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“Nice place to stay, just needs to be cleaned better and have quieter rooms.”

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Staybridge Suites West Chester
Ranked #8 of 15 Hotels in West Chester
Certificate of Excellence
Columbus, Ohio
2 reviews
“Nice place to stay, just needs to be cleaned better and have quieter rooms.”
4 of 5 bubbles Reviewed 5 April 2010

This was a nice hotel with huge rooms. Check in was a breeze. Bathroom wasn't as clean as it could have been. There was a huge stain on wall and looked like it hadn't been cleaned in quite a while. Room noise was pronounced. Could hear guests below and above running in their rooms late at night and could hear them talking and baby crying even though we were next to a mechanical room. Breakfast the next morning was great even though we had to eat in the room because the breakfast area is small. Lots of restaurants close by.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
    100
    54
    8
    4
    3
See reviews for
69
27
8
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Indianapolis
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 March 2010

Our room was a 2 bedroom suite with a queen in one room and two doubles in the other. With our three young children, it was great to have the extra space and the kitchenette. When we first arrived in our room we discovered we were next to a mechanical room and there was an odd hum and vibration. Upon calling down to the front desk, they immediately changed our room and were very apologetic and helpful. The rooms were clean, the hotel was clean and the breakfast was much better than most hotel complementary hotel breaksfasts. The staff was very friendly and we could tell they were working hard. The pool was amazing! It was warm and very enjoyable. although there were a lot of people, we never found the pool too crowded to enjoy. The breakfast area was crowded each morning, but fortunately, we did have a table for our family each day of our stay. I have to say again how hard working and pleasant the hotel staff members were.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndyMomo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 March 2010

This was our first stay in a Staybridge Suite and it was a wonderful experience. We got in on a package deal that included tickets for the Newport Aquarium across the river in Kentucky. The room was very clean and nice. We had a 1 bedroom suite with a living area, kitchenette and 2 queen beds in the bedroom. The free wireless internet worked very well without any problems. The heated indoor pool and hot tub was great as was the hot breakfast with a wide selection to choose from. The only drawbacks were the fact that the hotel has no ice machines since each room has an icemaker in the room's freezer. It didn't do very well making enough ice for the 3 of us. Also, there is limited space to eat during breakfast. Several stood waiting for a seat or took their breakfast back to their rooms. Overall, though, I highly recommend this hotel and will gladly stay there again.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomLee519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midwest USA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 December 2009

I stayed in a 1-bedroom king suite. The room was spacious with a well-equipped kitchen (sink, microwave, full-size refrigerator, toaster oven). Having a toaster oven was nice, but made me worry a bit about it as a fire hazard. 2 TVs -- one in the living area and a second in the bedroom. The bedroom was a separate room with a full wall and a door, and the room had good sound insulation with little or no noise from other rooms. The only negative of the room was that the toilet was leaky and made dripping noises much of the night. The full breakfast was good, and the eating area was well laid out. The only problem was that the buffet area was quite cramped. Overall, a very good stay, and the rates were lower than most hotels in this class.

  • Stayed November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank midwtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
1 review
5 of 5 bubbles Reviewed 23 November 2009

We stayed at this hotel during our family's move to Nashville. For a little less than a night at an Embassy Suites (which I originally wanted to stay at), we got a two bedroom, two bath suite with a living room and full kitchen! It was wonderful to have all that space. Our two kids loved having their own room & bath. Each bedroom as well as the living room had its own TV. The TV in the living room even had a DVD player.

Also, since we were in the middle of a move, we had some of our pets with us (birds and hamsters). The front desk was super friendly, and it was no problem to bring them in with us.

The kids enjoyed the indoor pool, and we all enjoyed the hot tub. The pool area was very clean as was the entire hotel. Breakfast was also included in our rate, but we were so exhausted from moving that we slept in too late! Our beds were really comfy.

The front desk said that their breakfast is a hot breakfast buffet. I had stayed once before at the Staybridge in Columbus and thought the breakfast was really good. They had scrambled eggs and all kinds of things to choose from.

Overall, this was the best stay we have had at a hotel in a long time. The hotel is also in a very nice area with lots of restaurants and stuff around. I would HIGHLY recommend it.

  • Stayed November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobinH118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pyrochick
1 review
4 of 5 bubbles Reviewed 30 October 2009

We had a great time at this hotel. We stayed in a suite which gave us the ability to put our 2 year old son to bed at his usual time and close the bedroom door so that the tv didn't keep him awake. Breakfast was great. The heated indoor pool wasn't all that warm the first time we swam and a king bed would have been nice. Otherwise we had no complaints. The staff were courteous and helpful at all times and the suite met all of our needs.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pyrochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren, MI
Level Contributor
151 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 bubbles Reviewed 26 October 2009

Hotel appears to be newer from the outside and looks quite nice. The lobby is very nice with a fireplace and is quite stylish. At check-in the clerk was very disinterested and not very friendly. The one bedroom suite we were given was clean with two nice flat screen tv's and the wireless internet performed as promised.

Had two annoying problems with the room. First of all there was a loud mechanical noise that occurred almost constantly throughout the night making sleep difficult. I have no idea what this noise was but it was loud and very annoying. The second issue was the toilet which ran on and off all night long.

I do have to commend the staff in the morning hours including the lady running the breakfast area who, despite it being a few minutes beyond the posted breakfast time did prepare me a plate personally and bring it out for me after i asked the counter staff where i could walk to get breakfast outside the hotel.

All in all i was disappointed in the room i was given at this hotel because when you go to a hotel first and foremost they are expected to provide an environment where sleep is encouraged, this hotel did not.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michtraveler1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites West Chester

Property: Staybridge Suites West Chester
Address: 8955 Lakota Dr W, West Chester, OH 45069-4081
Phone Number:
Region: United States > Ohio > Butler County > West Chester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in West Chester
#3 Business Hotel in West Chester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites West Chester 3*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to the Award winning Staybridge Suites Cincinnati-North/West Chester where your special Cincinnati getaway or business trip begins. Our hotel is conveniently located at exit 19, off of I-75, Union Centre Blvd., less than one mile from the I-275 loop. Local businesses include IKEA, Procter & Gamble, GE, General Motors, Contech, Rite Track and the Savannah Center. Our pampered guests love our all suite hotel! They can choose to enjoy spacious studio, 1-bedroom, or 2 bedroom/2 bathroom suites. All suites include fully equipped kitchens with full size refrigerators, stove top, microwave oven and new 32 flat panel LCD TV s with DVD players. All guests at the Staybridge Suites Cincinnati-North/West Chester will enjoy a free hot breakfast buffet every morning,Evening Social Reception Mon thru Wed with hot entrees, specialty salad bars and .50 beer and wine, complimentary high speed internet access, (both wired and wireless) 24hr heated indoor pool, fitness center, and the Pantry convenience store. ... more   less 
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Also Known As:
Staybridge Suites West Chester Hotel West Chester
West Chester Staybridge Suites
Staybridge Suites West Chester Ohio

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