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“great location to shopping, restaurants and off 71 easily”

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Fairfield Inn & Suites Columbus Polaris
Ranked #1 of 3 Hotels in Westerville
Certificate of Excellence
Springfield, Illinois
Level Contributor
153 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“great location to shopping, restaurants and off 71 easily”
5 of 5 bubbles Reviewed 9 July 2014

We stayed overnight for one night. Were traveling to see friends. The room was very clean and nice. We were upgraded to a nicer room with Marriott points. The breakfast in the morning was a normal buffet breakfast with scrambled eggs, boiled eggs, lots of cereal choices, muffins, yogurts, etc. Was nice to have though instead of eating out. I would stay again when in the area.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank eyenurse2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review, 16 July 2014
Hello Eyenurse2,

Thank you for taking the time to give us feedback about our hotel. We strive to provide you with a room that is clean and fresh and I am happy to hear that your room reflected that. Upgrades are one way for us to say "thank you" for being a valued Marriott Rewards member and I am glad we were able to do that for you. We look forward to having you with us during your next visit to Columbus and I am thrilled that we were able to provide you with service that has made you want to return.

Have a great day!
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167 reviews from our community

Traveller rating
    75
    58
    23
    5
    6
See reviews for
64
33
5
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Wauseon, Ohio
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

We were in Columbus for the state Special Olympics games and tried a new Marriott property for us in Columbus. We had a hassle-free check-in and were upgraded to a small king suite which was very nice. The breakfasts have been improved here and they are equally as good as those at a Residence Inn. Olga was the breakfast helper and she did a wonderful job. Eggs, sausage, waffles, fresh fruit, yogurt .... the usual items you get with a good Marriott breakfast. Our room was very clean and we absolutely love the Marriott bedding and pillows. The Polaris location is just off I-71 and close to Costco and the Cabela's store. There are a ton of restaurants in the area ... and we are especially fond of the Jason's Deli at the west end of the Polaris shopping complex. This will be a new "go to" place for us since the entire staff was so nice and friendly.

Room Tip: king suites are very nice .... handicapped rooms are available.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trainfan56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review, 5 July 2014
Dear TrainFan56,

Thank you very much for taking the time to review our hotel and for all of the positive feedback concerning our amenties and staff. We are thrilled that you had a great experience with us and that we were able to meet and exceed your expectations. The kind words concerning Olga, our breakfast attendant, are welcomed with sincere gratitude and we will be sure to share your comments with her. We are very fortunate to have a staff that truly cares about our guests and their experience while staying with us. We hope you had a great time attending the Special Olympics and we look forward to having you with us again during your next visit to Columbus. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evansville, Indiana
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 17 June 2014

Nothing good to say, nothing bad to say. A very average hotel and good for an overnight stay, along the way to somewhere else. Parking seemed to be at a premium - didn't appear to be enough available spots.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review, 19 June 2014
Dear Rick W.,
Thank you for taking the time to review your stay at our hotel! While we are very pleased that you found nothing bad about our hotel, we are sorry that we did not exceed your expectations, in turn giving you something good to say about our hotel. We are happy that you found the hotel did accomodate your needs as a good place to stay along your travels, but want apologize for the challenge you faced concerning available parking spots. We hope the next time you find yourself in Columbus that you do decide to stay with us again and give us the opportunity to WOW you!
Thank you again for your response and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Haven, Connecticut
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We had a great weekend stay at the Fairfield Inn Polaris. The room was a good size, clean and comfortable. Close to the airport, the mall and lots of restaurants. We enjoyed the breakfast in the morning. Problem free check in and check out. I would certainly stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonB72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erie, Pennsylvania
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

This Fairfield Inn rivals some of Marriott's Residence Inns in its comfort and service. First of all, there is a huge colorful lobby for relaxing or for enjoying the free morning breakfast. I love the waffles! The rooms themselves, especially the suites, are spacious, very clean, offer two HD televisions, micro and a refrig. The staff is great. Front desk Samantha warned and helped me avoid major traffic congestion on Hwy 23 where I was heading. The hotel is located close to Polaris ( upscale ) Mall but not within walking distance. The hotel does have a shuttle. Also located closeby are lots of great restaurants including Bonefish Grill, and some of Cameron Mitchell's award winners. The hotel is located off of Rt. 750, the main east-west artery off of I71, but a little hint. While the address is Worthington Rd, you turn south off of Orion Rd which suddenly changes to Worthington in front of the hotel.

Room Tip: Book a suite over the standard room. Worth the difference.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VetteMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

I recently returned from a trip with 8 other teachers and 50+ students on a Leadership Conference at the nearby Fairgrounds, and this Fairfield Inn kept us all quite happy. We were not really on the property much for our two night stay, but they were quite accomodating when the computers in the lobby were not loading our web pages (let us use theirs to print out a few documents), and breakfast was a hit with our 13 to 18 year old students. It's not a "restaurant", but is certainly better than most "free breakfasts" hotels. I especially like the healthier choices offered for breakfast.
This is the third year in a row we have stayed there, and I would recommend this Fairfield Inn to any business traveler.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kay-Lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

My wife and I stayed at this property on a Saturday night after attending a Columbus Crew game. The check in process was quick and efficient, and everything in the hotel lived up to our standards. The room was very clean, as was the entire property. The bed was very comfortable as well. We did not take advantage of the free breakfast or use the pool, but both are good options to have available to you. I would definitely recommend this property to anyone traveling around the Columbus area.

Room Tip: We stayed on the 5th floor, out of 6 floors total, and it was very quiet.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Columbus Polaris

Property: Fairfield Inn & Suites Columbus Polaris
Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Region: United States > Ohio > Westerville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Westerville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Travel Republic (UK), Expedia, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Fairfield Inn & Suites Columbus Polaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio

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