taking time to rate and review your stay with us. I am sorry that you experienced problems during your stay with one of the dryers--that situation has been resolved. We do offer a small therapy pool on our property and also share an amazing indoor and outdoor pool with our sister property next door. We are continuing to improve our breakfast offerings and are always interested in what would make people more satisfied. I'm hoping that you were more specific with our on-site staff so they could make note of your suggestions.

As you are probably aware, in the travel, tourism, and hospitality industry, rates are dictated by supply and demand. During the summer months when our area is VERY busy, the rates are obviously higher. We hope you choose to stay with us again in the future so that we can prove our commitment to continuous quality improvement--and so you will have a better understanding of why we've consistently been ranked the #1 hotel in Sandusky on TripAdvisor. This is something we're very proud of but never take for granted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo Grove, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

Be aware there is only a spa pool on site. You have to walk across a parking lot to the hotel next door to have access to swimming. The spa pool only had one strong jet in it. The others were pretty useless. It is also in the basement of the building which is a bit isolated. The room of the hotel was clean and staff extremely friendly and helpful. I would stay here again if I didn't care about going swimming.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 28 June 2014
Thank you for taking the time to rate and review your recent stay with us. We're very happy to hear that you enjoyed our wonderfully friendly and helpful staff and that you found the accommodations clean and comfortable. As we state in all of our marketing materials, we do have a small therapy pool but do share an indoor and outdoor pool with our sister property next door. We hope you DO stay with us again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GRANGER
Level Contributor
120 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 June 2014

This was probably the best experience we've had with a Best Western. The property was well maintained, the room and beds were very comfortable, and the rate was extremely reasonable compared with other properties in the area. The breakfast that morning was okay, but not one of the better motel breakfasts we've had and the breakfast area was rather small and crowded.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SueBee46530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 28 June 2014
Wow! With over 4,000 Best Westerns world-wide, having you say that our property has been your best experience is a true testament to the time, energy, and talent that we put into making every single one of our guests have the very best experience possible. Thank you so much for sharing your positive experience with us and with others. We continue to work on refining our breakfast spread and I'm hopeful that you gave our on-site staff more specific examples of what might make you more satisfied in this area. It's our intent to continually build on the product and amenities that we have to offer to our guests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sandusky Hotel & Suites

Property: Best Western Plus Sandusky Hotel & Suites
Address: 6011 Milan Rd., Sandusky, OH 44870-5869 (Formerly BEST WESTERN PLUS Sandusky Hotel & Suites)
Phone Number:
Region: United States > Ohio > Sandusky
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel Sandusky
Best Western Sandusky Hotel And Suites
Comfort Suites Sandusky
Sandusky Comfort Suites
Best Western Plus Sandusky Hotel & Suites Ohio

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