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Quality Inn and Conference Center
Ranked #8 of 14 Hotels in Springfield
Reviewed 29 May 2014

As a long haul trucker,this hotel is awesome it has a restaurant bar pool hot tub,rooms are clean an nice an staff friendly,great hotel.i love staying here.its also close to hwy an there is a good choice of restaurants in walking distance ,the Mexican is awesome ,also the cracker barrel

  • Stayed: March 2014
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Thank lovelaw62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this reviewResponded 30 May 2014

Dear Lovelaw62,

Thank you for your informative post on Trip advisor. We do try to provide the best value and the cleanest accommodations possible.

Again, thank you for taking the time to share your experience and we hope to see you again soon



Lawrence Barr
General Manager

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223 - 229 of 356 reviews

Reviewed 29 May 2014

Nice clean rooms, but the staff was beyond amazing! Robyn at the front desk is the best asset any hotel could ask for. I was warmly welcomed and she had tons of information about the hotel and local businesses.

  • Stayed: May 2014
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Thank Mpmorgan80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this reviewResponded 30 May 2014

Dear Mpmorgan80,

Thank you for taking the time to compliment my staff for doing a great job, your words are greatly appreciated and I will personally thank Robyn for her hard work and excellent customer service.

Thank you again and see you soon!



Lawrence Barr
General Manager

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Reviewed 25 May 2014

Hotel is fine. Pool is nice and the game area is a good diversion. Staff is exceptionally friendly. Room was clean and comfortable. The only issue I have was the tv - it's a 1990s era CRT with 10 channels and pretty lousy signal. Other than that, I'd stay here again.

  • Stayed: May 2014
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1  Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this reviewResponded 27 May 2014

Dear Jonathon H,

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn and Conference Center.

We accommodate many guest every night, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide Q Service, to all guest at reasonable prices. Its only through their eyes that we can accurately assess the quality of our accommodations and services.

Again, we appreciate the kind words and great scores. We're committed to total guest satisfaction, and we look forward to your clients next visit.

In hospitality,


Lawrence Barr
General Manager

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Reviewed 19 May 2014

The place is the pits! Unfortunately we had to stay here since all the other hotels where booked for an antique show. The room was outdated and looked like it was thrown together with thrift store finds. Wallpaper was peeling off the walls. Lights on all night from their conference center. The price was over $134.00 total for one night not to mention the extra $30.00 since it was run with our credit card Really who does that! I will never ever stay in any Quality Inn .
We travel quite a bit and never ever have been charged an extra monies.
Stay at your own risk all I can say is Ewww. Dont expect a comp. breakfast either..

  • Stayed: May 2014, travelled with family
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1  Thank Maura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityManagement001, Manager at Quality Inn and Conference Center, responded to this reviewResponded 21 May 2014

Dear Maura C,

We are very sorry to hear about your experience and will visit with our staff to remedy the situation.

Thank you,

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Reviewed 19 May 2014

I regularly travel to New York from Denver and figured I would give this one a shot. Worst decision I've ever made. I didn't feel safe staying there but I already paid and was too tired to go look for a different hotel. I got a room that was close to the rear entrance but kept my car at the very front afraid that my car was going to get broken into. I understand truck drivers stay there a lot but they really need to upgrade security and rooms. Was very disappointed. Wont ever go back there ever again. Also the room smelt like smoke and mold. The staff I must say were very friendly. Thats the only good thing that came out of going here.

  • Stayed: September 2013, travelled solo
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2  Thank Becca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityManagement001, Manager at Quality Inn and Conference Center, responded to this reviewResponded 19 May 2014

Dear Becca M,

We are very sorry to hear about your experience. We will look into this and make sure all items get resolved.

Thank you,

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Reviewed 13 May 2014

This place was a pit. It advertised newly renovated rooms. I guess we didn't have one. Most newly renovated rooms I've been in include upgrading the décor, furniture and adding a flat screen TV. The room opened out to the huge conference center. They kept the lights on all night, so the light would enter your room. The calking in the bathtub was falling out, and one of two porcelain soap dishes fell in the tub. If it fell on my feet, I'd be pretty sore. They had breakfast in the morning for $4.99. Sausages were $1.25 extra. They had the breakfast in the conference center, and it was hot. They charged me $10 for the dog. We have a small 7lb shi-poo. It cost us $99.51 for this Gem.

Room Tip: Go to another hotel!
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  • Stayed: May 2014, travelled as a couple
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1  Thank Charlie03045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this reviewResponded 15 May 2014

Dear Charlie03045,

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Stephen Kale
General Manager
Quality Inn and Conference Center
937.323.8631 ext. 314

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Reviewed 5 May 2014

Chrystal Massie and Bert DE LA Sánchez have been cleaning my room. They do a good job. They have gone out of their way for me. I really appreciate what they do. They make sure that the room is ready for me when I get back from work.

  • Stayed: May 2014, travelled solo
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Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this reviewResponded 7 May 2014

Dear Edward M,

Thank you for your response. I have passed your compliments along to our Executive Housekeeper, and have shared your positive comments with Chrystal and Berta. I appreciate both you taking the time to let us know how well they treated you, and their dedication to our guests. We look forward to seeing you again the next time you need accommodations in the Springfield area!

Thank you,
Stephen Kale
General Manager

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Additional Information about Quality Inn and Conference Center

Address: 383 E Leffel Ln, Springfield, OH 45505-4746
Phone Number:
Region: United States > Ohio > Springfield
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Springfield
Price Range: £50 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn and Conference Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to the Quality Inn and Conference Center, Springfield, Ohio. This hotel is located in the revitalized corridor of St. Rt. 72 and I-70 at Exit 54. The Quality Inn & Conference Center is close to Dayton International Airport and the closest hotel to Cedarville University and offers special rates for parents and students. We are a host hotel for Wittenberg University, Urbana University, Clark State and nearby Wright State University. The Quality Inn & Conference Center warmly welcomes families for student orientation, parents weekend and homecoming. When in Springfield visit the historic Wescott House, the only Frank Lloyd Wright prairie style house in Ohio. Springfield is one of the largest antique areas in the country with the Antique and Flea Market at the Clark County Fairgrounds just minutes from the hotel. If you love antiques, don't miss this monthly event that has been showcased in Country Living and Country Home. If you love Golf, numerous courses are close by. The fairgrounds hosts one of the largest Cars & Parts Swap Meet in the area and is home to the Champions Center for the largest horse shows in the country. Springfield is home to Competition Accessories, Mid-Ohio Harley-Davidson and Buck Creek State Park for year round family fun. Minutes from Wright Patterson AFB and the historic museum and IMAX theater. At the Quality Inn & Conference Center relax in our large indoor pool and Atrium with family activities. Enjoy dining in the Atrium Cafe for breakfast or dinner and Crazy Joe's Bar for nightly happy hour and weekend entertainment. ... more   less 
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Also Known As:
Quality Hotel Springfield
Holiday Inn Springfield
Springfield Holiday Inn
Quality Inn And Conference Center Springfield, Ohio

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