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“new makeover at red roof in westlake”

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Red Roof Inn Cleveland - Westlake
Ranked #5 of 11 Hotels in Westlake
Certificate of Excellence
Reviewed 29 March 2014

Was very pleased with our recent stay. Entire room appeared to have been upgraded and we were happy with it. The only thing that took awhile to work was the heat. We had to turn up all the way but once we did it was comfortable. Staff was very attentive and nice. Very convenient to expressway, mall, and restaurants. Also convenient to downtown Cleveland. Will definitely stay here next time we are in the area!!

  • Stayed: March 2014, travelled on business
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Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this reviewResponded 3 April 2014

Thank you for writing a review about your recent stay with us. The staff and I are happy that you were pleased with our recent renovation and location, and we look forward to your return trip to Cleveland. See you next time!

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188 - 194 of 339 reviews

Reviewed 25 March 2014

This hotel was easy to get to - just off the highway. Front desk very pleasant and helpful. The overall size of the room was sufficient (we had the standard double). The bathroom was very small with toilet and small bath tub/shower. The washbasin was part of the main room. Room was very clean and beds comfy.

FREE Wi-Fi was available - not as fast as some hotels I've been in but sufficient. Flat screen TV with a good selection of channels. The heat appeared to come from mounted electric heaters (dry heat) near the ceiling, but could control temp via the gauge on the wall. The a/c worked like a charm - powerful too. Even with the hotel being close to the I90 highway - you wouldn't know it - surprisingly quiet.

There's FREE coffee/tea and water available where you check-in and they offer a 'grab and go' breakfast bag which is free too. If you need a hairdryer, phone the main office as they don't keep them in the room. There was no iron board or iron that we could see - again, that might be another item kept in the main office.

We had thought we'd need the room longer than check out time (11am) but the manager said it wouldn't be an issue to extend to 1pm - no charge.

The rooms are non-smoking yet there are smokers who insist on smoking in the rooms. If you are even considering disrespecting their policies be prepared to pay the price - $200 (at the time of this review)! They have signs up reminding customers of that policy. Why so much? it takes at least 3 days to clean the smell out of the room.

This hotel is located close to a great shopping area with some popular restaurants. Would definitely stay here again and for the $$... definitely worth it.

  • Stayed: February 2014, travelled as a couple
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Thank Destind40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this reviewResponded 28 March 2014

Thank you so much for taking the time to write such an in-depth review! The staff and I are very happy that you enjoyed your stay with us so much that you explained your impressions of our Inn in such great detail. I really appreciate you mentioning our renovation, which is on going nationwide, and explaining our 100% SMOKE FREE policy, which the vast majority of our guests love!

The next time you stay at a Red Roof Inn, please keep in mind that our Superior King room includes a hair dryer, iron, ironing board, and coffee maker.

Thank you again, and see you next time!

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Reviewed 2 March 2014

For myself the Red Roof Inn Westlake Ohio may be the very best deal I have ever ran across during my vast life long travels...and I MEAN this. The place is ALWAYS clean its very close to two major highways and shopping is great with Crocker Park just up the street, there are a number of pizza shops and a few restaurants that deliver in the event you may not want to leave your room. The beds are comfortable and the flat screen tvs with a nice variety of channels is sweet too. HOWEVER...Now...NONE of what I can mention about the motel could even come CLOSE to explaining how WONDERFUL their staff is...these are GOOD people who will help and ade advise and in ANYWAY they can and are personable and ALWAYS very very nice. Barb, Aaron, and Ashley of whom work the front desk have ALWAYS treating me with some of the very best customer service I've ever had the pleasure to receiving.

  • Stayed: March 2014, travelled solo
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Thank jamosword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim E, General Manager at Red Roof Inn Cleveland - Westlake, responded to this reviewResponded 7 March 2014

Thank you so much for taking the time to write a review about your recent stay with us! Barb, Ashley, Aaron, and the rest of the staff were glad to see that you mentioned how well you are treated when you are here. We are also happy that you enjoyed the new updates to the rooms as we recently underwent a renovation. Thanks again, and see you next time!

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Reviewed 23 February 2014

One of the better RRI's. Great location. Newly renovated, which adds to the service. Checkin and checkout was prompt and professional. Was surprised at the lower rate vs. other RRI's of less quality that have higher rates.

  • Stayed: February 2014, travelled with friends
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Thank Dirk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this reviewResponded 25 February 2014

Thank you for writing a review about your recent stay with us. We are glad that we were able to provide prompt service and that you enjoyed our newly renovated rooms. We look forward to your return visit to the Cleveland area.

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Reviewed 21 February 2014

I have stayed here in the past and was happy, but now with the new refurbished rooms it is an even better deal for the money. The bathroom is a bit small, but it was clean and was adequate. I would recommend this motel for staying in this area.

  • Stayed: February 2014, travelled with friends
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Thank JLRichmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this reviewResponded 25 February 2014

Thank you for taking the time to write a review and mentioning our all new rooms. The staff and I are glad you had a pleasant stay and look forward to your return. See you next time!

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Reviewed 29 January 2014 via mobile

I have stayed here at this location many times. I have medical treatment at the Cleveland Clinic often which is 4 hours one way from my home. Very clean, new rooms, easy interstate access, and for $60 a night for a king suite is a great price. Also has a refrigerator and microwave which is very handy. I would recommend this hotel very highly. They also give discounts to Cleveland Clinic patients . Only thing to ma k e this a better stay is a hot breakfast but the muffin and fruit is a bonus.

Stayed: January 2014, travelled with family
Thank OhioYamada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this reviewResponded 5 February 2014

Thank you for writing about a review about your recent stay with us. The staff and I are glad to see that you enjoyed our new rooms. We look forward to serving you in the future. Thanks again!

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Reviewed 24 January 2014

Great room, exceptionally clean and comfortable. Love that you can have your pet free and they keep so clean. Great looking remodel. Courteous staff and close to gas stations, shopping and restaurants.

  • Stayed: January 2014, travelled as a couple
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Thank teastman5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this reviewResponded 28 January 2014

Thank you for taking the time to review your recent stay with us. The Staff and I are happy that we were able to provide both of you and your pet with a clean, comfortable room! Also, thanks for mentioning our recent renovation as I am sure future travelers are interested in knowing this. See you next time you're in the Cleveland area!

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Additional Information about Red Roof Inn Cleveland - Westlake

Address: 29595 Clemens Rd, Westlake, OH 44145-1008
Region: United States > Ohio > Westlake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Westlake
Price Range: £45 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Cleveland - Westlake 2*
Number of rooms: 99
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Also Known As:
Red Roof Inn Westlake Hotel Westlake
Westlake Red Roof Inn
Red Roof Inn Cleveland - Westlake Ohio

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