I booked this hotel for a three day trip to Kent State University for a conference but then just a few days before my trip had to unexpectedly cancel due to a family emergency. I cancelled my reservation 3 days prior to my anticipated arrival. I was able to get my airline tickets refunded BUT NOT THE HOTEL. I was still charged for the full price, even though when I spoke to the manager, Mark, he said they put someone else in my room! So they made double the money!!
I will never stay at a Holiday Inn again. I was very disappointed because its not as if they had to charge me because they didn't use the room because of my cancellation, but because the staff was inflexible and, frankly callous, towards the whole situation. Holiday Inn has just lost a loyal customer. I would rather spend a little more money than go through an ordeal like this ever again.
- Official Description (provided by the hotel):
- The Holiday Inn Express Cleveland-Streetsboro, Ohio is the destination hotel for the corporate and leisure traveler. Located at exit 187 off the Ohio Turnpike, our hotel is 32 miles from Cleveland Hopkins Airport and 29 miles from Akron Canton Airport. We are conveniently located to major corporate sectors surrounding the Streetsboro area, including Hitachi Medical, Parker Hannefin, L'Oreal and TCP. We are 10 miles away from Aurora, Mantua, Ravenna, Kent, Twinsburg, Macedonia, Stow, and 8 miles away from Geauga Lake and Wildwater Kingdom. We are also 20 minutes from the Cuyahoga Valley National Park. The Holiday Inn Express in Streetsboro, Ohio is proud to offer complimentary high-speed Internet access in all guest rooms and wireless in all public areas for your convenience. And for our leisure guests, we offer an indoor heated pool . Email or call direct with questions regarding group sales, meeting rooms and special package rates. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Priceline, Booking.com, TripOnline SA, Traveltool, S.L.U., getaroom.com, HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your Holiday Inn Express & Suites Cleveland - Streetsboro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Streetsboro
- Streetsboro Holiday Inn