Stayed here in August 2010 and again in July 2011. When I checked in, Breanna remembered me from last year (the vacuum cleaners were broken last year and all the floors, including rooms, were yucky - a front desk person finally brought hers in from home and things changed.) She was very gracious and welcoming. My room wasn't fully made up; she and Mark made sure the missing items were stocked and did so pleasantly and quickly.
Stairs up to the 2nd floor (more convenient for me than an elevator) were absolutely filthy and only got worse during my stay. I recommend use of a Dirt Devil or Shark to easily and quickly vacuum steps. Hallways seemed to get vacuumed daily. Rest of lobby was very pleasant, as per the picture up above.
Asked for a studio suite - that includes a fridge and microwave. The area where the microwave and fridge are placed has an empty cabinet under the m/w, presumably to store food/other things. Entire area, except bathroom, was carpeted. (I think I'd have tiled the area by the fridge & m/w, but that's just my homemaking instincts.) Fridge was small, no freezer, with lots of little pop can holders built in.
Floor was not vacuumed along the edges. Return air vent on wall by the curtains was dusty. Rest of room looked okay.
Bed was comfortable. 3 pillows on the bed; 2 very, very soft and one very, very firm. NOT comfortable. Comforter looked a little used; I pulled it off and used a blanket instead. TV was positively antique; I don't watch TV, but I'd recommend replacing it with a flat screen mounted on the wall so that it can be turned toward either the sitting area or the bed area. The Country Inn and Suites is only accessible by going through other business' parking lots, so the location is pretty quiet. I had a parking lot-side room and heard noise from the parking lot (see below). When I stayed there last year, I had a west-facing room and it was much quieter.
No formal eating area, but as mentioned above, there was a sitting area with a pull-out sofa and chair. Wi-fi wasn't high speed, but it did work, refreshing e-mail screens every 1 - 2 minutes. Work area had its own light, which doubled as a power source for my computer. Work area chair was comfortable.
Breakfast on day 1 had many of the same items reappear on day 2, which made me think they were leftovers from day 1. Day 1, biscuits (no sausage gravy), diced ham and pre-formed "omelets". Day 2, diced ham and omelets again. Hmmm. On Day 1, there were 2 carafes of milk set out, whole and skim. On Day 2, only the whole milk. I managed to get the attention of the two employees yakking it up in the adjoining service room, and was informed that they couldn't get any skim milk. There's a grocery store less than a mile down the road - seemed more like laziness than lack of availability.
Poked my head into the fitness center. 2 treadmills facing a bank of mirrors, no tvs or other distractions. Floor was dirty, so I figured the treadmills were as well. Didn't use.
Nothing really to do with the motel, but my car was dinged up by a group of people that were running in and out of the motel in the evening, pulling suitcases out of the motel and into their cars. Not sure who puts a suitcase in the car at 8 p.m., but they were noisy and inconsiderate. Maybe they didn't like the Nebraska plates on the car?
Hotels/motels are way overpriced in Norman; guess that's the downside of a college town. This one was reasonably priced (by Norman standards). It had a fridge and m/w. It also has front desk people like Breanna and Mark, which is why I returned.
- Official Description (provided by the hotel):
- With our convenient location and the thoughtful service offered at the Country Inn & Suites Norman and nearby shopping/neighboring restaurants, you'll wonder why traveling isn't always this easy. Close to Oklahoma University and Oklahoma City, this hotel features two room Suites, large one room studios, and spacious standard rooms with either king size or queen size beds. Features include a free hot breakfast daily, reliable free wi-fi internet access throughout, a year round indoor swimming pool, hot tub, fitness center and a private meeting room. Rooms feature 32" flat screen televisions with premium cable programming (including HBO), refrigerator, microwave and coffee station (with coffee maker, coffee, coffee cups, condiment kit with napkin, stir stick, creamer and sugar and alternative sweetener). Amenities include iron & ironing board,hair dryer, individually controlled heater/air-conditioner. personal grooming items and forgot something? items for travelers. Fresh baked cookies and coffee in the lobby throughout the day. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Ebookers, Expedia, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Country Inn & Suites By Carlson, Norman reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Hotel Norman
- Country Inn And Suites
- Country Inn Norman
- Norman Country Inn