My wife and I have stayed here multiple times while participating in some of our son's sports activities at OU. All of those other times have been great, in fact very near perfect. But this time the hotel has the most rudest, loudest set of kids staying with them. The night desk clerk has tried to keep peace, but everytime she leaves to take care of one noise complaint she gets bombarded by complaints when she gets back. I'm at the computer desk because I can't sleep. Everytime I doze off a kid screams or someone decides it is time they jump on the bed. Staff both in the early evening and overnight have done the best they could, but it's impossible when you don't have any parental supervision of these kids. To give you an example of the calibur of kids we're talking about here: the desk lady left to field another complaint and one kid thought it would be funny to drain the gallon coffee pots all over the tile floor and carpet. I got to her after she started to empty the second one. I feel for the staff. Everytime we have stayed here they have really went above and beyond in their service. Stinks that there are kids and parents in this world who's only goal is to make someone's life miserable. We love this hotel and will stay again, but will request top floor next time.
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- Also Known As:
- Courtyard By Marriott Norman Hotel Norman