My son's vehicle broke down on his way to college in Missouri on a Sat. night. No garages opened on Sunday, so he had to stay here for two days until I could get my car to him. I then stayed here until Wed. when the vehicle was to be fixed. Unfortunately, the part it needed was on back order until Friday or Saturday. I couldn't stay longer than Wed. b/c I needed to get back to work, so my husband had to come get me (5 hour drive) and take me back home. The hotel staff allowed me to remain in my room for hours after check out time until my husband could get there.
They realized I was without a car for two days here and told me how to best walk to town. They had a manager's reception on Tues. which saved me from having to eat out because they were having a staff chili contest and cheese, crackers, 3 kinds of chili, cookies and drinks were provided. Complementary breakfast is provided in the morning. An extra nice feature is having drinks, cereal, and fruit available 24 hours a day.
My room was convenient -- a large area provided for laptop / business work, free wi-fi, good lighting, comfortable bed, and I felt the rates were very good. People here at the same time I was here were staying due to a funeral, and I felt that the staff couldn't possibly have been more accommodating, and compassionate toward their situation.
They also treated my son well and when I arrived and after he left, staff from different shifts were aware of what he and I were dealing with, which made me feel like we were being taken care of as much as possible. I have never been in a hotel room without a car for two days so have never had to try to find what I need on foot but will also add that there is a Rite Aide within walking distance, as well as 4 or 5 restaurants - Cracker Barrel, Olive Garden, Bob Evans, a Tumbleweed, and Red Lobster. So food was not a problem.
I would definitely stay here again. I cannot say enough about the staff from the people behind the desk to the cleaning and food service personnel.
- Official Description (provided by the hotel):
- This spacious hotel has 93 newly renovated rooms with interior corridors. The “ONLY LOCALLY OWNED AND OPERATED HOTEL IN ZANESVILLE”. Features include complimentary deluxe “HOT” breakfast, Tuesday evening manager’s reception, 32” flat screen TV’s, Free High Speed Internet, Serta Perfect Sleeper mattresses with the NEW "Truly Yours" bedding package, refrigerators, microwaves, hairdryers, one cup coffee makers, indoor heated pool, hot tub, and exercise room. Large three room executive Jacuzzi suites are available. “Your home away from home” with our great staff giving award winning service. ... more less
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- Also Known As:
- Comfort Inn Zanesville
- Zanesville Comfort Inn
- Quality Inn & Suites Zanesville, Ohio