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“Hotel, Casino and Buffet Choctaw Casino”

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Choctaw Casino Resort
Ranked #1 of 9 Hotels in Durant
North Richland Hills, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Hotel, Casino and Buffet Choctaw Casino”
4 of 5 bubbles Reviewed 21 June 2014

My wife and I recently visited and spent the night at Choctaw Casino in Durant, Oklahoma. The Hotel (Tower) is very nice and clean. The little white Buffalo soap is a nice touch for customers. The staff at Choctaw is very nice and tries to help in every way. We ate at the Buffet and it was wonderful - much better than the Win Star buffet. Complete seafood menu during the week, including crab legs, Win Star has stopped crab legs during the week. The Casino slots are to tight, not many wins. However, better than Win Star slots. It is shame that slots are not like they were four years ago. It is a shame that Choctaw has started limiting its comps - free meals and hotel stay. Beautiful pools and interesting area.

Room Tip: Rooms on the East side are quieter and a little better view than I-75.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Glenn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, Manager at Choctaw Casino Resort, responded to this review, 2 July 2014
Glenn,
Thank you for taking the time to share your feedback with us. We greatly appreciate your insight and hope that you will come visit us again soon. Have a great 4th of July!
Thank you,
Kat DeCaire
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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685 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 18 June 2014

Booked a get away for a nice relaxing time. That is not what I got! First off the Lodge is not the place to stay. The rooms are like cracker boxes, very, very small. It is to far away from the casino and the Oasis pool. The shuttle is a joke, took way to long for it to arrive. It is old and the drivers are not friendly. You have to depend on the staff to get the shuttle for you. When you arrive at the Lodge we were told that it would only take 2 to 10mins. for it to get there. Lets try 25 to 30mins. later. Then when you are ready to go back to the Lodge you have to wait again and The driver drove right past us twice while waiting in our wet swim suits. NOT FUN! So we hiked back to the lodge ourselves.

Once you are at the pool area there is no one there to tell you were to get towels and I didn't see a sign. We were at the pool for 2 hours and not once did any servers ask us if we WANTED something to drink. We saw servers but they were standing around talking to one another. The swim up bar was nice but no one informs you on how you pay for your drinks there. Maybe put it on your room charge but, there is no signs or way for you to know. All of the people working in the pool area are very young and not customer friendly. They are not trained very well I believe.
Now the pool area is fantastic to swim and very nice. Family friendly and plenty of lounge chairs available while we were there during the week this might be different on weekends. A lot of kids and families so if you want an adult only experience this is not the place for you.
We stayed three nights and did end up in the new tower after one nights stay. The rooms are differently worth the upgrade to stay there. It is not worth the money to stay in the lodge.
The casino itself is okay not Vegas quality. Don't expect to win big. I spoke with one gentleman that won in a tournament but it was 4000.00 in free play not real money.
This trip was just a HUGE disappointment. Don't believe everything you read or see on their website. I think it is worth maybe one nights stay. They are continuing to built on so I think this is why you can't win. Went and ate at Gilley's, Butterfields and the 50's diner. The diner was the best for the food and the money.
If I do go back it would only be for the pool area which is Great. But I would learn how to sneak in my own drinks. The staff in the hotel are very pleasant. I know the next time I will just save my money and go to Vegas

Room Tip: Pay more to stay in the tower. Don't stay at the Lodge rooms to small and to far from everything...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, Manager at Choctaw Casino Resort, responded to this review, 2 July 2014
Angela,
We are so disappointed to hear of the inconveniences you had while staying with us. The experience you described is not the high quality of service we strive for our guests. Please contact me at your earliest convenience so that I may gain further information regarding your stay. My email is kathryn.decaire@choctawcasinos.com.
Thank you,
Kat DeCaire
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 17 June 2014

I have been going to Choctaw for many years now. For some unknown reason to me, they have stopped offering their regular customers complimentary rooms on either the weekdays or weekends. "I've talked to about 50 regulars that this has happened to." Their current rates for platinum players is 89.00 during the week and 189.00 on weekends. Most of the people that I know got fed up with their total lack of respect for their regulars and have started going to Winstar. If you are not a club player then the rates are significantly higher.

If you use either Priceline or Hotwire you can usually get a very nice room in Durant for about 55.00 to 65.00 per night. Up until about 3 weeks ago, the casino provided free shuttle back and forth to the hotels in Durant. If you wanted to stay out late and not drive back in the dark or perhaps have a few drinks and not have to worry about driving it was all taken care of by the shuttles. They no longer offer that anymore except on Saturday nights and perhaps later on Friday nights.

