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“A good night overall”

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Country Inn & Suites By Carlson, Youngstown West
Ranked #15 of 35 Hotels in Youngstown
Appleton, United States
2 reviews
“A good night overall”
4 of 5 bubbles Reviewed 4 August 2014

Our family stopped here on homebound leg of summer vacation. We'd stayed here once before on prior vacation and enjoyed our stay then so the prior experience, plus it being one of the few places that has rooms that sleep 6 comfortably at a reasonable price (and 3 of my 4 kids are tall teenage boys, so finding rooms that accommodate can be hard) made it a logical choice.Overall the stay was very good. Large room, comfortable beds and sofabed, free fast wireless internet that worked. Only downside was that the drain in the tub was clogged and drained very slow, so that we wound up standing in water during our showers; it did eventually drain (very slowly). Reported it to desk in the evening after my two youngest had been in the pool and showered but because maintenance person was gone for the day was told they had no access to any drain cleaner. Hopefully they cleared it before the next guest who used the room arrived! But I'd still stay here again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review, 6 August 2014
Thank you so much for the comments on our hotel.

Our location is great for those stops along the long vacation road and we are happy that you stopped back to see us again. Glad that our large room size is helpful and we will always try to
be the best value for the area. Our internet is the largest wideband that is available to us as this is so important to all types of travelers.

We hope to see you again and wish safe travels in the future (slow drains fixed and no longer an option).
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316 reviews from our community

Traveller rating
    110
    93
    52
    32
    29
See reviews for
180
49
15
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Taneytown, MD, United States
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 28 July 2014

Ineffectual staff, dirty and outdated rooms. They messed up my booking, giving my two-room suite to someone else and placing me in a regular room with no compensation. The bathroom had fresh urine on and around the toilet, the carpet was torn and soiled and the room was dusty and dirty--all of which went unnoticed by the cleaning staff. At checkout, a cleaning staff member handled the transaction; front desk staff was nowhere in sight.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
2 Thank Chuck L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review, 30 July 2014
We always appreciate feedback no matter positive or not.
All guests should be welcomed to a clean and comfortable room
of their choice and we will work hard to do so.
We apologize for not meeting the expectations of all guest and do
offer a 100% satisfaction guarantee.
The staff and management is always available for direct contact
to assist.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Youngstown hotels

Indianapolis, Indiana
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 27 July 2014

The room at this Country Inn was perfectly reasonable in terms of cleanliness, size, and amenities. However, for some bizarre reason, all the hotels in this class in the Youngstown (technically, Niles) area were a bit pricey the weekend we happened to be traveling through, and it was too late with a child in tow to drive a bit further for more reasonably priced accommodations. It was conveniently located near several restaurants as well as the interstate.

The breakfast was standard fare for this type of restaurant.

My only real complaint was the night staff was a bit indifferent and ill informed. My wide and I were both looking for a room during dinner; when one of us called, the clerk stated without bothering to look it up that there were no more AAA rate rooms available, but one was found almost simultaneously online. The same clerk was less than thrilled (and remarkably unfriendly compared to the morning desk clerk) to have to check us in although it was not really all that late (before 11 pm).

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank C F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review, 30 July 2014
We definitely will work to improve our overnight staff.
All guests opinions and input matter and we want all to know that they are heard.
We sincerely appreciate the feedback.
The management will continue to focus on being the best value and the best product in the
area and we will commit ourselves to that.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NC
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

We planned a vacation for July 18-22. We had a death in the family and had to arrive a little earlier than the check in time. I called and they got our room done early. Jennifer the housekeeper did an awesome job! Our room was clean and fresh. The breakfast was great every morning. Check in was a breeze. My kids enjoyed the stairs. This hotel had a homey feeling.
Very nice business center. The only problem I had was at times the internet was going out. This is not the hotels fault. There are great restaurants within walking distance. Check out Quaker Steak and Lube,,,very good food! I would recommend this hotel! Thanks Country inn and suites for making our stay a great one!!

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank tiggerjd3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review, 27 July 2014
We are thrilled that we could help out in a difficult circumstance for your family.
Thank you for the kind comments and compliments.
We hope you will return again in your travels.
Best Wishes on safe travel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Stopped here late one evening while traveling through, mostly because it accommodated pets. We had our dog with us. We had a quiet room near the back door. There was plenty of room behind the building for our girl to do her "business". The room was clean and comfortable. The bathroom was spacious and bright.

The beds were very comfortable, we slept great...all three of us.

The breakfast bar in the morning was nice. Eggs, toast, waffles, sausage, sausage gravy, oatmeal, cereal...lots of things to choose from.

My one complaint would be the full bus station next to the breakfast bar. I was eating around 8am and the station was full and it was not appetizing. Someone really should check on that and empty more regularly. But if in the area, I would stop here again.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank clwslark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review, 27 July 2014
Thank you for your kind comments on our hotel.
We look forward to your return in the future (bus pans empty of course)!
We wish you safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Mississippi
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

We stayed in this hotel for over 2 weeks in 2009 while adopting our daughter. We returned the next year for a shorter stay and returned again this year for 2 nights. The management has been different every stay but they consistently please us. The rooms are nice and roomy and the breakfast is always nice. Our girls love the indoor pool. We think of this hotel as our daughter's 1st home since we brought her here from the hospital and it holds a special place in our memories. Will stay there again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAMCBE2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review, 27 July 2014
Thank you for your stay with us.
We are delighted that you have enjoyed the hotel and look forward to your return.
It is a great place to call home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
223 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Stayed here while traveling through. Selected this property for general location and because it accommodated pets (we travel with our small dog). We didn't arrive until midnight, but 3rd shift clerk was very nice and helpful. Room clean and easy to get to. We stayed for the included breakfast, which we usually don't because we like to be on road early, and found a good selection of decent foods, including both low fat and low carb selections. Would definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank billq-newburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review, 3 June 2014
We are delighted that you enjoyed your stay at our pet freindly hotel.
The kind words are very much appreciated.
We look forward to servicing your travel needs in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Youngstown West

Property: Country Inn & Suites By Carlson, Youngstown West
Address: 5570 Interstate Boulevard, Youngstown, OH 44515
Phone Number:
Region: United States > Ohio > Youngstown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Youngstown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Country Inn & Suites By Carlson, Youngstown West 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Hotel Youngstown
Country Inn And Suites
Youngstown Country Inn
Country Inn & Suites By Carlson, Youngstown West Ohio

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