All traveler beware - this hotel does not honor confirmed guest request. I requested for late checkout @3pm in writing via Carlson online booking. Upon checkin I asked the front desk if there's any issue with my late checkout request and they confirmed there is no issue with my booking request. The morning of the checkout I went up to the counter to confirm again about the late checkout, to my surprise the hotel staff told me the latest I can checkout is 1pm and they will not honor my request. They went on rambling about this is the company policy and they cannot do anything about it. This really put me in a tough situation as I have to make a sudden change to my itinerary and other reservations of my family vacation trip!
All traveler beware: this dishonest hotelier - they do not honor the guest request.
- Official Description (provided by the hotel):
- With our convenient location and the thoughtful service offered at the Country Inn & Suites Norman and nearby shopping/neighboring restaurants, you'll wonder why traveling isn't always this easy. Close to Oklahoma University and Oklahoma City, this hotel features two room Suites, large one room studios, and spacious standard rooms with either king size or queen size beds. Features include a free hot breakfast daily, reliable free wi-fi internet access throughout, a year round indoor swimming pool, hot tub, fitness center and a private meeting room. Rooms feature 32" flat screen televisions with premium cable programming (including HBO), refrigerator, microwave and coffee station (with coffee maker, coffee, coffee cups, condiment kit with napkin, stir stick, creamer and sugar and alternative sweetener). Amenities include iron & ironing board,hair dryer, individually controlled heater/air-conditioner. personal grooming items and forgot something? items for travelers. Fresh baked cookies and coffee in the lobby throughout the day. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Booking.com, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Country Inn & Suites By Carlson, Norman reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn And Suites
- Country Hotel Norman
- Country Inn Norman
- Norman Country Inn