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“Snowdrop weekend” 5 of 5 bubbles
Review of BEST WESTERN Dorset Oborne the Grange Hotel

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BEST WESTERN Dorset Oborne the Grange Hotel
Ranked #1 of 1 Hotels in Oborne
Certificate of Excellence
Exeter, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Snowdrop weekend”
5 of 5 bubbles Reviewed 28 February 2014

We visited for the Shaftsbury Snowdrop Festival and had stayed before. The hotel is friendly and welcoming. The room we had on the ground floor was large and spacious. The staff are all friendly and helpful and the location is just outside Sherborne but with a rural feel. The owners pay great attention to all the small details that make a stay worthwhile and the food from breakfast to dinner is consistently excellent.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank p_a_collier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGrangeatOborne, Manager at BEST WESTERN Dorset Oborne the Grange Hotel, responded to this review, 1 March 2014
Dear Mr. Collier,

Thank you for taking the time to post a review. I had not heard of the Shaftesbury Snowdrop festival before, but Googled it after reading your review; thanks for the tip!

We look forward to welcoming you back in another occasion.

Kind regards,

Jon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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494 reviews from our community

Traveller rating
    376
    91
    24
    3
    0
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90
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65
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Plymouth, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 February 2014

liked everything about the hotel, lovely room, very good food and nice staff. Free parking and Wi Fi always a bonus! Will be returning to see the lovely garden in its full glory in the summer .Surprised to have read review from people who stayed in room 1, which was next to the room we stayed in, as on arrival the room was very warm( we had to turn heating down) and we left the radiator off in the bathroom during our stay.

Room Tip: we stayed in room 2 on the ground floor which was perfect. Nice sitting area with settee.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank reg724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGrangeatOborne, Manager at BEST WESTERN Dorset Oborne the Grange Hotel, responded to this review, 26 February 2014
Dear Reg724,

Many thanks for posting a review about The Grange, I am very glad that you enjoyed your stay, we look forward to welcoming you back when it is a little sunnier and a lot drier!

Kind regards,
Jon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London England
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 20 February 2014

Arrived on Sunday 16th February 2014 having booked Bed and Breakfast for £119 as a treat for my mother. I had high expectations based on the reviews I'd read and local knowledge but as it transpired it represented poor value for money. Sunday lunch however was good: Roast Beef and Yorkshire Pudding with a good selection of vegetables. We particularly liked the red cabbage with star anise. Shared a delicious trio of desserts and looked forward to a lazy afternoon with the news papers. By late afternoon the lounge area had begun to cool down so we decided to head for our room, a twin room on the ground floor. Room one is very spacious with a good hospitality tray and a large wet room. It overlooks the front courtyard. The bedroom was cold so we asked for the heating to be turned up which it was. The absence of radiators indicated underfloor heating but as the bedroom got warmer the bathroom remained stubbornly cold. We switched on the towel rail- hoping that the underfloor heating would eventually kick in and the bathroom warm up. It didn't. As a room with two external walls it remained cold and uninviting. I'm glad I'd packed my slippers. The lack of heating in the bathroom was reported to reception in the morning - who said there was nothing they could do but promised that I would be contacted on Tuesday by one of the Managers. I'm still waiting for that elusive phone call. We had a very enjoyable - but much earlier breakfast than planned- of home made granola followed by a perfectly cooked poached egg with mushrooms and tomato on toast.
On the strength of the food and the good service we received from staff in the restaurant, we are returning in June to celebrate my mother's 80th birthday. Would I book another overnight stay? No. Would I recommend the hotel accommodation? No.
But I do recommend the food and the good service we received from the restaurant staff.

