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“Clean with a great staff”

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Best Western Wooster Hotel
Ranked #2 of 8 Hotels in Wooster
Painesville, Ohio
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Clean with a great staff”
Reviewed 15 July 2013

Other than the bed being lumpy, the room was standard and clean. The staff was excellent and more than willing to help with any needs of our group. The night staff went as far as to open a meeting room for our group to eat after a late game that didn't get us back until very late. We were able to eat and enjoy our time together.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank cljgerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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335 reviews from our community

Traveller rating
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    88
    34
    8
    7
See reviews for
104
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134
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
London, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2013

Stayed here in May 2013 as part of a group cycling across the USA.

Very convenient location in Wooster - just minutes to walk to shops and restaurants. Very easy to find from the highway - which was good for us, as there was a diversion set up!

It's a big old hotel - the lobby looks great, which does make the rest of the hotel look rather shabby. However, the rooms were perfectly clean. Could simply do with refurbishment over time. The bed was comfortable - rooms are quiet. I had a good night's sleep.

Possibly the world's slowest elevator - but at least the stairs are right next to it (rather than at the end of the corridor, as in so many places).

Breakfast was excellent - large area, very wide choice. Can't fault it.

Only downside is that the WiFi wasn't good - but it does work, albeit slowly.

  • Stayed May 2013, travelled with friends
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GeorgeDocklands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 7 May 2013

Motel is clean and pleasant. Staff was very helpful and nice. Room was clean. Bed was comfortable. It is convienent to stay at and visit the Amish country. Nice place and would not hesitate to stay again. Breakfast was adequate

  • Stayed April 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenkins62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Minnesota
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 February 2013

Calling this 2.5 stars is a joke. They charged us an additional $25 for a rollaway that was in poor condition. The breakfast was too awful to eat -- greasy or stale, take your pick. Rooms desperately need modernizing, very noisy heater/fans. Open cleaning buckets left to sit around in the halls and lobby, so the halls reek of ammonia. In short, stay somewhere else.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hello12345_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa W, Manager at Best Western Wooster Hotel, responded to this review, 25 January 2016
Dear Hello12345_11:

I would first like to introduce myself, my name is Teresa Wengerd I am the Revenue Manager with Best Western Wooster. I assumed this position in Sept 2015 and am reviewing older reviews that had no management response.
I would first like to speak with you in regards to the review, and also let you know that we have made tremendous strides in updates not only to the hotel, but to our breakfast also.
It is in regards to this that if you could contact me at your earliest convenience I would appreciate it, my phone number is 330-264-7750.
Thank you and have a very blessed day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, OH
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 November 2012

I realize this is the lowest of the 3 tiers of BW Hotels, but elevator is slow, dark and needs to be redone. Our room was clean and the bed was comfortable. I forgot my toothbrush and called the front desk to request one. The clerk said she thought they were out of them,but would check. Nope, still out. If you know you're out of something don't you go out and replace it ASAP? A section of the w allpaper near the side entrance was stripped or peeled off which was very unattractive. Overall, the hotel looks dingy and in need of an update.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KathyHamilton_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Wooster Hotel

Property: Best Western Wooster Hotel
Address: 243 E Liberty St, Wooster, OH 44691
Phone Number:
Region: United States > Ohio > Wooster
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Wooster
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Wooster Hotel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Our 100 room property is a pleasant blend of updates and original charming features. A warm and comfortable place to rest after enjoying the surrounding attractions of wonderful restaurants, unique shopping, nearby Amish communities or visiting local businesses and colleges. Just a short walk away from The College of Wooster and area local downtown restaurants & shops. We have plenty of free amenities available for the convenience of our guests. Our lobby bar is open Mon-Sat 7pm-11pm for our guests enjoyment. We offer banquet/meeting facilities. (Custom catering available)Our revenue manager will work with you to make sure your event is a success. ... more   less 
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Also Known As:
Best Western Wooster Hotel Ohio
Wooster Best Western

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