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Best Western Wooster Hotel
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Reviews (413)
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All reviewscollege of woosterwithin walking distancebusiness triproom was cleanbreakfast buffetthe hotel staffin towndowntown areastaff was very friendlynice hotela great place to stayohio light operalocation is greatwould stay here againfront desk staffthe breakfast areateresa
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357 - 362 of 413 reviews
Reviewed 17 March 2014

We were disappointed when we stayed here in June 2012 and weren't expecting much - but we were pleasantly surprised at the improvements made since our last visit. The rooms have been upgraded and redecorated and were quite clean and quiet. The lobby area was well kept, and we did not see the disarray of painting materials and other evidence of remodeling and repair that greeted us on our last visit. The front desk staff was welcoming and professional - although there was some confusion when we checked out over the "paid" status of our reservation - I had booked an "internet only" rate which was allegedly charged to my account as soon as I booked it, and the clerk was unable to confirm whether or not that had been done - you can be sure I'll watch my credit card statement closely. I am happy to see the improvements that have been made to this property because it is really in the center of things in Wooster.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Best Western
2  Thank buckeyesrule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen G, Marketing Director at Best Western Wooster Hotel, responded to this reviewResponded 19 March 2014

Debra P.

Thank you for your review! We are glad you gave us another chance and were able to enjoy the renovations that caused such an unsightly greeting for you on your last visit. Feedback from loyal repeat guests is very important and helpful to us as well as your fellow travelers.

Looking forward to seeing you on your next visit.

Thanks again,

Helen-Marketing and the BW Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

I've now stayed here twice in the past year. It's a quiet location, and the hotel is spacious. Rooms were clean and up-to-date, and the room cleaning was spectacular. The staff are always kind and courteous, and when you couple that with the awesome prices, Best Western Wooster is the best logical choice. Within walking distance of historic downtown Wooster, which offers some GREAT lunch, dinner and desert options. I wouldn't stay anywhere else!

  • Stayed: March 2014, travelled on business
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Thank CURECRUITER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen G, Marketing Director at Best Western Wooster Hotel, responded to this reviewResponded 19 March 2014

Dear Curecruiter,

Thank you for your wonderful review! We appreciate the time you took out of your busy schedule to let people looking for information on our hotel know what your experience has been.

We are happy to be located so conveniently to downtown Wooster with all it has to offer our guest.

After checking into our comfortable and cozy rooms they can either take advantage of our in-house lounge most nights or travel downtown to a variety of one of a kind restaurants and shops.

Our free deluxe hot continental breakfast is a perk our guests also enjoy!

We can't wait to see you again soon!

Helen-Marketing and the BW Staff

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Reviewed 12 March 2014

This is always my hotel of choice if I have to stay overnight in the Wooster/Ashland area. The staff is always friendly and helpful - and the accommodations are superb! Rooms are newly renovated and are designed to offer quiet, calm, comfortable sleeping conditions. A wonderful place to stay at a fantastic price!

  • Stayed: March 2014, travelled on business
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Thank tonid65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen G, Marketing Director at Best Western Wooster Hotel, responded to this reviewResponded 16 March 2014

Dear Toni,

Thank you for your incredible review! We love to hear from customers who are loyal to us and the Best Western brand. Our staff will enjoy hearing your glowing words of praise.

We are really glad that you have been able to take advantage of all the perks of our hotel being close to downtown Wooster and all the fabulous restaurants and shops within walking distance of us. It is also a plus that you can enjoy our free hot deluxe continental breakfast and save your money for a fantastic afternoon of shopping or eating!

We look forward to seeing you again when you come back to our area!

Helen-Marketing and the BW Staff
BEST WESTERN WOOSTER HOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

While obtaining our CE, we were booked at this hotel by our agency. Price is average for what it offered. It is a bit dated but appears clean. Some good eating places within walking distance. We will stay here again. The hotel is spacious and makes me think this once was the elite place to stay.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen G, Marketing Director at Best Western Wooster Hotel, responded to this reviewResponded 12 March 2014

Dear Jennifer S,

Thank you for your review. Your feedback is very valuable to us and to your fellow TripAdvisor guest.

We are glad you enjoyed your stay and some of the lovely restaurants and shops conveiniently located within walking distance of our hotel.

As you mentioned some public areas of our hotel are scheduled for future updates but our rooms themselves have all been recently updated and all bathrooms have been renovated in just the last couple months.

We hope to see you again soon!

Happy travels!

Helen-Marketing and the BW Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

My recent travel to Wooster OH was a pleasant trip. The hotel was clean and comfortable and the staff was friendly and helpful. The convenient location in the heart of town allowed for ease of access to many restaurants and shops, with everything from BBQ to fine dining within walking distance. I would definitely stay here again.

Room Tip: I always go for the elevator access and a room that has a refrigerator and microwave. It offers me the option of staying in to eat rather than going out.
  • Stayed: March 2014, travelled on business
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Thank ChristinaNeilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen G, Marketing Director at Best Western Wooster Hotel, responded to this reviewResponded 10 March 2014

Dear Christina,

Thank you so much for your review! We are glad you got to enjoy all the wonderful perks of being a guest our conveniently located, clean and comfortable hotel. Just wanted to update you on microfridges- they are in all our K rooms but can be placed free of charge in our DD rooms as well.
Thanks for the room tip! It helps us to know what really appeals to our guest and lets all the TripAdvisor fans know as well.

Hope to see you on your next trip to our area.

Thanks again!

Helen-Marketing and the BW Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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