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“Great hotel” 4 of 5 bubbles
Review of Holiday Inn Wilmington

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Holiday Inn Wilmington
Ranked #3 of 5 Hotels in Wilmington
Harrisburg, Pennsylvania
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel”
4 of 5 bubbles Reviewed 19 July 2014

We really enjoyed staying at this hotel. Was priced slightly higher than we expected, but loved the rooms we stayed in, comfortable beds, nice bathrooms, beautiful hotel. Great restaurant attached - was nice that if you stayed in the hotel that your kids ate free at the restaurant!

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 reviews from our community

Traveller rating
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    35
    19
    8
    6
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Wilmington, Ohio
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 8 June 2014 via mobile

This hotel needs updates and it overpriced for the stay. The pool is okay. The nicest part is the lobby and it's nice to sit there but everything echoes and there is a restaurant (max & erma's) right next door so you have park farther back around dinner time since all the people are at the restaurant. There is some seating outside on the deck by the pool but while I was here people were smoking and banging on the glass. I don't want to ever come back, plus if your just staying the night here from driving on the interstate it's not worth it, wait about 30 minutes and stay in mason (going south) or jeffersonville (going north)

Stayed June 2014
Helpful?
1 Thank Katieelizabeth143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, 25 June 2014
Dear Katieelizabeth143,

Thank you for your recent stay with us and reviewing our property. I am sorry we were not able to exceed or at least be at par with your expectation. We appreciate your feedback as this is our best resource for improving guest services.

Thank you for staying with us and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon, Ohio
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

I stayed at this hotel for a dog show and was there for 9 nights. The room was spacious and very nice with a great mattress and pillows (some hotels it feels like a sack of flour!!). My room was on the West side of the hotel so the afternoon sun (and flat roof) was pretty brutal! The a/c couldn't compensate for the heat so we had to close the drapes in the late morning until evening so it was like a cave. Besides the afternoon heat I can't complain about a single thing. Anything I asked for was taken care of promptly and cordially. The rooms were quiet and having Keurig coffee makers in the rooms was incredible! On the occasions when I asked for extra it was no problem. Having Max & Erma off the lobby was great too. It was a great stay and I wouldn't hesitate to go back to this property.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elmochamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairhope, Alabama
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

As a platinum Holiday Inn priority club member, I have stayed at a multitude of Holiday Inn properties~ this one is doing it right! The location is a large conference center by the interstate but the surroundings are quiet and comfortable. The public areas are upscale and the service was outstanding. The marble flooring, large inviting windows with formal decor lures you into the areas to enjoy the refreshing lemon water, fresh coffee or just a smile to welcome you...

The room was extremely clean, comfortable and quiet. I felt like I could have slept here for weeks. They were having a dog show during our stay and I could hear a few small dogs barking in the hallway but nothing in the room. Peace and Quiet! The bed was dreamy, soft linens, extra pillows and nice size room. I read that some where not happy about the refrigerator not being in the room but please don't let this sway your decision to a enjoyable stay.

Max and Erma's restaurant is onsite if you don't want to drive to dinner. The indoor pool offered cushioned chairs and extra towels. Exercise area is small and has three or four machines but clean.

Within walking distance is a Dairy Queen if you need an evening ice cream run...or just relax and enjoy the comforts of your room...

One of the best night sleep I have had in a long time...

Room Tip: Request the 5th Floor!
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Honestperspective
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
290 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 26 May 2014

I stayed here for 4 nights and lets just say I was not impressed. Everyone I talked to in our large group seemed to be of the same opinion. Motel 6 even has refrigerators/microwaves in the rooms--not here though! You had to request them ahead of time and they only had a very limited number available.

Toilet under the rim as NASTY. Counters in front of the tv were never wiped off and I could never get more than 1 wash cloth, even though there were 2 of us in the room.

Also, no automatic doors, if you can believed that in a hotel. One side of one set of doors opened if you pushed the handicapped button but that was it.

