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SpringHill Suites Enid
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Reviews (105)
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All reviewspool tablefront deskmodern hotelseparate bathroomshower areawest end of townnice stayplace to staygreat propertyright next doorrooms are spaciousoatmealhot breakfastwalmartsinkloungemicrowave
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102 - 105 of 105 reviews
Reviewed 16 December 2012

With all of the collusion, among these hotels, for the oil money in this town, you might as well stay at the sharpest place on the main drag. This newest addition, is first class and the rooms are great. I used a suite, plenty of room and the bed was so comfy. The typical service expected for these hotels and they were extremely friendly. There are no price breaks, but, if we had all of the oil money flowing out of the ground, we would do the same. I highly recommend this establishment and you wont be disappointed.

  • Stayed: December 2012, travelled on business
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2  Thank RoadDogCincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS-Enid-OK, General Manager at SpringHill Suites Enid, responded to this reviewResponded 28 August 2017

Thank you for sharing your experience at the SpringHill Suites Enid through trip advisor!

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Patricia White

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2012

The staff was lackadaisical at best, at times sitting in the lobby watching tv, rather than being stationed at the front desk.

The outdoor patio area reflected poor maintenance as well as a failure to clean up trash.

The breakfast was mediocre.

The room was large, clean and modern, but a poor layout, typical of this chain of hotels.

Noise had no problem passing from floor to floor. Although the place was not crowded, late at night noice from the floor above was noticeable. Becauase there were few people, it was otherwise quiet.

  • Stayed: November 2012, travelled with family
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5  Thank Ollantaytanbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS-Enid-OK, Manager at SpringHill Suites Enid, responded to this reviewResponded 28 August 2017

Thank you for taking the time to complete the review on trip advisor in regards to your recent stay at the SpringHill Suites Enid.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any and all inconveniences you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

We do hope that you will give us another chance when back in Enid. We are going to work on these issues immediately.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Enid.

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Reviewed 2 November 2012

Stayed one night while visiting with my son. Had not been to Enid prior, and was a little concerned about the brands and availability of hotels and the fact that this property wasn't really reviewed on TA. After staying, driving through the town, and reading the other reviews, I would say unequivocally that this is likely the best, safest and most family-friendly property in town.

This was one of the newest springhills I have stayed in. I thought the room design and decor was very thoughtful (separate toilet and shower so two people could be "doing business") and very comfortable. They had a nice breakfast bar (albeit it was overwhelmed with kids in the a.m.) and a spacious lobby with a decent cozy bar area. The only caution I would say is that the building will likely not age well, the construction seems a bit haphazard and this will show in a couple of years.

The rating would have been a five, but the service was underwhelming, seemingly disinterested and apparently unfed (had to tear away the front desk guy from his dinner in the lounge to get checked in).

Room Tip: Rooms that face south or east will have less noise as hotel does face the main hwy. Elevator noise in first room noticeable.
  • Stayed: September 2012, travelled with family
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3  Thank WickedMadTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS-Enid-OK, General Manager at SpringHill Suites Enid, responded to this reviewResponded 28 August 2017

Thank you for sharing your experience at the SpringHill Suites Enid through trip advisor.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the SpringHill Suites Enid and we hope you choose to stay with us again whenever your travel needs bring you back to Enid.

Sincerely,
Patricia White

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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