Another major problem for me is that they are working on I75 north all the way from Allen to Sherman. Where it use to take 1 1/2 hours, it now takes 2 hours to sometimes 3 or 3 1/2 hours. Headed back south from Durant, they have started closing parts of I75 and making horrendous detours. Unless you have excellent eyesight this is NOT something you want to do at night. As you get closer into Allen they have really narrowed the road with barricades which is extremely dangerous while driving at night.

In the South end *the newest part of the casino" they even took out the drink services. You now have to either go to the bar to get a soft drink or wait and wait and wait for a server to go by and ask for a drink which of course you are expected to tip.

I know that a lot of folks complain about the smoke but with the new renovations I don't find that to be much of a factor.

The rooms are nicely appointed but it is time for them to change out the mattresses. They have become hard and lumpy. They did upgrade their pillows finally, where they used to be flat as a pancake they now offer two very comfy pillow types.

Whatever you do, do not stay on the 4th floor. There is so much noise from the roof top air conditioners, fans and construction work that you absolutely can not sleep.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank girlgodiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granbury, Texas
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

We went there for the first time 2 yrs ago. We have come every month since at least once a month but usually 2-3 times a month and stayed two nights each time. We leave thousands behind each time. We used to hit small amounts here and there but lately it has just taken and not hit anything at all. My frustration is two fold. For people that are consistant in coming several times a month like we are, come play every slot tourney, etc. husband plays poker, I don't understand why this month, they dropped our hotel offer. We only get 5 in free play. It doesn't feel like good, consistant customers who spend money there are rewarded anymore. It has been my favorite place but I don't feel valued now. Winstar, that I haven't cared much for in a long time, sends 2 free nights, 10 in free play and a free buffet-their buffet is delish-and I spend less money there than Choctaw but I go to the places I get the hotel at so this month, winstar it is. Good customers should be given offers to keep their business.
Second is kids. Way too many of them. I don't know who in their right mind would ever bring kids to a casino but some doofuses do there. Their business center has only 3 computers and in summer and holidays it is filled with kids whose parents are using it as a babysitter. Not fair to the paying adults who really need to use it for business. there are two pools outside and a game room in the inn. There should be an 18 and older sign on that business center to preserve for the paying clients and at least some places kids aren't. In shreveport, all their casinos entrances are closely guarded with guards making people show id's to make sure they are of age. ALL of them do. Here, there are people strolling babies thru the casino, dragging toddlers around. Not cool. I want to keep this my favorite place but to keep losing and having my offers taken is just sending me to shreveport and winstar where I still get them.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank diane l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 6 June 2014 via mobile

The room was well appointed. Staff was friendly. Casino options were ample. We didn't try any of the onsite restaurants but they all looked appealing. Our teen enjoyed the arcade and the great pool complex.

Stayed June 2014, travelled with family
Helpful?
Thank 3DStiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, Manager at Choctaw Casino Resort, responded to this review, 6 June 2014
We appreciate your very kind words. I'm pleased your teen enjoyed it as well. The Oasis will be open all summer long so please come see us again soon.
Thank you,
Kat DeCaire
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pilot Point, Texas
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 30 May 2014 via mobile

A great place to relax for the evening. Spent the evening with the wife. Enjoy time alone very clean and spacious. We enjoy the 1832 steakhouse as well. Our service was not the best but the food melted in our mouths. One of if not the most tender steaks I have ever eaten.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank txusmc94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, Manager at Choctaw Casino Resort, responded to this review, 6 June 2014
We greatly appreciate you taking the time to recognize our Chefs in 1832 Steakhouse. Your review is exactly the feedback we need to improve service all around so thank you for sharing. Please visit us again in the near future.
Thank you,
Kat DeCaire
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

The Tower Hotel rooms are great and the desk staff were extremely helpful. The room keys double as your player's card in the casino, so no waiting in long lines for a player's card. The casino is spacious, clean and the staff are also fantastic.

My wife and I will drive the extra hour to visit Choctaw instead of Winstar in Thackerville.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Texmac1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn D, Manager at Choctaw Casino Resort, responded to this review, 6 June 2014
Woo Hoo!!! That's what we like to hear. I'm pleased you had a great time. We look forward to having you as our guest in the future. Have a great weekend.
Thank you,
Kat DeCaire
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Choctaw Casino Resort

Property: Choctaw Casino Resort
Address: 4216 S Highway 69 # 75, Durant, OK 74701-1955
Region: United States > Oklahoma > Durant
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Durant
Price Range (Based on Average Rates): £
Hotel Class:4 star — Choctaw Casino Resort 4*
Number of rooms: 330
Official Description (provided by the hotel):
The new Choctaw Casino Resort in Durant, Oklahoma, includes 330 hotel rooms, a natatorium, fitness center, business center, full-service spa and three retail outlets. In addition, there is a 175-seat amphitheater, nine restaurants and 110,000 square feet of gaming space, including 4,000 slot machines, 30 poker tables and 40 table games. ... more   less 
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