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“Not the best, but fine”

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Sonesta ES Suites Cincinnati
Ranked #3 of 17 Hotels in Sharonville
Certificate of Excellence
River Forest, Illinois, United States
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not the best, but fine”
Reviewed 14 October 2013

This property is a little worn and in an industrial area, but it is still a Homewood. If you want the extra roominess, kitchen convenience, full breakfast, etc., this property is fine. It was clean and the staff was friendly. Northside location was what we wanted, but it is an easy trip downtown.

Room Tip: Some rooms have a fireplace.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 reviews from our community

Traveller rating
    180
    81
    38
    16
    11
See reviews for
131
45
10
112
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Northville, MI, United States
1 review
Reviewed 14 October 2013

This Homewood Suites is a definite dissappoint. It is outdated and in desparate need of a renovation. Leaking ceilings, missing screens and windows sealed with tape. The staff were very courteous and pleasant. They did what they could to make stay pleasant. Need to adopt no smoking policy for entire hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Curt F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensburg, United States
1 review
Reviewed 14 October 2013

I was very pleased with all aspects of my visit. The hotel was clean and amenities were great. The staff was very friendly and helpful. The internet was fast and the food/drink was quality for being complimentary. I would definitely stay here again. Great job!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, OH, United States
1 review
Reviewed 10 October 2013

There were several issues we had (Dirty Towels, bugs, Poor Housekeeping service, inconsiderate Breakfast staff, door keys not working right. I like Homewood Suites and would stay with them again, but this hotel on this visit was very disappointing.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve F, General Manager at Sonesta ES Suites Cincinnati, responded to this review, 21 October 2013
I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action.

I would very much like the opportunity to personally apologize for the inconveniences that you went through during your stay. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed creating a memorable experience for you. Should you desire to further discuss your visit, please feel free to contact me. I would love the opportunity to earn your business and have you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, United States
1 review
Reviewed 7 October 2013

My company has been using Homewood Suites in Sharonville for the past 6 years while conducting business in the area. Management and staff have always been extremely accommodating and professional. We would not consider any other hotel wile doing business in the Cincinnati area.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jose E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2013

This hotel is a great value. I've travel across the US, Europe and Japan and this hotel is one of the best values I ever run accross. The hotel was very clean, neat and organized. The staff was friendly and helpful.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank michael f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharonville, United States
1 review
Reviewed 4 October 2013

Did not know about the 100% satisfaction guarantee and let my issues slide like so many other people did before me. The third floor was way too hot and smelled of old smoking rooms that were never cleaned or ceiling tiles never replaced. Room was clean as well as the facility and the breakfast area.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jay R D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonesta ES Suites Cincinnati

Property: Sonesta ES Suites Cincinnati
Address: 2670 E Kemper Rd, Sharonville, OH 45241-1816 (Formerly Homewood Suites by Hilton Cincinnati)
Phone Number:
Region: United States > Ohio > Sharonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Sharonville
#3 Business Hotel in Sharonville
#4 Romantic Hotel in Sharonville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sonesta ES Suites Cincinnati 3*
Number of rooms: 111
Official Description (provided by the hotel):
Join us for a surprisingly different stay at Sonesta ES Suites Cincinnati. Whether you're here to work or play, our all-suite residence has everything you need-and much more-with casual, relaxed comforts to feel at home. Our location is warm and inviting, with spacious suites, multiple bedrooms and full kitchens to better accommodate couples, families and business travelers. Here you'll find a business center, free Wi-Fi, in-suite work desks and plenty of areas to sit back while staying connected to daily life without a hitch. When choosing a place to stay, think of Sonesta ES Suites Cincinnati, located just north of downtown, with our wide open spaces, wonderfully approachable staff and special offers. Be sure to ask about discounted rates for business travelers and extended-stay guests among others. We look forward to seeing you. ... more   less 
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Also Known As:
Homewood Suites By Hilton Cincinnati Hotel Sharonville
Homewood Suites Sharonville
Homewood Sharonville
Hilton Sharonville
Homewood Suites Cincinnati
Sharonville Homewood Suites
Sharonville Hilton
Sonesta ES Suites Cincinnati Sharonville, Ohio

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