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“great customer service”
Review of Quality Inn

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Quality Inn
Ranked #5 of 8 Hotels in Claremore
Reviewed 11 August 2014

Our first room smelled of smoke and as my husband is allergic, they quickly moved us. Our second room had an air conditioner problem and again they quickly moved us so that we were not disrupted while they fixed it. Our third room was perfect. Having seen three rooms I can tell you that they were all nice and clean even if a bit small. We ate at a nice steak house and went to the indoor pool before we went to bed. A very enjoyable stay. Pet friendly as well.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 1athomeinthewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, General Manager at Quality Inn, responded to this reviewResponded 12 August 2014

Thank you for your great review. We enjoy hearing from our guests. We look forward to your next stay.

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Reviews (58)
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26 - 32 of 58 reviews

Reviewed 5 August 2014

This was not the cleanest hotel it looked dingy and front desk person was borderline rude she refused to say my name correctly after telling her how to pronounce my name. She didn't act happy to see any customers . We were there for National Bike Rally which brought in lots of dollars to this hotel and others plus money for Tulsa area ...the proprietors of these facilities need to ask and inform their employees on how to be more respectful. Plus hotel itself including the grounds were not up to par. The microwave didn't work and refrigerator made lots of noises..

Room Tip: None to offer
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 207Andrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, General Manager at Quality Inn, responded to this reviewResponded 8 August 2014

I am very sorry that your experience at the Comfort Inn Claremore was not up your expectations.
I have spoke with my Front Desk associates regarding your comments and can assure you that this will not happen again. We enjoyed having the National Bikers Round-up and all of the people that were here that weekend. We hope that you will consider us again when you return to Claremore.

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Reviewed 15 July 2014

We stopped here for an overnight stay following a long drive and found it to be a comfortable stop. The staff were welcoming and friendly and the lobby is nice and clean. We appreciated the coupon for a discount at the nearby Rib Crib restaurant as well.

We had a room on the second level and were a bit surprised when we could not find an elevator. It is possible there is an elevator and we just could not find it. Usually we do not mind taking the stairs but we happened to have a heavy piece of luggage.

The building itself seems to be a bit old and worn but it seems they try to do the best with what they have. Our room had a small fridge, microwave, and mini coffeemaker which all appeared clean and worked well. The fixtures in the room, such as the lamps near the bed and over the mirror appeared new and modern but it was evident that they were recently added. The bathroom was quite small and had just enough room for a shower and the toilet. The sink, mirror, and hairdryer are located outside of the bathroom.

Our room was large and spacious and included a small round table with three chairs and a desk with a large television. The TV and A/C both worked well. The beds had plenty of pillows and were very comfortable.

The Wi-Fi was free and easy to use. No complaints.

Although we did not use either one, there is a small, fenced-in pool outside the building and a small area for the breakfast. We left too early to have the breakfast in the morning. We read in the hotel binder that coffee was available 24 hours a day and were a bit disappointed when we could not find any on our way out early in the morning.

Despite the slightly worn appearance, it was clean, comfortable, and reasonably priced. It fit our need for an overnight stay and the employees were nice.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank ZXZX19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, General Manager at Quality Inn, responded to this reviewResponded 17 July 2014

Thank you for taking the time to review our hotels. We appreciate our guests comment regarding their stay. Please be sure to stop on your next trip to Claremore.

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Reviewed 2 July 2014

Staff was extremely friendly and very helpful. Our room was very clean. No issues--the bedding was clean, towels, bathroom also clean. Breakfast was excellent. We stayed for one night and enjoyed ourselves.

  • Stayed: June 2014, travelled with family
    • Value
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Thank Outdoorsy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, General Manager at Quality Inn, responded to this reviewResponded 17 July 2014

Thank you so much for your wonderful review. We always try to make our guests stay an exceptional one. See you next time you are in Claremore.

