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Embassy Suites by Hilton Norman - Hotel & Conference Center
Ranked #3 of 24 Hotels in Norman
Certificate of Excellence
Reviewed 27 May 2013

Want a perfect front office in and out experience, a clean hotel that delivers what it promises and more, then Embassy Suites in Norman, OK delivers. Food and service is great for this type of venue. The Internet works but should be speeded up; $10/day is too much money for its lackluster data rate. Other than slow Internet, I recommend this hotel wholeheartedly.

  • Stayed: May 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank William A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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929 - 935 of 1,095 reviews

Reviewed 25 May 2013

Nothing but great things to say about Embassy Suites Norman. This hotel is now the Embassy Suites standard in my book. For starters, although my reservation said no smoking, I was booked in a smoking room. The front desk immediately changed my room assignment without hesitation.

The hotel in conveniently located right off I-35 and is noticeable from the distance. It's the tallest building in the area. Future growth is quickly coming to the area -- there are several strip malls being built right across the street and OU stadium is in the distance.

The indoor pool was a unexpected benefit to my stay. They gym area was clean plus all the equipment worked. One additional benefit was the restaurant and bar in the main hotel area. Want to watch the big game on a big screen, just come down stairs and enjoy the game with friends and a frosty beverage.

  • Stayed: May 2013, travelled on business
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Thank Crockpot96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2013

Great hotel. I was here for a conference. The best part (aside from a very nice and comfortable room) was the breakfast. The breakfast buffet itself was OK, nothing to sneeze at, but the highlight that I wanted to point out was the omelet guy. There was a guy in the back (Sam was his name, I'm told.) who made the omelets, making 6 at a time. The floor show was worth the price of admission alone. An excellent cook, and he could flip the omelets like nobody's business. Plus it was perfection, exactly as I ordered it.

  • Stayed: May 2013, travelled solo
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Thank WinthropJQuiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2013

Nothing but high marks for this property. As a Hilton Diamond I see many Embassy properties throughout the year and this one gets high praise. I checked in and was assigned to a room on the second floor, walked in and was blown away by the awful smoke smell. In my profile I have non-smoking, high floor selected as my preferences. So I returned to the desk and explained the problem and apparently no other rooms were available due to the NCAA golf tournament in town. The manager was called and showed me that I had mistakenly booked a smoking room. After about 10 minutes of trying to find something, he said that he had a late checkout and if I could wait around an hour, he could get me a non-smoking room. No problem, I just went and had dinner down the road and came back. It was totally my mistake, but they were able to take care of me. The property itself is in great condition, rooms were clean, manager's reception was standard and overall no complaints. The area of the hotel has some shopping and just down the road are some restaurants, Cheddar's and Logan's Roadhouse. If you don't have a car it would be a pretty lengthy walk, but still doable. Quick access to I-35. Overall, great staff, great rooms and somewhere I would definitely return to if I was in town.

  • Stayed: May 2013, travelled on business
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Thank TXBusinessTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2013

We rode out the recent outbreak of tornadoes while staying at this hotel. The staff did a good job of getting us evacuated into the "back" kitchen area. They passed out water, while having staff monitor radio, TV and the radar to track the storm that unfortunately did hit Moore (about three exits north of here on I35).

We had a group of 15 high school kids with us for a percussion concert. The hotel was very accomodating in helping us get the kids fed, and in making room arrangements easy. The youth enjoyed the indoor pool and hot tub after their concert.

The hotel quickly reached with capacity with utility workers and unfortunate people impacted by the tornadoes. I was impressed by the compassion of the staff in helping people get settled, and letting them know that we are all glad that they are safe. We met some really great people who lost homes and possessions, but were thankful to be alive and resilient and ready to rebuild. May God bless the people of Oklahoma as they recover from this disaster, and give peace and comfort to those who lost loved ones.

  • Stayed: May 2013, travelled with friends
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Thank UKWildcat85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMV12, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this reviewResponded 10 July 2013

To our valued guests,

Thank you for sharing your comments regarding the weather events we experienced in May. We greatly appreciate your feedback on the actions our team took under very challenging conditions. Safety and Security for our guests and team members are of the utmost concern and we discuss our processes on an ongoing basis to ensure we remain focused on taking the necessary steps to ensure we protect everyone.

We are especially grateful that you and your students enjoyed your visit. I hope that all was successful for everyone.

I will be sure to share your comments with our team and look forward to welcoming you back when time allows for another visit to Norman!

Regards,

Michael

Michael Vance
General Manager
Norman Embassy Suites Hotel and Conference Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2013

We had our parents 60th Wedding Anniversary Party and housed a lot of our family in the hotel. Every part of the facility was superb. From the Convention Center Staff to the Hotel Staff, the suites, the food, the service, absolutely unbelievable. Thanks to all who helped make our special even memorable.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2013

Excellent accomodations and staff. Everyone was extremely accomodating. The shuttle was ready to transport us and pick us up from shopping. The hotel was very clean in all areas including the conference facilities. Food was also very good.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMV12, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this reviewResponded 16 May 2013

To our guests from Norman,

Thanks so much for the kind words and for choosing us to host your stay!

I will look forward to sharing your comments to our team and we hope to see you back with us in the very near future. Please do not hesitate to let us know if we may be of assistance with any plans.


Best,

Michael

Michael Vance
General Manager
Norman Embassy Suites Hotel and Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Norman - Hotel & Conference Center

Address: 2501 Conference Dr, Norman, OK 73069-6396
Phone Number:
Region: United States > Oklahoma > Norman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Norman
#2 Family Hotel in Norman
#2 Romantic Hotel in Norman
Price Range: £97 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Norman - Hotel & Conference Center 3.5*
Number of rooms: 283
Official Description (provided by the hotel):
The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more   less 
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Also Known As:
Embassy Suites Norman Hotel Norman

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