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“Roomy Stay”

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Best Western Plus Sandusky Hotel & Suites
Ranked #5 of 35 Hotels in Sandusky
Certificate of Excellence
Homer City, Pennsylvania
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Roomy Stay”
Reviewed 15 July 2014

We stayed in a suite with three double beds. The added room gave us more space and privacy...perfect when you're traveling with lots of family. Breakfast is the usual; but the automatic pancake maker is unusual and worth trying. We enjoyed playing mini-golf at Goofy Golf; although they have much more to offer. Our favorite place to eat is Manny's Sports Tavern...just within walking distance...be sure to try the homemade french fries.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank FunTimeTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 19 July 2014
Thanks for taking the time to rate and review your recent stay with us. We're glad we could offer your a five-star stay and hope to see you back again in the future!
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877 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Minneapolis, Minnesota
Level 6 Contributor
121 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 July 2014

We stayed here for 4 days during Ohio Bike Week. It is quite close to the Harley dealer, which worked out well since so many events were there. I picked this hotel based on previous reviews and also because some of the other hotels in the area had bed bug reports in the past -- this hotel had none.

The interior of the hotel was nice. The room was clean and had a fridge and microwave. The bed was comfortable. The toiletries were well stocked.

We did have a problem where our door lock quit working due to a bad battery. A hotel employee, Art, moved us to another room - an upgrade with a Jacuzzi - and helped us move our items, including stuff that we had in the fridge. He could not have done more to resolve this problem. He also found a tool that I needed to fix a bad luggage pull on my bag. Everyone working the front desk was helpful and pleasant.

I found the breakfast items to be fine and well stocked. They did let the breakfast run a bit late, which was wonderful for us. The breakfast area was kept clean.

It appears that they are working on fixing a few outside items -- the landscaping, etc., was being worked on while we were there. They let the motorcycles be parked right by the front door under cover, which was great since it did rain.

We really enjoyed our stay there and thought the staff went out of their way to be helpful. I would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Minneapolis_MNLegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 19 July 2014
We're THRILLED to hear that you would stay with us again in the future if give the opportunity. That's the best advertisement any hotel could ever hope for. So--thank you for sharing your positive experience with us--and with the entire world :) We appreciate your staying with us and are glad that we could resolve the incident with the door lock as quickly and efficiently as possible. It's our aim to have every guest feel as thought they received both luxury and value when staying with us. Sounds in your case like we hit the mark!
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1 review
Reviewed 14 July 2014

The hotel and staff where very nice. They allowed us to check in early which saved me a huge hassle. We planned this trip to visit Cedar Point it is a quick 10 min away. I will be using this hotel in the future.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 451margaretd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 19 July 2014
Thank you for taking the time to rate and review your recent stay with us. We're super-excited to hear that you enjoyed your interaction with our amazing staff and that we were able to accommodate an early check in for you. We also grateful to hear of your loyalty and the fact that you'll be staying with us again in the future. Until then, safe travels and happy summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

Perfect location to visit all attractions, friendly and attentive staff. We love staying here! The rooms are quite, clean and comfortable...we sleep better here than even at home! Don't forget to try the restaurant next door Baci, delicious!

Room Tip: Top floors
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Morksters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 13 July 2014
Thank you, very much, for the wonderful rating and review--not only of your stay with us, but also of our #1 rated restaurant, Baci, next door! We're glad that you had positive interactions with our amazing staff and that you enjoyed the cleanliness, comfort, and quality of our rooms and of our property.

Thanks for choosing to stay with us. We hope to see you again soon in the future!
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Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2014 via mobile

Easy on off highway, close to tons of shopping and resteraunts. Clean comfy rooms, great staff and the hotel next door was great for the kids to use the outdoor pool (same owners) Breakfast was of the norm. This is one of my favorite hotels. We will be back!

Stayed June 2014, travelled with family
Helpful?
1 Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 13 July 2014
Thank for the wonderful rating and review of your recent stay with us. It's great to hear that you enjoyed your time with us and that you appreciated our central and convenient location. It's really great to hear that we're one of your favorite hotels--that means the world to us and shows us that we're on the right track.

Thank you for your loyalty. We hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2014

Our stay at the Best Western was very comfortable. The rooms were nice and clean. The staff was extremely friendly and helpful. The hotel does not offer much but there is a lot to do right down the road from them. Would stay here again if in the area.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 13 July 2014
Thank you for taking the time to offer a five-star rating and review of your recent stay with us. We're happy to hear that you enjoyed your stay and that our staff was friendly and attentive to your needs. We hope, if you're in the area again in the future, you'll choose to be our guest again. We certainly appreciate your loyalty and would love to be of service to you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 4 Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 July 2014 via mobile

Stayed here with two kids and my wife. The beds were a bit uncomfortable and the pillows were awful. The therapy pool was nice but very small. Good for very young kids only. There are tons of jagged edges all over the surface of it though. Breakfast ends very early for no real reason. Nothing terrible about it really but we will try another hotel next time.

Stayed July 2014
Helpful?
Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZPaulReynolds, Guest Relations Manager at Best Western Plus Sandusky Hotel & Suites, responded to this review, 13 July 2014
Thank you for taking the time to rate and review your recent stay with us. Although mostly a positive review, I am disappointed to hear that we didn't exceed your expectations--as that is our goal with every one of our guests. Our guests are told upon check-in what time our breakfast hours are and have actually been set as a result of the times the majority of our guests have told us work for them. I am also surprised to hear that you found the beds to be less than luxurious or comfortable as that is something that we get compliments on from many of our guests. However, we also realize that firmness/softness of a mattress is often times a personal preference and obviously, 100% of the people are not all going to agree.

At any rate, thank you for giving us the opportunity to be of service to you. It would be our pleasure to do so again in the future should you decide to give us another try!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sandusky Hotel & Suites

Property: Best Western Plus Sandusky Hotel & Suites
Address: 6011 Milan Rd., Sandusky, OH 44870-5869 (Formerly BEST WESTERN PLUS Sandusky Hotel & Suites)
Phone Number:
Region: United States > Ohio > Sandusky
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel Sandusky
Best Western Sandusky Hotel And Suites
Comfort Suites Sandusky
Sandusky Comfort Suites
Best Western Plus Sandusky Hotel & Suites Ohio

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