We stayed 5 days at this hotel while visiting our daughter at Vance AFB. The hotel is fairly new and very modern. It was nice to have a bar on site as there isn't much to do in Enid. We found the layout of the rooms very appealing. The room and common areas were neat and tidy. As for the staff, the housekeeping staff speaks little to no English, closer to no than little. While this wouldn't normally be a big deal, I did approach one of th about changing the pillows in the room, rather than trying to explain she didn't speak English she just said "No" and dismisses me with a wave of her hand. The desk attendant took care of the issue quickly with no problem. As we entered and exited the property from time to time there were different staff manning the front desk, most of them were pleasant and greeted us. There were, however, one or two that didn't even look up at us much less acknowledge our presence. Not that I need that kind of attention but, the lack of customer focus was something I did notice. If we ever have to travel to Enid again we would probably stay here again.
- Official Description (provided by the hotel):
- Brand new 100% suites hotel with bar, indoor pool, state of art fitness center, Free hot breakfast in Enid,Oklahoma ... more less
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