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“top of line”
Review of Riverwind Hotel

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Riverwind Hotel
Ranked #2 of 24 Hotels in Norman
Certificate of Excellence
ARKANSAS CITY
2 reviews
“top of line”
Reviewed 6 March 2014

I honestly don't see how you could beat this hotel. The room was immaculate and the bed was perfect. the food was great and the casino made a nice little bonus for something to do in winter. The staff was very helpful and asked several times if we needed anything. Carolyn was great and made sure we had plenty of those cookies.
We are a retired couple and we felt safe and looked after the whole time, looking forward to my next trip down there which won't be too long from now.

Room Tip: don't worry they will make your stay perfect. Also the rooms were very quiet excellent for getti...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stanley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverwind Hotel T, Manager at Riverwind Hotel, responded to this review, 17 March 2014
To our valued guest from Arkansas City, Arkansas:

The Riverwind Hotel is constantly looking for new ways to improve our services. Our staff does everything within our means to ensure that you have an incredible experience. We are thrilled to hear that you will be returning soon! If you would like to make any special accommodations, please contact us and we will be at your service.

Sincerely,
Riverwind Hotel Guest Services
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407 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • Any
English first
Grand Prairie, Texas
Level 1 Contributor
4 reviews
Reviewed 3 March 2014

As a single woman I always stay at the Riverwind because it's such a pleasant experience & I feel very safe here. The staff from the minute you arrive, the help with your luggage, the front desk, ( Carolyn especially) to housekeeping, they are so kind and helpful. The rooms are spacious, clean, & very comfortable. They staff is also available for anything special you might need. Oh and don't forget the great cookies & coffee station in the lobby. I stay here because it's very convenient to my family. The Casino is fun & the Willow has excellent food. It's just a great Home Away from Home.

Room Tip: If you need a handicap room it is fabulous, huge and great access to everything. The regular rooms a...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverwind Hotel T, Manager at Riverwind Hotel, responded to this review, 17 March 2014
To our valued guest from Grand Prairie, Texas:

Among insuring that you are fully satisfied our guests’ safety is our top priority. The Riverwind Hotel is always creating new ways to keep our guests secure. The staff greatly thanks you for your kind comments. We look forward to creating another wonderful experience for you during your next visit. Please, if you have any questions or comments feel free to contact us and we will be at your service.

Sincerely,
Riverwind Hotel Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, Illinois
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 March 2014 via mobile

We stumbled across Riverwind because of weather and bad road conditions. What a gem. The hotel is exceptional and the rooms so comfortable, the staff phenomenal, the food options great, the casino clean with a huge variety of machines, the gift shop worth a visit. Hats off to the reservation guy I talked to, Chris when we checked in, and Carolyn when we checked out! Such very nice and helpful people! Everyone we came in contact was a delight to meet and talk to. We had just been to Vegas a few days before on our cross country trip. Riverwind Hotel and Casino was by far much nicer in every aspect. On our next trip we will definitely take this route and stop there for longer than a day! Loved it!

Stayed March 2014, travelled as a couple
Helpful?
Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverwind Hotel T, Manager at Riverwind Hotel, responded to this review, 10 March 2014
To our valued guest from Eerie, Illinois:

We are absolutely thrilled that you enjoyed your experience during your visit from the hotel to the gift shop! We are anxious to share your wonderful comments with the rest of our staff! The team and I eagerly await your next visit! In the meantime, if you have any further questions or comments, please feel free to contact us and we will be at your service!

Sincerely,
Riverwind Hotel Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norman, Oklahoma
1 review
Reviewed 28 February 2014

I recently spent the night at the Riverwind Hotel in Norman with my husband for a rare night out away from our children. We were greeted by a very friendly front desk staff. The hotel lobby was filled with the aroma of fresh baked cookies which were available day and night. Our room
was very large with a king size bed and a over sized soaking tub in the bathroom. We were very happy with the cleanliness of the room and hotel in general. Everything throughout was very up to date and furnishings were modern.We would recommend this hotel for anyone traveling through Norman Oklahoma or those looking for a night away from home.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Genevee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronnie K, Manager at Riverwind Hotel, responded to this review, 3 March 2014
To our valued guest from Norman, Oklahoma:

I know coordinating babysitters and making arrangements to have a night out can be difficult. I’m happy to hear you that you chose our hotel for your date night. It’s our mission to create a special atmosphere for any occasion. The King Deluxe rooms are beautiful, as is all 100 of our rooms. Thank you for your wonderful comments and recommendations. If you have any future questions or comments, please give me a call and I will be at your service.

Sincerely,
Christopher Woodrow
Front Office Supervisor
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Austin, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2014

We had a wonderful visit. The room was spacious and clean. Staff were courteous and helpful, especially Carolyn. Conveniently connected to the casino via a covered walkway with a secure doorway. Restaurants in casino were also very good.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronnie K, Manager at Riverwind Hotel, responded to this review, 3 March 2014
To our valued guest from Austin, Texas:

I’m excited to hear of your experience, even more excited to share your comments with Carolyn. Carolyn is incredibly enthusiastic in helping guests in any way that she can. I’m pleased to hear you enjoyed the restaurants as well, we hope Riverwind will be your one-stop shop for dining and entertainment. Our staff looks forward to having you in the future, please if you have questions or comments, call me and I will be at your service.

Sincerely,
Christopher Woodrow
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norman, Oklahoma
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2014

Very friendly and helpful staff including "Chris". Delicious free cookies at the front desk. Rooms are a modernistic design. Also encounter very friendly staff in the casino. The casino is colorfully decorated.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronnie K, Manager at Riverwind Hotel, responded to this review, 27 February 2014
To our valued guest from Norman, Oklahoma:

Thank you for taking the time to visit us at Riverwind Hotel and on Trip Advisor. Every day our rooms are inspected before arrival to ensure comfort ability while you are away from home. Our staff is excited that we could be of service and look forward to having you in the future. If you have any further questions or comments, please call and we will be at your service.

Sincerely,
Christopher Woodrow
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winfield, Kansas
1 review
Reviewed 21 February 2014

The hotel staff was great. Very accommodating, friendly and helpful. Rooms are very nice and beds are comfortable. However, the casino is so tight. Have been here 3 or 4 times over the last few months and can't ever win anything. Several people I talked to were complaining that it's no fun there any more as they don't pay out anything. Won't go back any time soon. I suggest if your going to gamble, take your money elsewhere!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Remixer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronnie K, Manager at Riverwind Hotel, responded to this review, 27 February 2014
To our valued guest from Winfield, Kansas:

The staff and I are delighted that you decided to stay with us. Our mission at the hotel is to make your time with us as pleasant and relaxing as possible to the point where you don’t want to check-out. We sincerely thank you for your business, the staff and I look forward to having you in the future. If there’s anything we can do for you please don’t hesitate to call and we will be at your service.

Sincerely,
Christopher Woodrow
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riverwind Hotel

Property: Riverwind Hotel
Address: 2901 Bankers Ave., Directly behind Riverwind Casino, Norman, OK 73072
Region: United States > Oklahoma > Norman
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #2 of 24 Hotels in Norman
Price Range (Based on Average Rates): £
Number of rooms: 100

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