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“Heater in room did not have a thermostat, so someone had to...”

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Super 8 Hotel Zanesville Ohio 43701
Ranked #4 of 13 Hotels in Zanesville
Reviewed 8 December 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Arthur M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
000_Christie, General Manager at Super 8 Hotel Zanesville Ohio 43701, responded to this reviewResponded 9 December 2013

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390 - 396 of 529 reviews

Reviewed 28 November 2013

My husband is a pipeline inspector and is working in the area for the next 2 months, we decided to stay at the super 8 because they offered a reasonable weekly rate and its in a great location. We have been here for about two weeks now and i havent the first complaint. The staff has been very friendly and helpful with anything we have needed. We have a 3 month old baby and he will be spending his 1st thanksgiving & Christmas here and we plan on making it as memorable as ever.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Krysti H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
000_Christie, General Manager at Super 8 Hotel Zanesville Ohio 43701, responded to this reviewResponded 6 December 2013

It is our pleasure to welcome your family to our Super 8 Hotel, Zanesville Ohio. Our Super 8 Team has enjoyed your stay with us, and we are glad that we could be a part of your child's first holidays- Indeed, "a home away from home", with wonderful memories full of a Historical National Road experience! We are pleased to know that you have found our guest service to your satisfactory as we continue to welcome the employees, and family members of the Oil and Pipe line Industry to Ohio! Please contact our front desk associates regarding all other events in Muskingum and surrounding counties. This Winter season continues to offer a great opportunity for an abundance of Holiday events that can be enjoyed by you and your family members- Thank you again for you trip advisor comment and review!

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Reviewed 27 November 2013

Stayed: November 2013, travelled with family
Review collected in partnership with Super 8
Thank Diane C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
000_Christie, General Manager at Super 8 Hotel Zanesville Ohio 43701, responded to this reviewResponded 28 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 November 2013

The experience started off really great with 2 very friendly ladies at the front desk. But the room was a bit disappointing., While it was apparently clean once I looked closer I noticed things could have been better. Behind the credenza was a power strip that extended about 4 ft. i had to reach over to plug in and found dirt on the power strip along with spills of coffee maybe? it was pretty bad. There was a recliner in our room which on the surface looked really clean but once we sat in it we found it to be broken down and very lumpy and it wouldn't function properly. it is a well worn hotel that needs some upgrades.

Our room was by the rear door. From 5:30 till about 6:30am the door must have slammed 30 times. there is a small 2 x 4" note attached asking people to gently close the door. but really the sign needs to be on bright 8 1/2 x 11" paper - or the owner needs to put in a door that gently closes on its own.

Breakfast was adequate offering biscuits and gravy and waffles. But the area was so filthy it became unappetizing. There was a sink and towels so i actually cleaned up a portion of it. but when I saw the front desk lady sitting behind her desk I wondered why i was doing that. it would have taken some elbow grease and lots of paper towel to clean up the gravy and waffle batter. But not on my dime!

Really ti wouldn't be a bad place if some extra attention and service were to be given.

The wi-fi was virtually unfound in this far away room. But when I moved to the wall closer to the front desk I picked up 1 more bar.

Room Tip: Ask for a room closer to the front desk to get good wi-fi and ask to be far away from the slamming b...
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  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KnittingNut53110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
000_Christie, General Manager at Super 8 Hotel Zanesville Ohio 43701, responded to this reviewResponded 21 November 2013

Thank you for your comments on Trip Advisor. We appreciate your compliment regarding our Front Desk Associates and the friendliness that you experienced with our Team at Super 8 Hotel. Also, we would like to thank you for your sincere comments about your suggestion for improvements with our hotel. We apologize for you inconvenience during your stay, and we hope to welcome you back with another opportunity to serve you better in the future. Our Maintenance Team and Housekeeping Team addressed the issues that you mentioned with the door, the recliner, the breakfast bar, and your room. Your request for the furniture upgrade is being discussed with our Management Team-Your input matters to us, and we review Trip Advisor on a daily basis to bring better customer satisfaction to our guest. Thank you again for your time in submitting your review about our Super 8 Hotel.

Christie, on behalf of Super 8 Hotel, National Road- Rt 40, Zanesville, Ohio.

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Reviewed 14 November 2013

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Gerald B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
000_Christie, General Manager at Super 8 Hotel Zanesville Ohio 43701, responded to this reviewResponded 21 November 2013

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Reviewed 4 November 2013

Okay for the price, nothing exceptional but it was good for one night. The matress was worn out a long time ago.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
000_Christie, General Manager at Super 8 Hotel Zanesville Ohio 43701, responded to this reviewResponded 6 November 2013

Thank you for choosing Super 8 Hotel for your over night stay while visiting Muskingum County, Ohio. Your input is appreciated by the Super 8 Team, and thank you for your input regarding the mattress in your room, as it is being addressed immediately. Please be sure to come again in the future as we would like another opportunity to serve you again.

Christie, on behalf of the Super 8 Team
National Road, Rt. 40- West, Zanesville Ohio

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Reviewed 4 November 2013 via mobile

I ride with my husband, who is an over the road truck driver, and after 3 weeks on the road we were both looking for some R & R on Nov 2nd and 3rd. The motel is neat and clean and the staff is very friendly, no complaints there. Our problem was with the bed in our room. I don't know if the box spring was broken, or the frame, or what the problem was, but the bed tilted down towards the headboard and tilted up at the feet. We started out trying to sleep in the proper way with our heads near the headboard but that was such a horrible position that we tried sleeping with our heads at the feet end. The bed had such a slant and absolutely no support at all in the middle, that our lower backs just sank in. We were both exhausted from a hectic 3 weeks on the road and tried to find a position that we could fall asleep in. That didn't happen. We ended up with maybe 30 minutes cumulative sleep and a horrendous backache. I complained to the desk clerk the next morning and she was extremely apologetic and swapped out the room as soon as one became available. The bed in the next room was fine but our backs were already totally twisted into knots from the night before that we really got no rest or relaxation and had to get back in the truck this morning for 3 more grueling weeks until we can even think of R & R time. ;-(

Stayed: November 2013, travelled as a couple
Thank Foxes411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
000_Christie, General Manager at Super 8 Hotel Zanesville Ohio 43701, responded to this reviewResponded 6 November 2013

Please accept our apologies that you did not find comfort with the bed that we provided to you during you stay at hour hotel. We certainly have your expectation for comfort as one of the greatest priorities during you stay at our hotel. Your suggestions/and comments regarding improvement or resolution to any matter is always taken serious by our Super 8 Team. Thank you for your words acknowledging that our team addressed the issue immediately-we hope to serve you again in the future, so please stop again and give us another opportunity to provide to you a better quality stay.

Christie, on behalf of the Super 8 Team
National Road, Rt. 40- West, Zanesville Ohio

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Additional Information about Super 8 Hotel Zanesville Ohio 43701

Address: 2440 National Rd, Zanesville, OH 43701-9286
Phone Number:
Region: United States > Ohio > Zanesville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 13 Hotels in Zanesville
Price Range: £51 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Hotel Zanesville Ohio 43701 2*
Number of rooms: 62
Official Description (provided by the hotel):
Super 8 Hotel 2440 National Road Zanesville Ohio 43701 ... more   less 
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Also Known As:
Super 8 Motel Zanesville Hotel Zanesville
Super 8 Zanesville
Super Eight Zanesville
Zanesville Super Eight
Zanesville Super 8
Super 8 Hotel Zanesville Ohio 43701

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