Have stayed here every year for the past 10-12 years, always very good. This time not so much. Only had enough towels for 3, we needed 4(reservation reflected amt of people). Had to ask for another set of towels the first day, thinking they would give us enough for second day. Nope, had to ask again! Didn't have a remote for our TV, had to get one. One would think when it wad cleaned the maid would have realized there wasn't one. Only 1 elevator was working, which caused some issues considering all rooms were full. Called front desks for towels, left ring approx. 20 times, no answer. Hung up and called again, same thing, no answer. Went down to the front desk, no one there. Waited approx 10-15 mins, finally clerk came. Said she was showing their last room to people. Didn't realize it was okay to leave the desk completely unattended for over 20-25 mins. Very disappointed with this stay. Hotel slowly going down hill. May have to start looking elsewhere, which I don't want to do because of the convenience to the Twinsdays festival.
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- Also Known As:
- Wingate By Wyndham Streetsboro Hotel Streetsboro
- Wingate Hotel Streetsboro
- Wingate Cleveland East