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Wingate by Wyndham Streetsboro/Cleveland Southeast
Ranked #2 of 9 Hotels in Streetsboro
New Stanton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Several issues”
Reviewed 5 August 2014

Have stayed here every year for the past 10-12 years, always very good. This time not so much. Only had enough towels for 3, we needed 4(reservation reflected amt of people). Had to ask for another set of towels the first day, thinking they would give us enough for second day. Nope, had to ask again! Didn't have a remote for our TV, had to get one. One would think when it wad cleaned the maid would have realized there wasn't one. Only 1 elevator was working, which caused some issues considering all rooms were full. Called front desks for towels, left ring approx. 20 times, no answer. Hung up and called again, same thing, no answer. Went down to the front desk, no one there. Waited approx 10-15 mins, finally clerk came. Said she was showing their last room to people. Didn't realize it was okay to leave the desk completely unattended for over 20-25 mins. Very disappointed with this stay. Hotel slowly going down hill. May have to start looking elsewhere, which I don't want to do because of the convenience to the Twinsdays festival.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Sylvia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy P, General Manager at Wingate by Wyndham Streetsboro/Cleveland Southeast, responded to this review, 7 November 2014
Thank you for taking the time to review our property. I am sorry your recent stay was unsatisfactory. I appreciate your feedback. We hope you give us the opportunity to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 August 2014 via mobile

Conveniently located to expressway, stores and restaurants. Reasonably priced. The hotel was not very clean - bits of trash in the entry way, elevator that needed to be vacuumed, room itself not clean. The bathtub was narrow and sloping inward, making showering a little awkward. Breakfast was hot, good, with a lot if variety. But once again difficult to find a clean table to eat at. We stayed three days and I would give the same opinion for all three days.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paradisetanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy P, General Manager at Wingate by Wyndham Streetsboro/Cleveland Southeast, responded to this review, 7 November 2014
Thank you for taking the time to review our property on TripAdvisor. I am sorry you were disappointed with our facility. Cleanliness is a top priority for us. I will be sure to address this issue at our next staff meeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wauwatosa, Wisconsin
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2014

We were a little hesitant based on some recent reviews, but we had 4 rooms over a weekend, and were very pleased with cleanliness, amenities, and service. Pool was great. Outside patio was not exactly scenic, but worked perfectly for an impromptu family picnic. Our rooms were larger than average, clean, and everything worked fine. Public areas of the hotel were nice, and the breakfast staff did a great job in keeping everything stocked throughout a very busy Sunday morning breakfast crowd.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Sean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy P, General Manager at Wingate by Wyndham Streetsboro/Cleveland Southeast, responded to this review, 9 September 2014
Wow!!! Thank you for the wonderful review of our property! I am happy you had a pleasant experience at our facility. We enjoyed having you as our guests. We hope you give us the opportunity to serve you in future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Streetsboro
1 review
Reviewed 27 July 2014

Got a good price online through a third party, though I would give it a try. Would visit again for the right price.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy P, General Manager at Wingate by Wyndham Streetsboro/Cleveland Southeast, responded to this review, 9 September 2014
Thank you for taking the time to review our property on TripAdvisor. I am happy you were pleased with our property. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Streetsboro
1 review
Reviewed 22 July 2014

Stayed 2 different nights two weeks apart. Found carpets in the hallway, elevator, dining area and foyer needed vacuuming, looked like it had not been vacuumed in a couple of days. Shower head broken, could not take a shower, told front desk , they said, sorry take it up with the manager in the morning. Refrigerator did not work. would not stay here again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy P, General Manager at Wingate by Wyndham Streetsboro/Cleveland Southeast, responded to this review, 9 September 2014
Thank you for your review. I am sorry you were disappointed with your stay. I would like to apologize for the condition of the public areas. We take the issue of cleanliness very seriously. I would also for the problems you encountered with your guest room. I will be sure to address the issues at our next staff meeting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wingate by Wyndham Streetsboro/Cleveland Southeast

Property: Wingate by Wyndham Streetsboro/Cleveland Southeast
Address: 9705 State Route 14, Streetsboro, OH 44241-5219
Phone Number:
Region: United States > Ohio > Streetsboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Streetsboro
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Wingate by Wyndham Streetsboro/Cleveland Southeast 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Wingate By Wyndham Streetsboro Hotel Streetsboro
Wingate Hotel Streetsboro
Wingate Cleveland East

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