The experience started at the reception desk. We arrived early and the general manager checked to see if a clean room was available (they were sold out from the night before). Next to the manager was a gentleman on the phone giving his apologies for having no rooms available for the evening, and then, from memory, gave the names and numbers of three other local hotels the person could call. We checked in early to a spotless room with gratitude. After a swim in the pool, we wanted to wash our clothes but the washing machine was not working. No worries! The housekeeping staff washed our load of laundry at no charge in their facilities. A great breakfast bar awaited us in the morning, as well as a friendly send off from the staff, including the general manager. This hotel by far was the best experience I have had as a Priority Club member through IHG. Simply impressive.
- Official Description (provided by the hotel):
- This newly built AWARD WINNING Holiday Inn Express & Suites is located a few miles west of Youngstown off I-80 in Austintown, Ohio. Only minutes from downtown Youngstown, you'll spend less time in traffic and more time doing what you came to do. Contemporary hospitality and our friendly staff are eagerly awaiting your visit. ... more less
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- Also Known As:
- Holiday Inn Express Youngstown West Niles i-80 Hotel Austintown
- Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area Ohio