The experience at this Holiday Inn Express was positive, and the price (especially with our corporate discount) was very reasonable. Obviously, the relationship between the experience and price results in a great value.
Starting with the noteworthy positive elements, the property is new, and everything is in reasonably good working condition. The housekeeping team does a good job. Everything is better than clean. The room is comfortable, particularly the king-size bed which had pillows of a couple different firmness levels. The food on the breakfast buffet was incredibly good, featuring fresh cinnamon rolls, hot foods, yogurt, fruit, and an assortment of juices, milk, and coffee. As a member of the Priority Club Rewards program (which is free to join), the hotel offers an assortment of snacks, plus a bottle of water, at check-in. The hotel is conveniently located near the freeway, shopping and dining.
There are a few areas for which attention is needed, some of which are repair items, and some of which are employee training items. First of all, the desk in my guest room was desperately in need of repair. It felt as if I could have broken it to bits by giving it a good “shake.” This could be repaired in about 4 minutes with a couple hand tools, so I’m not sure why the guest needs to bring it to their attention. Several items in the breakfast buffet area were either inoperative (such as the pancake machine) or empty (including most of the coffee carafes). This takes very little time to make right, and it would make a big difference in the experience. Then there are odd things that just should not be seen. For example, when I opened the door to my room, all of the dresser and nightstand drawers were hanging open. It looked as if the room had been robbed; apparently this is an oddity of the housekeeping protocol. Other things included a door that would not latch unless given a good “shove” and a toilet seat that would not remain in the “up” position.
As mentioned previously, the property is nice, and the room was comfortable. The negatives can be easily overcome with a little bit of attention.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Holiday Inn Express Washington Court House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Washington Court House Hotel Washington Court House