They had one microwave in the lobby, with no napkins or plastic silverware anywhere in sight.

Beds were pretty comfortable and rooms a decent size.

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review, 13 June 2014
Dear Kelly M,

Thank you for staying with us and for writing a review about our property. We’re glad you found the beds comfortable and suitable for your needs. On the other hand, I apologize for the inconvenience you have experienced with the bathroom condition. This and your concerns regarding some of our amenities have been taken note of. We appreciate all your feedback as this is our best resource for improvement.

If there is anything we can do to make your next stay with us more enjoyable, please do not hesitate to ask the Manager on Duty. We look forward to serving you again.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
canal fulton, ohio
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Was in town for the dog show at the adjoining Roberts Centre. Room at Holiday Inn was clean, roomy, and comfortable. Restaurant on premises was fine. My only complaint was that we were assured of having a refrigerator in the room (called 3 times prior to check-in the confirm). When we checked in, we were told that a refrigerator can NEVER be guaranteed. Even though it was for medical reasons, we were told that the exisiting refrigerators were already given out (and we checked in early on a Sunday afternoon.) This was the only down-side to an otherwise good stay (5 nights). If this facility is catering to long-term shows at the attached Roberts Centre, a refrigerator and/or microwave should be added to select rooms and GUARANTEED upon check-in if they are so promised.

Room Tip: There are no first floor rooms, but the elevators are roomy and fast and carts are available for car...
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hiking4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gray C, Manager at Holiday Inn Wilmington, responded to this review, 17 June 2014
Thank you for taking the time to give us a feedback regarding your recent stay, please accept our sincere apology for the inconvenience with the refridgeators. We are working on putting fridges and microwaves in all the room. Hope to see you again soon.


Holiday Inn Roberts Centre Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Urbana, Illinois
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

We stayed for one night while traveling with my parents, booked two separate rooms.

Got upgraded to king bed suite (platinum member thanks to IHG credit card) and the other room was attached to the suite by a lockable door. So we had marvelous stay in three separate bedrooms, but connected by doors, with bath in each room. Splendid!

Staff was very friendly and helpful, both check-in and check-out was fast and without any problems. Lobby was very nice, a lot of space, air and light.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Josef S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Wilmington

Property: Holiday Inn Wilmington
Address: 123 Gano Road, Wilmington, OH 45177
Phone Number:
Region: United States > Ohio > Wilmington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Wilmington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Wilmington 3*
Number of rooms: 313
Official Description (provided by the hotel):
The Holiday Inn Hotel at Roberts Centre in Wilmington, Ohio is a luxurious, full service hotel and conference center centrally located between Cincinnati, Dayton and Columbus, Ohio, at the intersection of St. Rt. 68 & Interstate 71, just north of Wilmington, Ohio. A simply beautiful hotel! Sparkling chandeliers, gleaming marble floors, lush, rich furnishings, and warm, smiling faces welcome you to this gem of a hotel in the middle of everywhere. Our breathtaking hotel guestrooms are unusually spacious, perfectly appointed and include free high-speed Internet. Ideal for a romantic get away, vacation or entertaining your most important clients.Our conference facility, Roberts Centre, features over 100,000 sq. ft. of flexible, meeting space. Located just minutes from DHL Worldwide, ABX Air, R & L Carriers, Alkermes and Ferno Washington makes the Holiday Inn Hotel at Roberts Centre the ideal location for your next corporate board meeting or executive retreat. After your meeting, world class shopping awaits you at the Prime Outlets-Jeffersonville and Waynesville's limitless antique shops. Max & Erma's at Roberts Centre, always passionate about food, people and place, is located in the lobby of the Holiday Inn Hotel at Roberts Centre and features a variety of all American cuisine. A fun, casual atmosphere ideal for the business traveler or family get away. ... more   less 
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Also Known As:
Holiday Inn Wilmington Hotel Wilmington
Wilmington Holiday Inn
Holiday Inn Wilmington Ohio

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