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“Another nice Holiday Inn Express Stay”

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Holiday Inn Express & Suites Cleveland - Streetsboro
Ranked #4 of 9 Hotels in Streetsboro
Rapid City, South Dakota
Level 4 Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Another nice Holiday Inn Express Stay”
Reviewed 23 May 2012

First stay here, but just as nice as anticipated. Room upgraded from King Standard to King Suite, although not 1 bdrm (platinum elite Priority Club Rewards). Fresh cookies were excellent.
Staff friendly and helpful,

Room Tip: Join Priority Club (best one out there, I believe).
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank DrRuhnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEStreetsboro, General Manager at Holiday Inn Express & Suites Cleveland - Streetsboro, responded to this review, 29 May 2012
DrRuhnow,
Thank you for taking the time to submit a review on TripAdvisor. As a Priority Club member who maintains a Platinum status by staying 50+ room nights every year in IHG hotels, we know you spend a lot of time on the road. Your comments and acknowledgement mean that much more to us. Hope to see you again when you are in Streetsboro.

Sincerely,
Amar Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Troy, Michigan
Level 6 Contributor
107 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 22 May 2012

A pleasant property, that is well maintained and easily accessable from the tollway. Restaurants and fuel close by. An easier exit to get back to the tollway is to use the rear exit to the nearby stoplight. Otherwise the left turn to get out of the driveway is tough. The bathroom sink faucet is too close to the back of the sink to get your hands under easily.

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
Thank sailorjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEStreetsboro, General Manager at Holiday Inn Express & Suites Cleveland - Streetsboro, responded to this review, 23 May 2012
I am glad to hear you enjoyed your stay with us. Thank you for submitting a review of our hotel. We always welcome guest input as it helps us improve. OH-14 does get busy during peak hours and as you stated the back entrance is a good alternative.

Amar Patel
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotch Plains
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2011

Double charged card. It was a stuggle to get them to admit they double charged us. Still didn't fix the double charge on the card and this was in NOV. Still waiting. Check your statement from your credit card. Getting ready to go to the BBB. Giving them until Dec 13 to fix it. Trucks parked next to the hotel running. Slaming doors. Staff can't help with much.

Room Tip: Check your statement from your credit card. Rip off alert. Getting ready to go to the BBB..
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  • Stayed November 2011, travelled with family
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Helpful?
1 Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEStreetsboro, General Manager at Holiday Inn Express & Suites Cleveland - Streetsboro, responded to this review, 13 December 2011
Hello,

I apologize for any inconvenience that you may have been caused during your stay at our property. I also apologize for the duplicate charge to the card on file. These are not normal issues and we take these matters to heart and do everything in our power to resolve them for our current and future guests.

The duplicate charge was due to a technical error with the system. The hotel never denied that there was a duplicate charge. This error has been resolved and the cardholder was contacted as soon as I received the information that a problem was found. I explained what happened and gave her my direct number should there be any questions or concerns. Please feel free to contact me.

I apologize for the inconvenience caused to you by the truck parked outside your room. We made an honest attempt to contact the other guest. Unfortunately the resolution was not what we had hoped. We did offer keys to a different room so you could get some rest and that offer was refused. We also honored your request for a credit to your bill.

Sincerely,
Amar Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toms River, New Jersey
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2011

At the end of a week long road trip, this was the perfect last evening's stop. It was a large, comfortable, clean room with strong A/C during a heat wave, a gorgeous flat screen tv, and it was quiet. The only cons I can even think of are that the bathroom was a bit shabbier than the rest of the room (not enough lighting, showerhead was crusted with lime, toilet seat had an issue) but the room was amazing. The breakfast was really nice with a comfortable seating area and friendlt attendant. I had heard Holiday Inn Expresses were nice, and I will definitelty return!

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
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Helpful?
Thank Reiseho72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, MI
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2011

Driving into town, this hotel doesn't look great and I grant you that we were very tired after a long day of driving, but we walked in this place and it even smelled clean in the lobby. The front desk help was very accomodating and friendly. We had a first floor non-smoking room and it was very nicely updated and by far the cleanest hotel room I've seen in a long time. Beds are comfortable with tasetful white bedding, choice of soft or firm pillow, and great comforters. Flat screen TV, updated artwork, marble bathroom. Our standard room had a microwave and fridge, which was unexpected. Pool is small, but clean and pool area is nice with a restroom (clean!) and a workout room looking out on the pool area--nice if you want to watch your kids swim while you work out. There seems to be only one vending machine for the entire hotel, so that is not ideal, but the free and quite yummy cookies in the lobby go pretty far in making up for it. Stayed on a Saturday night and it was very quiet. It's a Holiday Inn, so not huge in extras, but what they have is very nice for a comfortable stay.

Room Tip: ask for an updated first floor room
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  • Stayed April 2011, travelled with family
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Helpful?
Thank dawnwise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 March 2011

We had stayed here 2 years ago and found it clean and comfortable. While the friendly breakfast staff still remain, the carpets have become worn and stained in the hallways. We were put in a room on the 3rd floor and if you do stay at this hotel and are a non-smoker, request that you NOT be placed on this floor. There are smoking rooms and the entire hallway smells of smoke. We requested to be put on a different floor and the change was easily made, but a little disappointed that as a Priority Club member was placed on this floor. The pool was cold and we didn't even attempt to get in. With the variety of hotels at this exit, I think we will skip this one in the future.

  • Stayed March 2011, travelled with family
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Helpful?
Thank FernePa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Illinois
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 January 2011

Two major issues we had:
Crusty stains on the extra blankets they had at the end of the bed. We just threw them on the floor.
Cookie/cracker crumbs all over the place when we opened the pull-out sofa. We replaced the bedding with what was supplied in the closet.

Breakfast the next morning was fine. Very nice lady helping in the breakfast area.

  • Stayed December 2010, travelled with family
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Helpful?
Thank KarlChicago_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Cleveland - Streetsboro

Property: Holiday Inn Express & Suites Cleveland - Streetsboro
Address: 9459 State Route 14, Streetsboro, OH 44241-5225
Phone Number:
Region: United States > Ohio > Streetsboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Streetsboro
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Cleveland - Streetsboro 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Holiday Inn Express Cleveland-Streetsboro, Ohio is the destination hotel for the corporate and leisure traveler. Located at exit 187 off the Ohio Turnpike, our hotel is 32 miles from Cleveland Hopkins Airport and 29 miles from Akron Canton Airport. We are conveniently located to major corporate sectors surrounding the Streetsboro area, including Hitachi Medical, Parker Hannefin, L'Oreal and TCP. We are 10 miles away from Aurora, Mantua, Ravenna, Kent, Twinsburg, Macedonia, Stow, and 8 miles away from Geauga Lake and Wildwater Kingdom. We are also 20 minutes from the Cuyahoga Valley National Park. The Holiday Inn Express in Streetsboro, Ohio is proud to offer complimentary high-speed Internet access in all guest rooms and wireless in all public areas for your convenience. And for our leisure guests, we offer an indoor heated pool . Email or call direct with questions regarding group sales, meeting rooms and special package rates. ... more   less 
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Also Known As:
Holiday Inn Streetsboro
Streetsboro Holiday Inn

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