  • Stayed February 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WorkerBee073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGrangeatOborne, Manager at BEST WESTERN Dorset Oborne the Grange Hotel, responded to this review, 26 February 2014
Thank you for your review of the hotel. I am very sorry that there was a problem with the heating in the bathroom of the bedroom that you occupied. As I explained to you when we spoke on the telephone, the bedroom and bathroom are both heated with under-floor heating; there is a thermostat in the bedroom that can be adjusted. Although you spoke to our reception manager on Sunday and the thermostat was adjusted it was evidently not altered sufficiently to affect the bathroom. As no further comment was made we assumed that the matter had been rectified. There have been no problems with the heating in the bedroom and bathroom in the past but as that particular room can also be adapted for the use of disabled persons I am grateful that you have brought the matter to our attention. The heating now seems to be working efficiently.
I am very glad that you were pleased with the other aspects of your stay at The Grange and we look forward to welcoming you back to The Grange in June.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

Wonderful friendly hotel. Arrived late, 15 mins after last orders for dinner and chef agreed to take our order. So good, we had dinner there on the following evening. Lovely breakfasts, very friendly staff. Large room with en-suite shower room, very clean. Only downside was that the mattress was a spring type and we are used to foam so found it very bouncy! Very quiet, country location.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 January 2014 via mobile

What can I say about the grange from start to finish fantastic customer service nothing was ever to much trouble.
Arrived early to book in but that wasn't an issue more then helpful took my case to the room and even made sure I had a table book for the evening meal.
The room was clean and added extra was a very nice touch and good to see that a small place like this still has them.
Evening meal was lovely and not rushed the over all very relaxing and inviting
Whilst I was relaxing in bed a lovely card came under the door wishing me a good night and weather for tomorrow.
Breakfast was lovely freshly made to order and the dining room was clean but busy
Over all stay brilliant will not hesitate in staying here again for business or personal
Well done to management and staff at the grange

Stayed January 2014, travelled on business
Helpful?
Thank Susan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 12 January 2014 via mobile

We went to The Grange for the weekend to celebrate our friends birthday and chose this as it was a Best Western and had read the previous good reviews.
What can I say it exceeded our high expectations in all ways.
We were checked in promptly and went straight to our room that was spotless and welcoming. The evening was superb as we had drinks in the bar by the log fire giving such a warm and pleasant atmosphere. We were greeted by the Manager and then taken to our table where we had the most devine 3 course meal which was from a varied menu and cooked to perfection.
The following morning we had a breakfast served and cooked to order in the restaurant that overlooks well kept and lovely gardens.
Unfortunately we only stayed one night but I am sure well visit in the not too distant future.
Thank you to all the staff and management that made a memorable weekend.

Stayed January 2014, travelled with friends
Helpful?
2 Thank Dean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnborough, Hampshire
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 31 December 2013

If you choose to take a break in Dorset, The Grange at Oborne is a great choice. We found the staff gracious, our room clean and nicely appointed with great views over the surrounding countryside and the overall ambience welcoming.

We enjoyed our breakfasts and our evening meal was great. Relaxing in the lounge after dinner was lovely with the log burning fire and cosy setting. There are some nice walks (we chose a circular walk) to do from the property and a visit to Sherborne is a must.

Highly recommended!

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Oceanangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Dorset Oborne the Grange Hotel

Property: BEST WESTERN Dorset Oborne the Grange Hotel
Address: Oborne, Sherborne DT9 4LA, England
Region: United Kingdom > England > Dorset > Sherborne > Oborne
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Oborne
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Dorset Oborne the Grange Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
The Grange at Oborne is a luxury country house hotel with eighteen bedrooms and an award-winning restaurant overlooking the floodlit gardens. Our quiet rural setting at the edge of the village is the reason why many of our guests return year after year to enjoy the peace and tranquillity that the hotel has to offer. It is a place to unwind, relax and regenerate. Family-owned and run, The Grange prides itself on its friendly staff. The Grange won Dorset Tourism's 'Best Small Hotel' in 2015. ... more   less 
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Also Known As:
The Grange At Oborne Hotel Sherborne
Grange At Oborne Sherborne

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