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Reviewed 15 June 2014 via mobile

So when we walked in our room there were two bugs in the bathroom. The next day I found old coffee in the coffee pot. Not only was there old coffee but mold on top of the old coffee. I told the head housekeeper that it takes mold several days to grow so that had to be sitting there for quite awhile. My parents were staying in the room next to us and found a dead bug in their bathroom too. Plus the next day when they came back to their room from being out all day, they had a bag of towels sitting outside their door. The housekeeper had not straightened their room but instead just sat a bag of towels outside their door. The breakfast was lacking as well. No fruit in the fruit bowls. No danishs or muffins. Nothing was stocked. Overall this was such a disappointment.

Stayed: June 2014, travelled with family
1  Thank Don-Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Quality Inn, responded to this reviewResponded 17 June 2014

Please accept my apologies for myself and my staff regarding you stay at the Comfort Inn Claremore. We try to make all our guests stays exceptional. We hope that you will stay with us again so we can make your next stay as pleasant as possible.

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Reviewed 22 May 2014

Stay at comfort inn's often so we were quite surprised to find the condition of this comfort inn. After entering the room we see the lamp shade torn off hanging by a thread. Drapes half torn off wouldn't close. Chair was so filthy who would even dare to sit in it. On top of it just being dirty it look like something was spilled on it. Now let's get to the carpeting disgusting! The bathroom look like they turned a closet into a bathroom. The next room looked like someone had been in there the sheets were messed up the drapes were also half torn down. Dirty, dirty dirty!!! We went back to the main desk and the guy behind the counter had no clue about the condition of the rooms he was giving out nor did he seem to care. Sofa in lobby looked like it belonged at the Salvation Army.
Needless to say we couldn't leave fast enough. It will be awhile before I want to stay at a comfort inn.

Room Tip: Look at room first before you decide to stay
  • Stayed: May 2014, travelled with family
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1  Thank B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, General Manager at Quality Inn, responded to this reviewResponded 11 June 2014

We value our guests option on their stay at our hotel. I have taken care the problems that you have encountered in your stay. We hope that will try us in the future.

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Reviewed 27 March 2014

We stayed one night on our way home to Wisconsin. After making good time driving, we decided to go a little further and stay outside Tulsa. Called that afternoon to make the reservation and spoke to a young man named Ryan. When we arrived he greeted us and we were in our room in 5 minutes. About 10 minutes later Ryan called to see if everything was okay. I thought that was nice. The hotel itself probably needs an update but everything was clean and the bed was comfortable. Breakfast was adequate but the seating area was quite small. The only thing we were not aware of was that the train horns were incredibly loud. The first time the horn sounded it scared me because it was so loud. I feel I can't give the property a bad rating because of their location but it would have been nice to know about the train horns. Had we been staying in the area longer I wouldn't have mentioned it but we needed a good night's sleep because we had a long day of driving ahead of us.

Room Tip: I don't think any room in the hotel would prevent someone from hearing the train horns.
  • Stayed: March 2014, travelled as a couple
    • Value
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Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Manager at Quality Inn, responded to this reviewResponded 17 June 2014

Thank you very much for your wonderful comment. We enjoyed have you as our guests.

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Additional Information about Quality Inn

Address: 1720 S Lynn Riggs Blvd, Hwy 66 & Country Club Drive, Claremore, OK 74017-7115 (Formerly Days Inn)
Phone Number:
Region: United States > Oklahoma > Claremore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Claremore
Price Range: £42 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
We are completely nonsmoking in all of our rooms and have replaced all bedding in all of our rooms for a fresh and modern feel. Our guests are able to choose between a variety of firm and soft pillows in each room and we offer a full free hot breakfast every morning with a variety of menu choices. Our fitness room is fully equipped with an elliptical machine, treadmill, stationary bike and free weights. We also have guest laundry onsite and offer dry cleaning services as well. ... more   less 
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Also Known As:
Days Inn Claremore
Claremore Days Inn
Comfort Inn Claremore
Quality Inn Claremore, Oklahoma

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