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Sleep Inn & Suites Norman
Ranked #7 of 24 Hotels in Norman
Certificate of Excellence
Reviewed 16 April 2014

After making an advance reservation I was told by a clerk at the front desk that my suite had a "emergency" and would not be available that night. Needless to say I was very upset about this and was lucky to find a couple of rooms in town as it was a busy weekend for the University.
The next day I went back to the Sleep Inn to get the managers business card so I could write and complain about my experience. I was told the manager was there and I could talk to her. I explained my situation to Doris Crawford. She was very helpful and made me feel like she really cared my family and I had to go through this. Because of this very nice and helpful lady our negative experience turned into a very positive and great weekend.
Thank you Doris for being so kind to our family..

  • Stayed: April 2014, travelled with family
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Thank Sooner2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorisC172, General Manager at Sleep Inn & Suites Norman, responded to this reviewResponded 31 May 2014

We are not perfect, However, if we fail our guests we do believe in making ir right, My staff and I are passionate about the hotel business and do our absloute best to show it through our quality of work.

Thank you! Thank you! Thank you!

Doris Crawford
General Manager

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61 - 67 of 91 reviews

Reviewed 7 February 2014

My wife and I stayed here overnight - in a smoking king room. We had a fantastic stay; the employees were very courteous from check-in thru check-out. The bed was probably one of the most comfortable beds we have ever slept in. The room, although not spacious, was just the right size for us. The bathroom was bigger than expected, and I especially liked the fact that the closet had a door. Most hotels don't. Will stay here again, especially since Riverwind Casino is right in front of it.

  • Stayed: February 2014, travelled as a couple
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2  Thank tazmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorisC172, General Manager at Sleep Inn & Suites Norman, responded to this reviewResponded 31 May 2014

Wow! Thank you, You are Awesome as well!!

We look forward to see you again!

Doris Crawford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

Spent one night here as we were passing through the area. Check in process went very smooth and we had a restful night in our room. The hotel is a bit difficult to get to as it is next to a casino but the road past the casino does not lead to the hotel unless you go through the back casino parking lot. We found our way after driving along a dimly lit side road. Other than that, staff were very helpful and the morning breakfast included bacon and eggs. The hotel is located in a nice quiet spot and there is a shuttle that will take you to the casino. Good value for the money.

  • Stayed: December 2013, travelled as a couple
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3  Thank travelmaniacCs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

When I first walked in I was greeted at the front desk by a woman named Maureen she greeted me with a smile and was extremely patient with all of my questions.. Told me of the complimentary breakfast and free shutle to the local Casino, then there was nick who looked like a cute little monkey but was as helpful as can be . I have been here several weeks now and the crew here has not seemed to tire of me, they all smile and are able to meet my every need,I ran out of razors ,they had one for me free of charge. at the front desk..The maid named Ron cleans my room every day with a smile and even skes me every time if their is anything I need. I cant say enough about what a great stay it,sbeen being here.

Room Tip: The non smoking rooms seem to be fresh and the non smoking sems well enforced
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  • Stayed: November 2013, travelled solo
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1  Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

First off, the review on November 2, was not accurate in any way, shape, or form. It was a disgruntled employee and if you look at the tripadvisor profile, they set up this account to slam the property only. Now, as for my direct experience, it was awesome! Dealing with Ms. Maureen on the phone and apon arrival was great! She has great personality and great customer skills. Dealing with Mr Nick and Ms Angela at the front desk has been a great experience. I had an issue and Mr. Nick dealt with it immediately. I had the pleasure of meeting Ms Doris (the GM) and she is extremely friendly and customer-oriented. The property is amazingly maintained inside and out. The rooms are cleaned properly for a new arrival and thoroughly for a stayover. I definitely would recommend this for anything from football mania to academia.

Room Tip: I would recommend an odd numbered room for morning sun and even numbered for afternoon sun
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  • Stayed: November 2013, travelled solo
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2  Thank Gary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

We stayed here for one night enroute to Houston for our daughter's wedding. This place is new, fresh, clean and good-sized rooms. The breakfast was average, and the rooms had lots of electrical outlets for all those devices we carry with us these days. The only negative is there isn't a pool, which was disappointing to my son after we had just traveled 6 hrs in the car, and it is also pretty far from most things except for a couple of fast-food restaurants.

  • Stayed: October 2013, travelled with family
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1  Thank Jimmaysmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

We stayed here on a weekend trip to visit the nearby casino.
The staff were very kind and knowledgeable. Our room was VERY clean and smelled AMAZING when we walked in. Located minutes from the OU campus and restaurants. They offer a shuttle to the casino next door 24 hours a day. They served a hot breakfast of eggs, waffles, bacon, a variety of fruit, cereals and oatmeal. We will be staying here again!!!

  • Stayed: September 2013, travelled as a couple
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Thank Shaunsprincess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites Norman

Address: 2601 Bankers Ave, Norman, OK 73072-9621
Phone Number:
Region: United States > Oklahoma > Norman
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 24 Hotels in Norman
Price Range: £56 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites Norman 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Sleep Inn & Suites(R) hotel is located just off Interstate 35 and is just four miles from the University of Oklahoma. Additional points of interest nearby include Riverwind Casino, Will Rogers World Airport, Oklahoma Motorsports Complex, Thunder Valley Raceway Park, Alligator Andys and Sooner Mall. Free transportation is offered to the nearby Riverwind Casino. From lively entertainment venues to fascinating cultural events, the city of Norman boasts a variety of things to see and do. Several parks, golf courses, retailers and shopping centers are close by. There are many restaurants in the vicinity.The guests can enjoy hotel features like Non-Smoking rooms, free hot breakfast featuring scrambled eggs, sausage patties, pastries, cereals, juice, coffee and much more, free USA today Monday through Friday, free wired and wireless high-speed Internet access, seasonal outdoor pool, and exercise room open from 6 a.m. to 10 p.m. This hotel provides business travelers with modern conveniences like an on-site meeting room, and access to copy and fax service. The front desk has basic toiletries available 24 hours a day for added guest convenience. Coin-operated laundry facilities are located on the premises and this is a pet-friendly hotel (fees apply). On-site parking is provided and can accommodate most vehicles.The well-appointed and spacious guest rooms are equipped with coffeemakers with free coffee, microwaves, refrigerators, work desks, curved shower rods, hairdryers, 32-inch flat-screen TVs, irons, ironing boards, pillow-top mattresses and satellite TV with HBO. ... more   less 
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