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“Exactly as I expected”

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Fairfield Inn & Suites Cleveland Streetsboro
Ranked #5 of 9 Hotels in Streetsboro
Level Contributor
153 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Exactly as I expected”
Reviewed 10 March 2014 via mobile

I have always had good luck with Fairfield Inn and Suites. Some are newer, some are older, but they are usually clean and well maintained. This property was no exception. It was reasonably priced, clean and comfortable. Pretty much all that I require.

Stayed March 2014, travelled on business
Helpful?
Thank NoScreenName1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casffi, General Manager at Fairfield Inn & Suites Cleveland Streetsboro, responded to this review, 12 March 2014
Hello!

I want to take a moment to thank you for taking the time to write a review. I am so happy that you were able to enjoy your stay with us! Please do not hesitate to contact me if you have any future question or concerns.

We hope to see you again soon!
Carrie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Russian first
  • Any
English first
Randolph, NJ
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 January 2014

We stayed last night at the Fairfield Inn and Suites in Streetsboro, OH. The furnishings in the room were old and in need of cleaning. The armchair was so dirty and stained, that I would've liked to have had it removed from the room. We woke up this morning to find that the contour sheet had completely come undone at all four corners. At $99/night, I expected more in the way of amenities. I hate disposable cups, which the room had. The breakfast was ok but not great. I chose the hotel because it was part of the Marriott group, but I was very disappointed. It seemed more like a room that one might've paid $59/night were it not for the Marriott name.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaRandolph_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casffi, General Manager at Fairfield Inn & Suites Cleveland Streetsboro, responded to this review, 8 January 2014
Hello!

Thank you for taking the time to write a review. I want to apologize for the cleanliness issues you experienced during your stay and with the quality of your sheets. If you could provide me details regarding your stay information, room number, etc, I would be happy to resolve this issue. The issues with the cleanliness and the sheets are not a typical experience and I will address it with my housekeeping staff immediately. Once again, I do apologize and if there is anything else I can assist you with, please do not hesitate to contact me at the property.
Sincerely,
Carrie Biery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 January 2014

We needed an overnight convenient to the Ohio Tollway at about this location so, having had good experiences at other Fairfield Inn's, made last minute reservation here. We were very pleased as our room exceeded expectations. Our room was large and fresh-- no worn out issues here; it was clean and had a good bed and linens, had generous furnishings (lots more than one tiny chair and poor reading light), everything worked properly, and happily for us it had lots and lots of wonderful lights (often a downfall at Fairfield Inn properties). It was quiet. Staff was friendly and responsive. nothing to criticize, just straightforward comfort and good rest.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mp s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casffi, General Manager at Fairfield Inn & Suites Cleveland Streetsboro, responded to this review, 23 January 2014
Hello!
My name is Carrie Biery and I am the General Manager of the Fairfield Inn & Suites. I want to take a moment to thank you for filling out a Trip Advisor Review for your recent stay. I am so glad that you enjoyed your stay here! If there is anything else I can assist with please do not hesitate to contact me directly.
All the Best!
Carrie Biery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Grange, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 December 2013

I stayed here with my husband and four kids en route to CT for Thanksgiving. The room was dated, but did have soft towels and linens. The crib came with shampoo, lotion and bath toys. The pool temp was warm and the breakfast had a good selection of items. The service was great. Incredibly friendly front desk and breakfast staff.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jens16CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casffi, General Manager at Fairfield Inn & Suites Cleveland Streetsboro, responded to this review, 5 February 2014
Thank you for taking the time to rate us on Trip Advisor. We are delighted that your stay with us was enjoyable! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. If there is anything we can assist with post checkout, please do not hesitate to contact us directly.
See you soon,
Carrie Biery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gig Harbor, Washington
Level Contributor
309 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 21 September 2013

This was a very simple hotel, if that's all you need. There was free wi-fi and free breakfast. The hotel needs updating beyond a new shower curtain. Just about everything seemed quite old including the wallpaper, fridge, carpeting, and furnishings.

The front desk staff was friendly.

  • Stayed August 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank LJBCOOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casffi, General Manager at Fairfield Inn & Suites Cleveland Streetsboro, responded to this review, 5 February 2014
Thank you for taking the time to rate us on Trip Advisor. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. If there is anything we can assist with post checkout, please do not hesitate to contact us directly.
All the Best!

Carrie Biery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edina, Minnesota
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 August 2013

We stay at Marriott properties often simply because they have a history of delivering what we expect – a clean room at a (usually) reasonable price in a location that is convenient to our route. This stay included helpful staff with an added twist – a list of local restaurants that included both cuisine type and distance. Breakfast was the usual but met our needs. Next time we are on this part of the Ohio Turnpike at stopping time we will stay here. Only complaint is a usual one - noisy air conditioner.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike_Edina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casffi, General Manager at Fairfield Inn & Suites Cleveland Streetsboro, responded to this review, 5 February 2014
Thank you for taking the time to rate us on Trip Advisor. We are delighted that your stay with us was enjoyable! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. If there is anything we can assist with post checkout, please do not hesitate to contact us directly.
See you soon,
Carrie Biery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, Canada
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 9 August 2013

While this was cheaper to book, it certainly was not as nice as the other Fairfield Inn's I have stayed at around Cleveland. It is quite a ways out - and did not have the standard breakfast sandwich options for the microwave that others have. The pool was no where as nice as the Beechwood site. For the same point redemption value I would choose Beechwood.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casffi, General Manager at Fairfield Inn & Suites Cleveland Streetsboro, responded to this review, 5 February 2014
Thank you for taking the time to rate us on Trip Advisor. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
If there is anything we can assist with post checkout, please do not hesitate to contact us directly.
All the Best!
Carrie Biery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Cleveland Streetsboro

Property: Fairfield Inn & Suites Cleveland Streetsboro
Address: 9783 State Route 14, Streetsboro, OH 44241-5210
Region: United States > Ohio > Streetsboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Streetsboro
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland Streetsboro 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Fairfield Inn & Suites in Streetsboro is conveniently located 30 minutes from Cleveland, 20 minutes from Akron and 15 minutes from Kent State University. Situated at Exit 187 of the Ohio Turnpike (I-80) and I-480/ Route 14, we offer easy access to Portage, Summit counties and Northeast Ohio! We offer complimentary hot breakfast, complimentary WIFI in all the guest rooms, a 24/7 Fitness center, and indoor pool and hot tub. At the Fairfield Inn & Suites Streetsboro, you're our #1 priority. We promise you'll be satisfied or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.™ ... more   less 
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Also Known As:
Fairfield Inn Streetsboro
Fairfield Streetsboro
Streetsboro Fairfield Inn

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