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“Nice and clean although older”

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Radisson at The University of Toledo
Ranked #2 of 17 Hotels in Toledo
Cincinnati, Ohio
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice and clean although older”
5 of 5 bubbles Reviewed 5 April 2012

This is the first time I've stayed at the Toledo Hilton but I'm expecting it will be my home away from home for a while. I found the rooms very clean and updated. You can tell that the building is an older building (I don't remember the last time I've seen wood doors in a hotel!) but the facility appears to have been updated. There is access to a small exercise room, a pool and a hot tub and there is free access to the adjacent very large health club. The restaurant/bar was nice and there is an all you can eat buffet available in the morning (and I've been told at lunch as well). It's a nice, quiet area and I'm looking forward to returning! The staff are some very friendly people and I already feel at home here...The steak in the restaurant is much better than I would expect from a hotel...it was a pleasant surprise1

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eileen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadabrandon, Manager at Radisson at The University of Toledo, responded to this review, 7 April 2012
Thank you so very much for leaving us a review, good or bad. Each review gives us a chance to critique what we do well, and gives us an opprotunity to fix those very rare occasions when we may not totally statisfy our guests.
We are very excited about hosting you for the duration of your time in Toledo. We take great pride in our facility and it shows! From the staff in the restaurant to the our wonderful housekeeping staff, you see nothing but pride and a willingness to exceed our guests level of excellence. Please let us know if we can ever be of assistance to you in the future.
Thanks again,
The Staff and Management
The Hilton Toledo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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572 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Houston
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 26 March 2012

I have several business trips back to Toledo. Last time, I stayed in this hotel on December 2011. I don’t have any problem. When I’m coming back this time, I have a bad experience. There are bed bugs in my room.
I’m so tired after my trip. Check in around 10PM and I immediately go to bed. When I woke up on the morning, I found out that I have beg bug bites on my arm and my back. I called the front desk and let them know that there are bed bugs in my room. The front desk manager’s response, ‘They asked the company Terminix to check the room and there is no problem in that room”. I have to change another hotel.

I still have red marks on my arm and my back. I’m still ITCHING.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PBRHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadabrandon, Front Office Manager at Radisson at The University of Toledo, responded to this review, 31 March 2012
Thank you for taking time out of your busy day to leave your comments about your stay.
Without having a record of who this guest is, it is quite hard to determine the exact incident.
Because of the very rare nature of this type of probelm at this property, I can only assume that this case refers to early March 2012.
At that point in time the room was inspected by Terminex and no bugs were located on both inspections including the inspection while the guest was in house and after the guest had departed. This guest was contacted and notified of the outcome of the investigation by Terminex.

Thank you once again. If you should have any questions, please feel free to contact me directly.
Brandon West
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Finland
Level Contributor
149 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

Checkin was fast and friendly. As always, had requested a quite room which I was given.

Got room at top floor which was both spacious and in good condition.

Tried the Managers Reception which is from 05.30 to 07.00. One free beer or wine + plus fingerfood. This was nice, but not as fantastic as someone else has written in another review.

WIFI was free but a bit slow.

Tried the pool in the morning which was great. Nice warm water and not crowded.

Breakfast was great with eggs cooked to order. Noted the breakfast room was rather small compared to the number of rooms of this hotel. However, at the time I went there it was plenty of room and got my eggs within reasonable time.

All in all a good stay and I would probably go here again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MustaPekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Lyon, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 7 February 2012

horrible night!!! Refused to give my family extra towels, the rooms were dirty, elevator was broken. The hotel restraunt was dirty too and the food was terrible.
the front desk charged our credit card several times and fraudulent charges appeared also. Never stay here

  • Stayed May 2011, travelled with family
    • Value
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    • Service
Helpful?
3 Thank Tracie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

I travel weekly for work and love staying at this property. The employees of this hotel are AMAZING, as they always go above and beyond for their guests! As a HHDiamond member, I am appreciative of the added perks the hotel offers to show their appreciation of guest loyalty.

The manager's reception in the evening is the best I've experienced at any Hilton property. The restaurant serves delicious offerings for breakfast, lunch and dinner. If you dine at the 31Hundred for dinner, I highly recommend the sea bass - delicious! As someone who is heavily into fitness, the affiliation with the YMCA is my second determinant of choosing this property.

In short, it's the best hotel in Toledo!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gregory D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 December 2011

Service is great. Location is on the University campus, so I feel more secure. But the fitness center is too small. There is no weight station to work out. Overall, it is good hotel.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PBRHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overland Park, Kansas
Level Contributor
690 reviews
315 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
4 of 5 bubbles Reviewed 28 November 2011

I have stayed here several times and really do not understand the issues discussed below. The check in was quick and efficient, the rooms are clean, hallways are quiet. The hotel is in a good location and is a good option in Toledo.

Stayed November 2011, travelled on business
Helpful?
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson at The University of Toledo

Property: Radisson at The University of Toledo
Address: 3100 Glendale Avenue, Toledo, OH 43614 (Formerly Hilton Toledo)
Phone Number:
Region: United States > Ohio > Toledo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Toledo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Radisson at The University of Toledo 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
Contemporary Suburban Hotel located at The University of Toledo Medical Center/Health Science Campus. Hotel amenities include complimentary high-speed wireless Internet access throughout the hotel, a fitness center, direct access to The Morse Wellness Center, an indoor pool and whirlpool, a 24-hour business center, and 14,000 square feet of flexible meeting and event space. The hotel offers a variety of room types from king guestrooms, to junior and presidential suites. Onsite dining at 31Hundred offers modern American cuisine, created with fresh regional ingredients, serving breakfast, lunch and dinner. The hotel is conveniently located in the center of Toledo’s metropolitan area and 11 miles from Toledo Express Airport. Nearby is the Seagate Convention Center, Toledo Zoo, Fifth Third Field – Mud Hens Stadium, Owens Community College, Toledo Botanical Gardens and Levis Commons Town Center. ... more   less 
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Also Known As:
Hilton Toledo Hotel Toledo
Hilton Hotel Toledo
Toledo Hilton Hotel
Radisson At The University Of Toledo Ohio

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