The room was the dirtiest I have ever stayed in. I travel frequently and this was a new experience. The shower curtain had mold, the tub had mold. To open the door to the room, it was necessary to kick the bottom of the door. The edges of the carpet had not been cleaned in months. There was a brown stain on the underside of the comforter. The halls looked they had not been cleaned in weeks. The entrance mats were the worst I have ever seen. The weather was dry and there was no reason for me and the other guest to step over a shovel at the entrance to the hall leading to our room. There was a slippery when wet sign laying on the floor just inside the door entrance. I stepped over it to get my luggage inside the building. It was still there the next morning. I went to the front desk asking for a different room. I asked to see the room before I moved my things. The new lights did not work in the new room, I could not see if it was clean. The young lady at the desk stopped reading her book long enough to tell me she could have an electrician there within the hour. I told her never mind I would stay in my current room. She suggested that I come down the next morning and talk to housekeeping and show them how to clean the room. The towels were torn, stained and a dingy gray. (they were once white). Also on the towel bar next to the sink, there was apparently a guest hand towel that someone had left, with a monogram "R" on in included in the hanging hand towels. Weird. Need I say more.... The next day after the room was cleaned, the maids left a wet dirty cleaning rag on the dresser and a roll of trash bags. I set them outside the door in the hall and they also were still there the next morning. It appears there is no manager on site and the young people working the desk are inexperienced. There was suppose to be a restaurant and lounge. It did not exist.
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- Also Known As:
- Days Inn Cleveland/Willoughby Hotel Willoughby
- Days Inn Willoughby/Cleveland Ohio