Hotel staff was very rude. They like to roll their eyes when you have a complaint brought to their attention, and housekeeping manager had a very abrasive attitude towards guest and her staff. We had over 15 rooms occupied by our friends and family. All of our guest voiced how rude the staff was. I was embarrassed that we had suggested everyone to stay at the Riverwind following our weddiing reception. However, it was convenient for the Casino to be attached to hotel and our guest was impressed with the casino staff.